gallup press omaha (110 résultats)

Paperback. Etat : Very Good. From the author of the long-running #1 bestseller StrengthsFinder 2.0 comes a landmark study of great leaders, teams and the reasons why people follow. A unique access code allows you to take a new leadership version of Gallups StrengthsFinder program. The new version of this program provides you with specific strategies for leading with your top five strengths and enables you to plot the strengths of your team based on the four domains of leadership strength revealed in the book. Nearly a decade ago, Gallup unveiled the results of a landmark 30-year research project that ignited a global conversation on the topic of strengths. More than 19 million people have since taken Gallups StrengthsFinder assessment, which forms the core of several books on this topic, including the #1 international bestseller StrengthsFinder 2.0. In recent years, while continuing to learn more about strengths, Gallup scientists have also been examining decades of data on the topic of leadership. They studied more than 1 million work teams, conducted more than 20,000 in-depth interviews with leaders and even interviewed more than 10,000 followers around the world to ask exactly why they followed the most important leader in their life. In Strengths Based Leadership, #1 New York Times bestselling author Tom Rath and renowned leadership consultant Barry Conchie reveal the results of this research. Based on their discoveries, the book identifies three keys to being a more effective leader: knowing your strengths and investing in others strengths, getting people with the right strengths on your team, and understanding and meeting the four basic needs of those who look to you for leadership. As you read Strengths Based Leadership, youll hear first-hand accounts from some of the most successful organizational leaders in recent history, from the founder of Teach For America to the president of The Ritz-Carlton, as they discuss how their unique strengths have driven their success. Filled with novel research and actionable ideas, Strengths Based Leadership will give you a new road map for leading people toward a better future. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Etat : Very Good. Organised around a simple metaphor of a dipper and a bucket HowFull is Your Bucket? shows how even the smallest interactions we have with others every day profoundly affectour relationships, productivity, health, and longevity. CoauthorDonald O. Clifton studied the effects of positiveand negative emotions for half a century, and he and his colleagues interviewed millions of people around theworld. Their discoveries contributed to the emergence of an entirely new field: Positive Psychology. Thesesame discoveries are at the heart of How Full is Your Bucket? The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Etat : Very Good. What do great teachers do differently? What separates the top teachers from all the rest? As educators continue to struggle with how to improve schools, these questions become more pressing than ever before. At the heart of any education system is the teacher. His or her role is so essential that The Gallup Organization has, for decades, directed some of the leading thinkers in education and psychology to uncover what makes a teacher great. Written by two educators with a combined 70 years of experience in both classroom teaching and consulting with leaders of Americas schools, Teach With Your Strengths reveals the essential truths Gallups research has uncovered. But it zeroes on these monumental findings: While their styles and approaches may differ, all great teachers make the most of their natural talents. And, great teachers dont strive to be well-rounded. They know that fixing their weaknesses doesnt work it only produces mediocrity. Worse, it squanders time and attention from what they naturally do well. In Teach With Your Strengths, readers will hear from great teachers: What they do differently; how they handle problem students; how they battle intractable school bureaucracies; how they break through and inspire even the most troubled young people. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Etat : Very Good. Whats the quickest way to ruin a friendship? Can bosses actually learn something from marriages? Are very close friendships in the workplace such a bad thing? These are just a few of the questions that author Tom Rath asked when he embarked on a massive study of friendships. Along with several leading researchers, Rath pored through the literature, conducted several experiments, and analyzed more than 5 million interviews from The Gallup Organizations worldwide database. His teams discoveries produced Vital Friends, a book that challenges long-held assumptions people have about their relationships. And the teams landmark discovery that people who have a best friend at work are seven times as likely to be engaged in their job is sure to rattle the structure of organizations around the world. Drawing on research and case studies from topics as diverse as marriage, management, and architecture, Vital Friends reveals whats common to all truly essential friendships: a regular focus on what each person is contributing to the friendship. Tom Raths fast-paced and inviting storytelling takes a mountain of important research and makes it remarkably accessible and applicable. By the time you finish reading Vital Friends, youll see your family, friends, coworkers, and significant other in a whole new light. