First edition, first printing, hardcover. 290 pages. Very good with head of tail lightly bumped and bottom corners of pages 45/46, 47/48, 59/60, 81/82 creased, and previous owner's notes in ink on last page (290)., in a very good dust jacket with light edgewear. Mylar cover on jacket. The classic book on marketing.

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D�tails bibliographiques

Titre

CUSTOMER SATISFACTION IS WORTHLESS/ CUSTOMER LOYALTY IS PRICELESS

�diteur

Bard Press, Austin, Texas

Date de parution

1998

Langue

anglais

ISBN � 10 chiffres

188516730X

ISBN � 13 chiffres

9781885167309

Reliure

Hardcover

�dition

First Edition

�tat de l'article

Very Good

�tat de la jaquette

Very Good

Catalogues du vendeur

Business

A propos de ce titre

Synopsis

Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert satisfied customers into loyal customers.

Les informations fournies dans la section � A propos du livre � peuvent faire r�f�rence � une autre �dition de ce titre.

Description de la librairie

Ziebarth Books, Paul Ziebarth, proprietor. 803 E. 6th Street, Coal Valley, IL 61240. Telephone: 309-799-5845. Email: paulziebarth@gmail.com. By appointment only.

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Ziebarth Books
IL, U.S.A.

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Subject to prior sale. All prices U.S. funds. Books will be held for ten days pending payment. Books returnable within ten days, at buyer's expense, in same condition as when received. Email before returning. Payment: Checks or money orders. Credit card payments accepted through PayPal. Shipping: Books are shipped USPS media mail rate unless other arrangements are made. 4.50 postage and handling for first book and $2.00 for each additional book within the United States.

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