The OZ Principle: Getting Results Through Individual and Organizational Accountability [VINTAGE 1994] [FIRST EDITION, FIRST PRINTING]

As new condition black boards with gold spine lettering contained in an as new condition non price-clipped color illustrated dust jacket. Includes Preface; About the Authors; Acknowledgments; Appendix and Index. Illustrated with black-and-white diagrams. "Here's what business leaders have to say about The Oz Principle: "The Oz Principle describes what we've all suspected - that it isn't just America in crisis, but the American character. The good news is that Connors, Smith, and Hickman also describe the 'yellow brick road' we must follow to rebuild the dominant qualities required to achieve success." - Stephen R. Covey, author. "A penetratingly insightful book that exposes and examines the essence of personal and corporate success." - Joseph A. Cannon, Chairman & CEO, Geneva Steel. "Victor Hugo once said, 'There is one thing stronger than all the armies in the world, and that is an idea whose time has come.' I believe The Oz Principle is that idea which will transform Corporate America and prepare us for the 21st century." - Michael L. Eagle, Vice President, Pharmaceutical Manufacturing, Eli Lilly and Company. "The Oz Principle shows how to create a sense of urgency and accountability for change that unleashes a power that only comes when each employee, at every level, fulfills their obligation and realizes the opportunity to participate in creating solutions." - Ginger Howard, President & CEO, Advanced Cardiovascular Systems, Inc. "Simply shatters shopworn 'I'm the victim' excuses with a yellow brick. A lucid assessment and on-target plan for restoring accountability, personal success, and organizational vitality." - Paul R. Timm, Ph.D., Chair, Management Communication, The Marriott School of Management, Brigham Young University. "Like Dorothy and her companions in The Wizard of Oz, most people in corporate America possess the power within themselves to get the results they need. But instead, they behave as though they were victims of circumstance. Playing the "blame game" when confronted with poor performance or unsatisfactory results, they point fingers and formulate excuses for why they cannot be held accountable. This blame shifting has become so pervasive, it threatens to undermine U.S. productivity and competitiveness. In this timely, no-holds-barred book, three of the nation's leading experts on how to achieve corporate excellence deliver a badly needed antidote for the "culture of victimization." The Oz Princple focuses on the fundamental cause of poor quality, low productivity, wasted talent, and customer dissatisfaction .and shows how anyone from an entry level clerk to a senior executive can move beyond making excuses to get the results they want. Readers will find a proven program which empowers every person to give an exceptional performance, including: A step-by-step approach to personal accountability at every level of an organization - installing a new kind of can-do, overcome-any-obstacle attitude; 15 tipoffs that people in your orgainzation are are refusing to see what's really happening and could be headed for disaster; An easy-to-implement "they-busters" campaign that stops employees from blaming others for a lack of results and motivates them to accept responsibility; 8 key actions top executive can take to lead by example and move the entire organization to willingly embrace accountability. With humor, satire, and "war stories" so close to home they'll shock readers with a sense of recognition, The Oz Principle clearly shows how to get off the road of victim thinking and on the path toward full accountability." - from the inner front and rear jacket flaps.…