Bill Price
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The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
Price, Bill; Jaffe, David
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Your Customer Rules!: Delivering the Me2B Experiences That Today's Customers Demand
Price, Bill; Jaff233;, David
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The Frictionless Organization: Deliver Great Customer Experiences with Less Effort
Price, Bill; Jaffe, David
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Afficher les 27 offresEUR 6,41
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Zero Complaints: The Path to Continuous Value Creation
Mahajan, Gautam; Price, Bill; Davidow, Moshe
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Afficher les 44 offresEUR 38,73
