How to Get the Upper Hand
Langue : anglais
Edité par Avon Books A division of The Hearst Corporation, New York, 1979
- Éd. originale
- Livre broché
- Occasion
Vendeur : Past Pages, Oshawa, ON, CanadaPast Pages
Vendeur AbeBooks depuis 2 janvier 2008
Etat: Occasion - Très bon
EUR 78,65
Quantité disponible : 1 disponible
Ajouter au panierA propos de cet article
SELLER'S NOTE TO INTERNATIONAL (NON CANADA) BUYERS: Additional shipping charges will be required and requested during the purchase process of this title. Light Creasing on Rear Cover, Spine; Moderate Yellowing Due to Age. SIMPLE TECHNIQUES YOU CAN USE TO WIN THE BATTLES OF EVERYDAY LIFE. By the World's #1 Successful Complainer* - *Guinness Book of World Records. CONTENTS: 1 Opening 2 On to Shangri-La 3 How to Stop Doctors from Keeping You Waiting 4 How to Bypass a Computer and Reach a Human Being 5 How to Apply the Brakes to Telephone Time Wasters 6 Hot to Get Read-Carpet Treatment 7 How to Reach the Always Unavailable Mr. Big 8 How to Find Room at the Inn 9 "Gaslighting": The Art of Disorienting Your Antagonist 10 How Your Dog May Fly with You Instead of the Cargo 11 Keeping the Lid On 12 Positioning 13 Parental Guidance 14 A Bad Beef 15 Wonton Disregard 16 Doors 17 The Big Picture 18 Getting it for Less 19 Mind English 20 Reading the Fine Print 21 Sign Language 22 Moving On 23 The Abominable Showman: "Gaslighting" Revisited 24 The Home Court Advantage 25 Results with a Snap: the One Picture That's Really Worth a Thousand Words 26 Sound Decisions 27 Yours for the Asking 28 We Ae Not Alone 29 Too Much Dictation 30 How to Control Time 31 The Junking of Junk Mail 32 How to Be Lucky 33 Homeless Away from Home 34 Increasing Your Delegations 35 Sociomycin 36 The Upper Hander's Starter Kit 37 Lemon Sweetener 38 Duet or Duel? 39 Freedom Now! 40 Observations 41 The Untouchables 42 Wrapping. SYNOPSIS: The bestselling author who showed you HOW TO TURN ORDINARY COMPLAINTS INTO THOUSANDS OF DOLLARS now tells you . . . How to get red carpet treatment--instead of short shrift; How to create "luck"; How to reach the elusive Mr. Big and get him to solve your problems with the company immediately; How to end telephone conversations with incessant talkers without bruising their egos; How to make a computer correct its errors; How to junk junk mail forever. AWARDS: Ralph Charell has been knighted by the Mark Twain Society for "Outstanding Contribution to American Humor". Selected by 3 Book Clubs. Size: 12mo - over 6¾" - 7¾" tall.…
N° de réf. du vendeur 004473
- Titre
- How to Get the Upper Hand
- Auteur
- Charell, Ralph
- Éditeur
- Avon Books A division of The Hearst Corporation, New York
- Année de publication
- 1979
- État de l'article
- Fine
- Reliure
- Mass Market Paperback
- Langue
- anglais
- ISBN à 10 chiffres
- 0380427966
- ISBN à 13 chiffres
- 9780380427963
- Édition
- First Thus 1st Printing.
- Catalogues du vendeur
- Self-Help
« Synopsis » peut appartenir à une autre édition de cet ouvrage.
Past Pages
Oshawa, ON, Canada
Vendeur AbeBooks depuis 2 janvier 2008
Frais d'expédition de Canada vers Etats-Unis
| Article | 4 à 10 jours ouvrés | 4 à 10 jours ouvrés |
|---|---|---|
| Premier article | EUR 66,73 | EUR 97,88 |
Modes de paiement
Description de la boutique
For a good portion of the 1990's, our family was interested in the idea of entering the used book business. We are all avid readers, book lovers, and book collectors who cannot pass a bookstore without popping in. Family trips to the library and our local used bookstore were a regularity while growing up. With each of us having interests in different genres (with a little overlapping here and there), we cover a lot of bases. The thought of having a store of our own was appealing, and the hunt was on - both for stock and a location. We thought to combine under one roof many different things that would appeal to readers and book lovers. Not only used books, but some new items as well. Bookmarks (to ward off dog-eared pages), bookends (to keep those out-of-control collections under control), bookplates (to label books on the "Can I borrow that?" circuit to ensure that they always found their way home), book repair tape (to lend a helping hand to collectors with tattered favourites in their collections), and so on. With an interest in book-themed knick knacks as well, we had two sides to our would-be business: books and knick-knacks. Hence the business was born. In the early part of 1998 we bought a commercial property, and in the summer we first opened our doors in a storefront in Uxbridge, Ontario, Canada. With start-up stock consisting of a garage full of books hand-picked for just such a venture that we purchased from someone who changed their plans, we were in business. For several years we operated in this storefront, growing our business and learning about the industry and the backbone of it - the customers. It was very satisfying to be present at the end of someone's book quest, as we were quite often. Many a time we heard shouts of joy from somewhere in the shop as customers happened upon just what they'd been looking for (oftentimes for quite a while). At other times, people would approach us with bits and pieces of information that they remembered from long ago favourites in hopes that we could at least help them come up with an author or title to help in their search, which we often times did, with the book in hand. And when we couldn't come up with anything on our own, we would pick the brains of other customers in conversation, or turn to the internet for help for them. For us, quality and selection of stock go hand-in-hand with customer service. One isn't much good without the other. But times, people, places, and lives change and after several years in our storefront we made a change of our own - in 2004 we relocated to the internet. Now a home-based business in Oshawa, Ontario, Canada, we are gradually bringing our inventory online here. We carry used paperbacks, hardbacks, and magazines for both adults and children. We have thousands upon thousands of books that are not yet listed for sale on the internet, but are gradually making their way there.…
Spécialité
general used book stockProfil professionnel du vendeur
Past Pages
ON, Canada
Conditions de vente
We guarantee the condition of every book as it's described on the Abebooks web sites. If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date. If you've changed your mind about a book that you've ordered, please use the Ask bookseller a question link to contact us and we'll respond as soon as is possible within 2 business days. Contact Information: usedbookgirl@gmail.com; Lisa Van Munster; 1184 Cedar Street; Oshawa, Ontario, Canada; L1J 3S2; 905-579-1812.