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Etat : Very Good. Organized around a simple metaphor of a dipper and a bucket, How Full is Your Bucket? shows how even the smallest interactions we have with others every day profoundly affect our relationships, productivity, health, and longevity. Co-author Donald O. Clifton studied the effects of positive and negative emotions for half a century, and he and his colleagues interviewed millions of people around the world. Their discoveries contributed to the emergence of an entirely new field: Positive Psychology. These same discoveries are at the heart of How Full is Your Bucket? Clifton, who also coauthored the bestseller Now, Discover Your Strengths, penned How Full is Your Bucket? with grandson Tom Rath. Written in an engaging, conversational style, their book includes colourful stories, 5 strategies for increasing positive emotions, and features an online test that measures readers' Positive Impact. How Full is Your Bucket? is a quick, breezy read. It will immediately help readers boost the amount of positive emotions in their lives, and in the lives of everyone around them. The book is sure to inspire lasting changes in all who read it, and has all the makings of a timeless classic. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Etat : Very Good. More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the 12 elements most important for sustaining high performance. These were identified in the 1999 bestseller First, Break All the Rules. The Gallup study now includes 9 million employee and manager interviews spanning 114 countries and conducted in 41 languages. The authors weave together the latest Gallup insights with recent discoveries in the fields of psychology, physiology, game theory, neuroscience, and management. Chapters in the book follow great managers as they harness employee engagement to turn around a failing call center, save a struggling restaurant, improve patient care in a hospital, maintain production through power outages, and face a host of other challenges in settings around the world. Written to be accessible to all managers and employees, 12 explains what every company needs to know about human nature on the job. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Etat : Very Good. The 20th anniversary edition of Now, Discover Your Strengths comes with an access code to the Clifton StrengthsFinder 2.0 assessment. This updated assessment includes reports and resources that go far beyond the standardized reports of the older assessment by providing you with personalized insight statements unique to your specific combination of strengths. Many people have little sense of their talents and strengths, much less the ability to build their lives around them. Instead, they are raised and taught to become experts in their weaknessesand spend their lives trying to fix themwhile their strengths lie dormant. Led by Don Clifton, the Father of Strengths-Based Psychology, Gallup created a revolutionary program to help people identify their talents; develop them into strengths; and enjoy consistent, near-perfect performance. Twenty years ago, Gallup released Now, Discover Your Strengths to bring this program to the world. At the heart of this book is CliftonStrengths, the assessment that is the product of decades of research and hundreds of thousands of interviews to identify the most prevalent human strengths. CliftonStrengths reveals 34 dominant talent themes that you can translate into personal and career success. To develop this assessment, Gallup conducted psychological profiles with more than 2 million individuals to help people around the world focus and perfect these themes. Since Now, Discover Your Strengths was first released two decades ago, more than 20 million people worldwide have taken the CliftonStrengths assessment. The 20th anniversary edition includes a unique access code to take CliftonStrengthspreviously known as StrengthsFinder 2.0which is a significantly more robust program than the assessment that appeared in the original edition of the book. This web-based assessment analyzes your instinctive reactions and immediately presents you with your top five themes. Once you know which of the 34 themes you lead withsuch as Achiever, Activator, Empathy, Futuristic and Strategicthe book will show you how to use your top themes for your own development, for your success as a manager and for the success of your organization. With accessible and profound insights into how to turn talents into strengths, and with immediate online feedback from the CliftonStrengths assessment at its core, Now, Discover Your Strengths is one of the most ground-breaking and powerful business books ever written. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Hardcover. Etat : new. Maurie J. Manning (illustrateur). Hardcover. Organized around a simple metaphor of a dipper and a bucket, How Full Is Your Bucket? shows how even the briefest interactions every day profoundly affect people's relationships, productivity, health, and longevity. Coauthor Donald O. Clifton, hailed as the grandfather of positive psychology, spent half a century studying the effects of emotions, interviewing people around the world. His discoveries are at the heart of How Full Is Your Bucket? Written in an engaging, conversational style, the book includes colorful stories, five strategies for improving personal emotions, and an online test that measures readers' emotional change. How Full Is Your Bucket? is a quick, breezy book that helps readers boost the amount of positive emotions in their lives, and in the lives of those around them. Through the story of a little boy named Felix, this charming book explains to children how being kind not only helps others, it helps them, too. Illustrations. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Hardcover. Etat : new. Hardcover. What would a church look like if members of its congregation were 13 times more likely to have invited someone to participate in the church in the past month? Or if they were three times as satisfied with their lives, or spent two hours per week serving the community? Based on solid research by The Gallup Organization, Growing an Engaged Church appeals to both Protestant and Catholic clergy and lay leaders who are looking to create this kind of change - a way to be the church instead of just "doing church." What would a church look like if members of its congregation were 13 times more likely to have invited someone to participate in the church in the past month? Or if they were three times as satisfied with their lives, or spent two hours per week serving the community? Based on solid research by The Gallup Organization, Growing an Engaged Church be Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Hardcover. Etat : new. Hardcover. In a post-9/11 world, many Americans conflate the mainstream Muslim majority with the beliefs and actions of an extremist minority. But what do the world's Muslims think about the West, or about democracy, or about extremism itself? Who Speaks for Islam? spotlights this silenced majority. The book is the product of a mammoth six-year study in which the Gallup Organization conducted tens of thousands of hour-long, face-to-face interviews with residents of more than 35 predominantly Muslim nations - urban and rural, young and old, men and women, educated and illiterate. It asks the questions everyone is curious about: Why is the Muslim world so anti-American? Who are the extremists? Is democracy something Muslims really want? What do Muslim women want? The answers to these and other pertinent, provocative questions are provided not by experts, extremists, or talking heads, but by empirical evidence - the voices of a billion Muslims. In a post-9/11 world, many Americans conflate the mainstream Muslim majority with the beliefs and actions of an extremist minority. But what do the world's Muslims think about the West, or about democracy, or about extremism itself? Who Speaks for Islam? Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Hardcover. Etat : new. Hardcover. Gallup Editor-in-Chief Frank Newport examines religion in America today, reviews just how powerfully intertwined religion is with every aspect of American society, and explores what appears to be religions vibrant future in the U.S. all based on more than a million interviews conducted by Gallup since 2008.Popular books by the New Atheists dismiss religion as a delusional artifact of ancient superstitions. But should millions of Americans beliefs and behaviors be tossed aside that quickly? Not at all, says Frank Newport, former Gallup Editor-in-Chief. Religion is as powerful and influential as its ever been in American society. In contrast to the views of the New Atheists, Newport argues that the significance of the persistent presence of religion in America isnt mass delusion but actually mass consequence. In God Is Alive and Well, Newport provides a new evidence-based perspective on Americans religious beliefs and practices, while offering heady, controversial predictions about religions future in the U.S. The book looks at religion in America from the important angles of age, gender, class, race, family status, geographic region and more. It boldly dissects religions important relationship with politics and notes that Americans may increasingly come to recognize the mounting evidence that religion is good for their wellbeing and health. Grounded in more than a million Gallup interviews, this book shows that not only do a majority of Americans believe in God and say that religion is important but that religion is intertwined in most aspects of their daily lives. Its entirely possible, Newport argues, that religion will be even more important in the years ahead. Popular books by "New Atheists" dismiss religion as a delusional artifact of ancient superstitions. But should millions of Americans' beliefs and behaviors be tossed aside that quickly? consequence . God Is Alive and Well Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Hardcover. Etat : new. Hardcover. The greatest threat to an organisations success is not always the competition. Often, it is what a company does to itself. Because of fear, companies become plagued with barriers and bureaucracy that limit success, crush employees, and infuse frustration and a sense of futility across the enterprise. It starts with a narrowing of focus, which leads to the first level of bureaucracy: parochialism. Parochialism exists when departments begin to view the world through the filter of their own little silo. As businesses grow, the second level of bureaucracy is reached: territorialism. Territorialism is about controlling those inside the silo. The third and final level of bureaucracy is empire building, which is a response to perceived threats to a departments ability to be self-sufficient. These barriers cost organisations a fortune in inefficiency, turnover, waste, and demoralisation. Tearing down these barriers is difficult, but it can be done. Parochialism can be eliminated by resetting rules and policies and refocusing on the ultimate mission of the organisation. Territorialism can be eliminated by creating true empowerment. Empire building can be addressed through shared goals and a set of guiding principles that help act as a referee in decision making. By doing all these things, an organisation can become fearless and unstoppable. A company's worst enemy isn't always the competition. Sometimes it's the fear that lives within its own walls. