Digital Drive, E-Governance and Internet Services in India: Quality Dimensions

Langue : anglais

Edité par New Century Publications, 2018

8177084658 / 9788177084658

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A propos de cet article

Contents: 1. Digital drive in India. 2. E-governance initiative. 3. Importance, uses and applications of Internet. 4. Internet and human capital formation. 5. Internet and social capital formation. 6. Impact of Internet on industry, business and employment. 7. Umbrella issues in Internet. 8. Voice Survey of Quality of Internet Services (Qols) in India. 9 Time and money spent on main mode of Internet. 10. Quality of Internet services. 11. Speed of internet services. 12. Consumer problems, complaints and redressal mechanism. 13. Consumer detriment: time loss and money loss. 14. Recommendations based on the findings of voice survey and cyber security. 15. Challenges risks and cyber security. References. Bibliography. Index. Digitization has partially or fully replaced many tasks that were previously done by human labourers. At the same time, computers have made some workers much more productive. Another consequence of digitization is that it has drastically reduced the costs of communication among people across different organizations and locations. Digital India (DI) vision 2019 is an initiative of the Government of India to integrate Government Ministries and Departments with the people of India. It aims at ensuring the availability of government services to citizens electronically by reducing paperwork. The initiative also includes plans to connect rural areas with high-speed internet networks. DI has three core components. These includes creation of digital infrastructure, delivering services digitally and digital literacy. Similarly, National e-Governance Plan (NeGP) of the Government of India aims to make all Government services accessible to the common man is his locality through common service delivery outlets and ensure efficiency transparency and reliability of such services at affordable costs to realize the basic needs of the common man. Digital drive and e-governance are both based in Internet services. Hence, the quality of internet services is of crucial importance. The present work incorporates a study in the form of a comprehensive survey involving 52,000 respondents-to assess the quality of internet services (QoIs) in India. The survey undertaken by voice and completed in October 2017 focused on various dimensions of internet services, particularly the Qols and its impact on users. Based on the findings of the survey, voice made a number of recommendations to Telecom Regulatory Authority of India (TRAI) and the Government of India. The work provides deep insights into the structure and regulation of Internet services in India and hence is an invaluable source of information for various stakeholders in the field. (jacket).…

N° de réf. du vendeur 126967

Titre
Digital Drive, E-Governance and Internet Services in India: Quality Dimensions
Auteur
Sri Ram Khanna and Paramjeet Singh
Éditeur
New Century Publications
Année de publication
2018
État de l'article
New
Reliure
Hardcover
Langue
anglais
ISBN à 10 chiffres
8177084658
ISBN à 13 chiffres
9788177084658
Édition
1st Edition

Vedams eBooks (P) Ltd

New Delhi, Inde

Vendeur avec une évaluation de 4 étoiles

Vendeur AbeBooks depuis 30 janvier 2009

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