Discipline Without Punishment/the Proven Strategy That Turns Problem Employees into Superior Performers

Dick Grote

ISBN 10: 0814402763 / ISBN 13: 9780814402764

Edité par Amacom Books (edition First Edition), 1995

A propos de cet article

With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

N° de réf. du vendeur 0814402763-8-1-29

Détails bibliographiques

• Titre: Discipline Without Punishment/the Proven Strategy That Turns Problem Employees into Superior Performers
• Éditeur: Amacom Books (edition First Edition)
• Date de parution: 1995
• Langue: anglais
• ISBN à 10 chiffres: 0814402763
• ISBN à 13 chiffres: 9780814402764
• Reliure: Hardcover
• Édition: First Edition.
• État de l'article: Very Good
• État de la jaquette: Jaquette

A propos de ce titre

Synopsis

Giving a problem employee a paid day off to think may seem a questionable tactic, but it's a key feature of this book's revolutionary "discipline without punishment" system. This guide retraces the traditional punitive approach to discipline with an affirmative one that makes employees personally responsible for their actions. It explores ways to build superior performance, and helps managers prepare and conduct better coaching sessions. Containing dialogue and specific guidance, the book shows readers how to: avoid confrontational, anger-provoking situations that can lead to bad relationships and even violence; salvage potentially good employees who've gone astray; implement a step-by-step disciplinary system; and recognize and reinforce good performance and improve productivity.