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Droit statutaire de rétractation
Vous avez le droit d'exercer votre droit de rétractation sur ce contrat dans les 14 jours sans donner de raison.
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Pour exercer votre droit de rétractation, remplissez électroniquement et envoyez une déclaration claire sur notre site Web, sous « Vos achats » dans « Votre compte ». Nous vous communiquerons sans délai un accusé de réception de cette rétractation sur un support durable (par exemple, par e-mail).
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Si vous exercez votre droit de rétractation sur ce contrat, nous vous rembourserons tous les paiements que vous avez effectués, y compris les frais de livraison (à l'exception des frais supplémentaires résultant du choix d'un mode de livraison autre que le type de livraison standard le moins cher que nous proposons).
Nous pouvons déduire du remboursement la perte de valeur de toute marchandise livrée, si la perte est le résultat d'une manipulation inutile de votre part.
Nous effectuerons le remboursement dans les meilleurs délais, et au plus tard 14 jours après le jour où nous aurons été informés de votre décision d'exercer votre droit de rétractation sur ce contrat.
Nous effectuerons le remboursement en utilisant le même moyen de paiement que celui que vous avez utilisé pour la transaction initiale, sauf si vous en avez expressément convenu autrement ; en tout état de cause, aucuns frais ne vous seront facturés à la suite d'un tel remboursement.
Nous pouvons suspendre le remboursement jusqu'à ce que nous ayons reçu les marchandises ou que vous ayez fourni la preuve que vous avez renvoyé les marchandises, en fonction de la première éventualité.
Vous devez renvoyer les marchandises ou les remettre à Past Pages, Oshawa, Ontario, Canada, sans retard injustifié et, en tout état de cause, au plus tard 14 jours à compter du jour où vous nous avez communiqué votre décision de rétractation du présent contrat. Le délai est respecté si vous renvoyez les marchandises avant l'expiration du délai de 14 jours. Vous devrez prendre en charge les frais directs du renvoi des marchandises. Vous n'êtes responsable que de toute diminution de valeur des marchandises résultant d'une manipulation autre que celle nécessaire pour établir la nature, les caractéristiques et le fonctionnement des marchandises.
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Le droit de rétractation ne s'applique pas à ce qui suit :
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- Fourniture d'un contenu numérique qui n'est pas fourni sur un support matériel (par exemple, sur un CD ou un DVD) si vous avez accepté, lors de votre commande, que nous puissions commencer à le livrer et que vous ne puissiez pas exercer votre droit de rétractation une fois la livraison commencée.
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We realize that the packaging and shipping of your purchase is an important aspect of your order. You have spent time carefully selecting which copy of a book to purchase (Thank you for choosing ours!), often based on its described condition. Bearing this in mind, we carefully package your purchase using:
- cardboard boxes or cardboard shipping wraps
- cardboard wrap in a Poly Mailer
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While we often re-use shipping materials, we only do so with clean materials that are worthy of the job. We believe in the second "R" in "Reduce, Re-use, Recycle" when it comes to shipping, but only if it does not compromise your purchase.
Choosing the most appropriate materials suited to your purchase, we package up your parcel, taking the time to do everything we can to ensure its safe and secure delivery to you. Attention is paid to protecting corners and boards of hardcover books and ensuring that paperback books cannot be curled or folded while in transit. To ensure that no moisture damage occurs while in transit, we make sure that a plastic, protective barrier is a part of your package, either by using a Poly Mailer or by plastic bagging/wrapping your book(s) if a cardboard box is to be used for shipping. No loose edges or flaps are left on the outside of packages to ensure smooth flow and safe journey through postal system sorting and scanning equipment. An Invoice and Packing Slip are always safely enclosed with your book(s), so that should an unfortunate incident occur to exterior labelling and/or packaging, postal employees can identify the rightful owner of the contents and complete delivery. We try to think of everything!
We then choose one of the various shipping services offered by Canada Post to meet your chosen shipping timeframe. While not all services include a Tracking Number, if the one that we choose to use does, we enter this number into the Order Details and/or email our customers this information, so that its delivery progress can be monitored, if customers choose to do so. Packages that are shipped including a Tracking Number also include Insurance. If we choose to ship a package using a service that does not include a Tracking Number and Insurance, it is only when it is not economically feasible to do otherwise.
If you have any special requests regarding packaging and shipping, please just let us know. We want to work with you to ensure complete purchase satisfaction.
When initiating a RETURN: (1) Please notify us of your intent to return a purchase and the reason why via email. (2) Please initiate the Return through abebooks, using the correct procedures (see abebooks Help for reference). (3) Please return the item (in the condition you received it) to us packed as you received it in the packing material you received it in, using the same or similar postal service.