INTELLIGENT ENTERPRISE A Knowledge and Service Based Paradigm for Industry

James Brian Quinn

ISBN 10: 0029256151 / ISBN 13: 9780029256152

Edité par Free Press, New York, 1992

A propos de cet article

Very Good+ in a Very Good+ dust jacket. ; 9.3 X 6.4 X 1.4 inches; 473 pages.

N° de réf. du vendeur 132297

Détails bibliographiques

• Titre: INTELLIGENT ENTERPRISE A Knowledge and Service Based Paradigm for Industry
• Éditeur: Free Press, New York
• Date de parution: 1992
• Langue: anglais
• ISBN à 10 chiffres: 0029256151
• ISBN à 13 chiffres: 9780029256152
• Reliure: Hardcover
• Édition: First Edition; Fifth Printing.
• Catalogues du vendeur:
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A propos de ce titre

Synopsis

Quinn argues that the successful firms of the 1990s will be service oriented and will use innovative techonology to increase the range and improve the range of their services. Rapid response will be objective and flexibiltiy of management style will be the means. Quinn uses examples from companies such as Apple, Honda, ServiceMaster and Merck to show how a commitment to technological innovation married to a service-oriented outlook can produce impressive business results.