Whether you manage one person or hundreds, asking the right question at the right time is one of the most valuable skills you can have. It’s what distinguishes a good manager from a great one. This definitive guide shows you how to ask for the most from your staff—and get it!

• Enhance “people productivity” through motivation
• Turn your question into positive action
• Ask the right question of the right person, at the right time
• Conduct a hiring interview, the Smart Questions way
• Reduce mistakes and overcome objections
• Solve problems and gain control over volatile situations

“Dorothy Leads has contributed enormously to the practice of good management. This is a book you should read.”—Nancy Austin, coauthor of A Passion for Excellence

� propos de l?auteur

Dorothy Leeds, a sought-after motivational speaker, has contributed to and been featured in numerous publications including The New York Times, USA Today, Money, Forbes, and Business Week.

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Better World Books (https://www.BetterWorldBooks.com) is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised $33 million for libraries and literacy, donated over 32 million books, and reused or recycled more than 397 million books.

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