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Hardcover. Etat : new. Hardcover. Change management used to be one of those abstract concepts relegated to business conferences and academic seminars a nice-to-know topic for discussion, but hardly vital to success. Well, could change have become more real, or more relevant, this past decade? Decade of Change features insights and wisdom into how to manage, and make the most of, change. Vinton Cerf, co-creator of the Internet, peers into the Webs future. Nobel Prize winner Daniel Kahneman probes the nature of decision making. Lieutenant General Russel Honore, the Hurricane Katrina hero, offers leadership lessons he applied in that crisis. Visionary executive Ray Anderson makes a powerful business case for environmental sustainability. And a host of other executives and thinkers tackle everything from easing the fear of layoffs to promoting wellbeing in the workplace to building customer engagement amid the post-crash new normal. Youll hear from some of the best business and organisational minds in these pages. They steered leaders through the various crises of the past decade and helped find a way forward to what we all hope will be a brighter and more prosperous future. Decade of Change is more than a look backward it is a roadmap for what lies ahead. Change management used to be one of those abstract concepts relegated to business conferences and academic seminars - a nice-to-know topic for discussion, but hardly vital to success. Well, could change have become more real, or more relevant, this past decade? Decade of Change Decade of Change Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Hardcover. Etat : new. Hardcover. Definitive leadership strategy for fixing the American economy, drawn from Gallups unmatched global polling and written by the companys chairman.What everyone in the world wants is a good job. This is one of the most important discoveries Gallup has ever made, says the companys Chairman, Jim Clifton. In a provocative book for business and government leaders, Clifton describes how this undeniable fact will affect all leadership decisions as countries wage war to produce the best jobs. Leaders of countries and cities, Clifton says, should focus on creating good jobs because as jobs go, so does the fate of nations. Jobs bring prosperity, peace and human development but long-term unemployment ruins lives, cities and countries. Creating good jobs is tough, and many leaders are doing many things wrong. Theyre undercutting entrepreneurs instead of cultivating them. Theyre running companies with depressed workforces. Theyre letting the next generation of job creators rot in bad schools. A global jobs war is coming, and theres no time to waste. Cities are crumbling for lack of good jobs. Nations are in revolt because their people cant get good jobs. The cities and countries that act first that focus everything they have on creating good jobs are the ones that will win. The Coming Jobs War offers a clear, brutally honest look at Americas biggest problem and a cogent prescription for solving it. In The Coming Jobs War , Gallup Chairman Jim Clifton boldly asserts that job creation and successful entrepreneurship are the world's most pressing issues, outpacing runaway government spending, environmental degradation, and even the threat of global terrorism. The Coming Jobs War Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Hardcover. Etat : new. Hardcover. Many of the greatest accomplishments can only be reached by two people working together. Tenzing and Hillary were first to scale Everest. Malone and Stockton were the key to each other's success on the basketball court. Eisner was never as effective at Disney without Wells. But while some partnerships reach great heights, others fall short. Why do some people click while others clash? What do great pairs have in common? And what can be learned from the most powerful partnerships to strengthen collaboration in work and life? Based on Gallup's groundbreaking research, Power of 2 details the eight elements that prepare partners to succeed in their most important endeavors. Rodd Wagner and Gallup World Poll leader Dr. Gale Muller share the science and the secrets of successful collaboration. Mixing key insights about human nature, field-tested discoveries, and the inspiring stories of partnerships that reached the pinnacle, Power of 2 will change the way readers think about working with someone else. Power of 2 Power of 2 will change the way readers think about working with someone else. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Hardcover. Etat : new. Hardcover. The rising unhappiness that leaders didn't seeThat's because while leaders pay close attention to measures like GDP or unemployment, almost none of them track their citizens' wellbeing.The implications of this blind spot are significant and far-reaching - leaders missed the citizen unhappiness that triggered events ranging from the Arab uprisings to Brexit to the election of Donald Trump.What are they going to miss next?Grounded in Gallup's global research, Blind Spot makes the urgent case that leaders should measure and quantify wellbeing and happiness - how citizens' lives are going - and shows them how. It also discusses the five key elements of a great life and where the world needs to improve in each of them to better the lives of people everywhere. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Hardcover. Etat : new. Hardcover. In our efforts to create the best possible schools for our children, we've allowed process concerns such as standards, curriculum, and testing to overshadow the importance of people. But the fact is, what we've come to think of as the "soft" aspects of education are what make truly effective learning possible. Building relationships, nurturing student and teacher talents, fostering engagement.these are what motivate great teachers and inspire students. Indeed, if schools can learn anything from the business world, it's this: The "soft" stuff drives results. Corporate leaders have realized that the best way to improve productivity is to tap the talents and motivation of their human assets. Drawing on decades of Gallup research, Building Engaged Schools offers a fresh approach: Leverage student and teacher talent, on a school-by-school basis. Focusing on talent may lack the political appeal of process reforms, which can be implemented in broad strokes. But the return on the time and effort invested is far greater. In fact, that return is no less than a more fully engaged society, and a better future for our children. Synopsis coming soon. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Hardcover. Etat : new. Hardcover. Packed with stories and compelling discoveries from an impressive worldwide consumer database, Married to the Brand reveals why consumers bond with some brands - but not others. Looking through the all-important eyes of the consumer, it shows what companies must do to build enduring and profitable brand relationships. Companies spend millions of dollars every year trying to court consumers. They invest in flashy advertising, celebrity endorsements, loyalty programs, Web sites . . . you name it. And they spend millions more trying to build their businesses through elaborate "relationship management" software. The result? Most marketers still aren't emotionally connecting with consumers. Sure, their strategies may draw raves, and their ads may win impressive awards at Cannes. They may even raise their brand awareness. But they too often fail to build enduring brand relationships. Put another way: Many marketers are great at wooing a "first date" with consumers - yet lousy at creating a lasting marriage between buyer and brand. Married to the Brand tells the story of what makes profitable brand relationships work - through the eyes of the consumer, not the marketer. Packed with stories and compelling discoveries from a worldwide consumer database, this book explores why people bond with some brands and not others. Emotions aren't simply warm, fluffy concepts. According to Married to the Brand, which draws on 60 years of Gallup Organization research into consumer psychology, emotional connections can be measured and managed. Married to the Brand shows you how. This is a must-read for profit-obsessed marketers everywhere - from the boardroom, where strategies are formulated, to the front lines, where employees "live" the brand every day. Synopsis coming soon. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Hardcover. Etat : new. Hardcover. The COVID-19 pandemic caused an awakening that shocked the world - a structural change in how and where people work and live. One thing we now know for certain: Nothing is going back to normal.How organisations adapt to this culture shock will determine whether they thrive or even survive and whether U.S. and global productivity will go up or down.The immediate danger is that most employees will now operate more like independent contractors or gig workers than employees who are loyal and committed to your organisation. The risk grows as your workforce's mentality continues to shift from my life at work to my life at home. It may become nearly impossible to create a culture of committed team members and powerful relationships at work.Leaders continue to wrestle with the issue of how to bring employees back to the office. But the far greater issue is deteriorating customer relationships, which is already happening. Simply put, your employees and your customers know each other. Many are best friends. How will you maintain your customers' commitment when you're struggling to create a culture of dedicated employees who build and strengthen relationships with those customers?It's clear now that an unstoppable force has changed how we work and live. Culture Shock offers a solution that outlines a better world of work and life - one with far higher productivity, greater customer retention and better wellbeing. It's Gallup's solution to the biggest leadership issue of our time. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Hardcover. Etat : new. Hardcover. Nebraska's entrepreneurs play a vital role in the state's economy. This book investigates that role and analyzes the business and economic conditions that affect start-ups in both the short and long run. Using Gallup's extensive survey findings, it reveals the attitudes of small business owners and the general public about topics such as starting a business, entrepreneurship education, economic development, and business transition and succession. Research into business conditions and attitudes in different regions of Nebraska provides an in-depth understanding of the climate for entrepreneurship. In its final chapter, the book describes what actions can be taken to maintain the state's dynamic economy to foster further growth, additional job creation, and expanded wealth and philanthropy. Through its scope and comprehensive analysis, Entrepreneurship in Nebraska provides a model that any state can use to advance its own economic climate. Entrepreneurship in Nebraska provides a model that any statecan use to advance its own economic climate. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Hardcover. Etat : new. Hardcover. When striving to improve our lives, we're quick to buy into programs that promise to help us make money, lose weight, or strengthen our relationships. While it might be easier to treat these critical areas as if they are independent, they're not. Gallup's comprehensive study of people in more than 150 countries revealed five universal, interconnected elements that shape our lives: Career Wellbeing, Social Wellbeing, Financial Wellbeing, Physical Wellbeing, and Community Wellbeing.Wellbeing: The Five Essential Elements gives you a holistic view of what contributes to your wellbeing over a lifetime. Written in a conversational style by #1 New York Times bestselling author Tom Rath and bestselling author Jim Harter, Ph.D., this book is filled with fascinating research and innovative ideas for boosting your wellbeing in each of these five areas. You'll also have the opportunity to use Gallup's online Wellbeing Finder to track and improve your wellbeing.By the time you finish reading this book, you'll have a better understanding of what makes life worthwhile. This will enable you to enjoy each day and get more out of your life - while boosting the wellbeing of your friends, family members, colleagues, and others in your community. Wellbeing: The Five Essential Elements gives you a holistic view of what contributes to your wellbeing over a lifetime. Written in a conversational style by #1 New York Times Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Hardcover. Etat : new. Hardcover. How can you discover your childrens unique talents? And how can you use your own talents and strengths to be the most effective and supportive parent possible? Strengths Based Parenting addresses these and other questions on parents minds. But unlike many parenting books, Strengths Based Parenting focuses on identifying and understanding what your children are naturally good at and where they thrive not on their weaknesses. The book also helps you uncover your own innate talents and effectively apply them to your individual parenting style. Youll find stories, examples and practical advice as well as a strengths assessment access code for parents and one for kids, so you can take the first step to discovering your innate talents and those of your children. Grounded in decades of Gallup research on strengths psychology as highlighted in Gallups StrengthsFinder 2.0, which has sold nearly 5 million copies to date Strengths Based Parenting shows you how to uncover your kids top talents and your own. Synopsis coming soon. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Hardcover. Etat : new. Hardcover. The groundbreaking methodology Six Sigma changed the face of manufacturing quality. Now, HumanSigma is poised to do the same for sales and service. In the face of widespread perceptions of abysmal customer service and disengaged employees - and all-too-real declining profit margins - the need for change is obvious. Human Sigma addresses this need with an exciting new method for managing customer-employee relations that increases both productivity and profitability. It incorporates cutting-edge research in the neurosciences and behavioral economics - including brain imaging research into customer's emotional connections to the companies they love - with proven techniques for improving workforce performance and revenues generated from existing customers. This practical handbook appeals to senior leaders and line managers alike who are looking for a way to dramatically increase productivity, retain high value customers, and enhance organizational performance. The groundbreaking methodology Six Sigma changed the face of manufacturing quality. Now, HumanSigma is poised to do the same for sales and service. In the face of widespread perceptions of abysmal customer service and disengaged employees - and all-too-real declining profit margins - the need for change is obvious. Human Sigma Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Hardcover. Etat : new. Hardcover. Since 2007, the Gallup World Poll has tracked the mood of the world. The number of people suffering - those who say their present life is miserable and have negative views of the next five years - is on the rise. Every percentage point represents about 50 million people aged 15+.Based on over 100 million global interviews and extensive research into the key elements of wellbeing, Gallup's latest book, Wellbeing at Work, shows leaders how to address the mental health crisis and improve wellbeing where these efforts have the greatest impact - the workplace.As workplaces around the world face mental and physical health crises, economic uncertainty, and heightened political and social tensions, resilient employees who are thriving at work and in their lives are more important than ever.Wellbeing at Work breaks fresh ground in the discussion of employee mental health and wellbeing. With novel insights and the latest research, Gallup's next book takes the global conversation on employee wellbeing and resilience to new heights.Wellbeing at Work is more than just another book to read. Leaders and organisations will use it as a resource for maximising employee wellbeing and building resilient teams. It is rich in research insights, strategies and actions leaders can take to create a thriving workplace culture - right now.Universal and trusted, Gallup's unmatched authority and credibility transform businesses, nonprofit organisations, schools and faith communities that want to develop their human potential. As workplaces globally face economic uncertainty and health and social crises, wellbeing is more critical than ever. Increasingly, leaders and managers must cultivate the whole person. Based on over 100 million interviews and extensive research on elements of wellbeing, Gallups book, Wellbeing at Work, shows how to build resilient, thriving teams. