Best Practices Building Your Business with Customer Focused Solutions

Hiebeler, Robert & Arthur Andersen & Thomas Kelly

ISBN 10: 0684834537 / ISBN 13: 9780684834535

Edité par Simon & Schuster, New York, NY, 1998

A propos de cet article

[240] pp. Printed (silver) blue cloth quarter binding, white boards, hardcover, 1st Edition, 1st printing. ; Large 8vo 9" - 10" tall; 240 pages.

N° de réf. du vendeur HQQ-0LK-7ZX

Détails bibliographiques

• Titre: Best Practices Building Your Business with Customer Focused Solutions
• Éditeur: Simon & Schuster, New York, NY
• Date de parution: 1998
• Langue: anglais
• ISBN à 10 chiffres: 0684834537
• ISBN à 13 chiffres: 9780684834535
• Reliure: Hardcover
• Édition: First Edition; First Printing.
• État de l'article: New
• Poids: 1,35 livre

A propos de ce titre

Synopsis

Data collected over the last five years is used to provide access to the methods and techniques of the world's best companies in cutting costs and increasing profits. Data shows how the businesses have a track record in developing processes that are customer-responsive, time-efficient and cost-effective.

Présentation de l'éditeur

For the past five years, Arthur Andersen has been gathering, sorting, and condensing data from the world-class companies it works with to compile its Global Best Practices Database. Now, for the first time, Arthur Andersen shares its understanding of how more than forty best-practices companies focus on their customers, create growth, reduce cost and increase profits. Managers of any business in any industry can adapt and apply what those companies do best.
Unlike other books based merely on limited anecdotal experience, BEST PRACTICES is backed up by 30,000 pages of active, documented data on hundreds of companies worldwide. With information being the most valuable commodity in business this is both comprehensive and cutting edge - it is without peer as an information resource.