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Hardcover. Etat : new. Hardcover. The key to success, salespeople are told, is to follow specific steps and techniques. Just heed the advice of this guru, and you'll be the best! That approach doesn't work for most salespeople. It probably doesn't work for you either. The most successful reps, Gallup has determined from decades of research, understand their innate talents and strengths and use them to sell more effectively. No two great sales reps are alike: You might thrive on fierce competition, while a colleague wins by being a super-analytical problem solver. What's most important is that you win business your way.Strengths Based Selling explains sales talent and how to identify and maximize it. You'll receive access to the world-renowned Clifton StrengthsFinder, which reveals your unique talents and strengths. You'll follow this book through the selling process - from assessing opportunity and cold calling to retaining and growing accounts - learning how to apply your talents at each step. The book features action items that help you make the most of your strengths in sales. There's no one right way to sell. Salespeople get the best results by building on who they already are. This lively, liberating book will teach you to do just that. your way . Strengths Based Selling no one right way to sell. Salespeople get the best results by building on who they already are . This lively, liberating book will teach you to do just that. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Hardcover. Etat : new. Hardcover. Organized around a simple metaphor of a dipper and a bucket --- already familiar to thousands of people --- How Full is Your Bucket? shows how even the smallest interactions we have with others every day profoundly affect our relationships, productivity, health, and longevity.Co-author Donald O. Clifton studied the effects of positive and negative emotions for half a century, and he and his colleagues interviewed millions of people around the world. Their discoveries contributed to the emergence of an entirely new field: Positive Psychology. These same discoveries are at the heart of How Full is Your Bucket?Clifton, who also coauthored the bestseller Now, Discover Your Strengths, penned How Full is Your Bucket? with grandson Tom Rath. Written in an engaging, conversational style, their book includes colorful stories, 5 strategies for increasing positive emotions, and features an online test that measures readers' Positive Impact.How Full is Your Bucket? is a quick, breezy read. It will immediately help readers boost the amount of positive emotions in their lives, and in the lives of everyone around them. The book is sure to inspire lasting changes in all who read it, and has all the makings of a timeless classic. Clifton, who also coauthored the bestseller Now, Discover Your Strengths, penned How Full is Your Bucket? with grandson Tom Rath. Written in an engaging, conversational style, their book includes colorful stories, 5 strategies for increasing positive emotions, and features an online test that measures readers' Positive Impact. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Paperback. Etat : new. Paperback. Written for parents to help their kids make the most of their talents - and to help parents make the most of their own talents so they can be truly effective mothers and fathers. Includes access codes for two strengths assessments: one for parents and one for children.How can you discover your children's unique talents? And how can you use your own talents and strengths to be the most effective and supportive parent possible?Strengths Based Parenting addresses these and other questions on parents' minds. But unlike many parenting books, Strengths Based Parenting focuses on identifying and understanding what your children are naturally good at and where they thrive - not on their weaknesses. The book also helps you uncover your own innate talents and effectively apply them to your individual parenting style.You'll find stories, examples and practical advice as well as a strengths assessment access code for parents and one for kids, so you can take the first step to discovering your innate talents and those of your children.Grounded in decades of Gallup research on strengths psychology - as highlighted in Gallup's StrengthsFinder 2.0, which has sold nearly 5 million copies to date - Strengths Based Parenting shows you how to uncover your kids' top talents and your own. The strengths journey is one that the whole family embarks on together, and Strengths Based Parenting will guide you and your children to more fulfilling, productive and happy lives. Synopsis coming soon. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Hardcover. Etat : new. Hardcover. Grounded in global Gallup research, Born to Build offers readers inspiration and motivation as well as practical steps for building an enterprise of any size from scratch.People will ask you throughout your life, Where do you work? and What do you do? They never ask you, What are you building? When conversations change to What are you building? the world will change. Written for anyone trying to figure out how to make the most of their lives, Born to Build seeks to inspire entrepreneurs and ambitious, self-motivated people to build something that will change the world. A builders venture could be a small business that grows into a mammoth enterprise, a thriving new division in an existing company, a nonprofit, a social enterprise, a church, a school anything that creates economic growth and makes a lasting impact on society. Born to Build is written by Gallup Chairman and CEO Jim Clifton and Sangeeta Badal, Ph.D., Principal Scientist for Gallups Entrepreneurship and Job Creation initiative, and is grounded in years of research. This book goes beyond the conventional economics-based business training and instead offers a uniquely psychological approach to venture building. It gives readers the tools and techniques they need to understand who they are, what motivates them and what they can build and how. By following the practical steps in Born to Build, readers will have the tools to build a sustainable and profitable venture of any size from scratch. Central to the book is a code that allows readers to take Gallups Builder Profile 10 (BP10) assessment, which identifies their innate talents and motivations and shows them how to make the most of their talents to build a successful enterprise. Synopsis coming soon. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Hardcover. Etat : new. Hardcover. Since 2001, the Gallup Management Journal has provided leaders with essential insights into managing the human side of their businesses: their employees and customers. This book features articles from the first seven years of the journal that could not be more relevant today, as executives continue to struggle with the transition into a 21st century global economy. A range of voices is included in these pages. A Ritz-Carlton executive tells how his company is reinventing its world-class brand, while a leader at Ann Taylor describes how the retailer invests in talent. Nobel Prize winner Daniel Kahneman probes how customers think, while one of the founding fathers of the Internet, Vinton Cerf, speculates on the future of a connected world. With its lively writing and penetrating, research-driven insights, The Best of the Gallup Management Journal 2001-2007 is essential reading for leaders who want to engage employees and customers in a hyper-competitive and ever-changing global economy. Since 2001, the Gallup Management Journal The Best of the Gallup Management Journal 2001-2007 is essential reading for leaders who want to engage employees and customers in a hyper-competitive and ever-changing global economy. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Hardcover. Etat : new. Hardcover. DO YOU HAVE THE OPPORTUNITY TO DO WHAT YOU DO BEST EVERY DAY? Chances are, you don't. All too often, our natural talents go untapped. From the cradle to the cubicle, we devote more time to fixing our shortcomings than to developing our strengths.To help people uncover their talents, Gallup introduced the first version of its online assessment, StrengthsFinder, in the 2001 management book Now, Discover Your Strengths. The book spent more than five years on bestseller lists and ignited a global conversation, while StrengthsFinder helped millions discover their top five talents. In StrengthsFinder 2.0, Gallup unveils the new and improved version of its popular assessment. While you can read this book in one sitting, you'll use it as a reference for decades. Loaded with hundreds of strategies for applying your strengths, this new book and accompanying website will change the way you look at yourself - and the world around you - forever. Available exclusively through the unique access code included in StrengthsFinder 2.0: A new and upgraded edition of the StrengthsFinder assessment, a personalized Strengths Discovery and Action-Planning Guide for applying your strengths in the next week, month and year, 50 Ideas for Action (10 strategies for building on each of your top five themes) and the redesigned StrengthsFinder 2.0 companion website. DO YOU DO WHAT YOU DO BEST EVERY DAY? Chances are, you don't. From the cradle to the cubicle, we devote more time to fixing our shortcomings than to developing our strengths. To help people uncover their talents, Gallup introduced StrengthsFinder in the 2001 management book "Now, Discover Your Strengths." The book ignited a global conversation, while StrengthsFinder helped millions discover their top five talents. In "StrengthsFinder 2.0, " Gallup unveils the new and improved version of its popular online assessment. With hundreds of strategies for applying your strengths, "StrengthsFinder 2.0" will change the way you look at yourselfand the worldforever. AVAILABLE EXCLUSIVELY IN "STRENGTHSFINDER 2.0 "(using the access code included with each book) "The StrengthsFinder 2.0" assessment, fine-tuned to be faster and more accurateA Strengths Discovery and Action-Planning Guide featuring: A customized version of your top five theme report; 50 Ideas for Action for building on your top five themes; A strengths-based action plan for setting goalsAnd much more on the "StrengthsFinder 2.0" website: A strengths community area; Resources, activities, and discussion guides; A strengths screensaver and program for creating display cards of your top five themes Shipping may be from multiple locations in the US or from the UK, depending on stock availability.