Hardback, Near Fine in a Near Fine, mylar protected DJ, signed by Michael Lyons with a non-personalized inscription, 2nd printing; slight wear to DJ and DJ edges. The book presents a road map and implementation guide for creating a powerful customer service based business, 8vo., 139 pages., 0.0 0.0 0.0. N� de r�f. du vendeur 16139

Contacter le vendeur

Signaler cet article

D�tails bibliographiques

Titre : The Knowledge Based Organization: Four Steps...

�diteur : Burr Ridge, Illinois, U.S.A.: Irwin Professional Publishing, 1995

Date d'�dition : 1994

Reliure : Hardcover

Etat de la jaquette : Dust Jacket Included

Sign� : Signed by Author

Description de la librairie

Welcome to The Warm Springs Book Company -Booksellers since 1987! ******** We are an internet bookstore featuring new, used, and collectible books. ******** We accurately describe our books and are prompt in processing and shipping all orders. ******** Books with dust jackets are protected with clear plastic covers. All books are securely packed to protect them during shipment. ********* To ensure that our books will meet your expectations, please e-mail or telephone us if you have any questions regarding the contents or condition of any of our books.

Visitez la page d�accueil du vendeur

Informations commerciales relatives au vendeur

The Warm Springs Book Company
CA, U.S.A.

Conditions de vente :

Books are shipped promptly on receipt of payment.
Books shipped to California addresses may be subject to Sales Tax. ********
Books may be returned within 10 (ten) days of receipt if not as described,
and must be returned in the same condition as originally shipped. Prior
notice, by email, is requested before returning a book. ********
All photographs shown with our book listings are supplied by the
publisher and posted by AbeBooks.com. They may not always show the actual cover
illustration of t...

Pour plus d'information

Conditions de livraison :

DOMESTIC SHIPMENTS:
Individual items are shipped by media mail for $3.95. Additional items are $2.00 each.
Priority Mail (if requested) is $6.00 for a Flat Rate Envelope or $14.95 for a medium
flat rate box. Heavier books, sets, or items too large for priority flat rate
shipping are sent at cost. Please contact us regarding costs. All domestic orders over $20.00 are sent with delivery confirmation. Insurance is recommended on collectible or rare items.

INTERNATIONAL SHIPMENTS:
We ship by Priority Mail Flat Rate Envelope whenever possible (if the books fit in the envelope without incurring damage during transit) at $24.95 for most countries except for Canada and Mexico which ship at $21.95 for a flat rate envelope.
Oversized books, book sets, and heavier books that do not fit into a flat rate envelope will require additional postage. Costs for shipping by regular (non flat rate envelope) priority mail or express mail are determined on a order-by-order basis depending on the weight of the book(s) and the destination country.

Modes de paiement
accept�s par le vendeur

Ajouter aux demandes de livres

Articles li�s � The Knowledge Based Organization: Four Steps to Increasing...

The Knowledge Based Organization: Four Steps to Increasing Sales, Profits, and Market Share

Alexander, James A.; Lyons, Michael C.

Ancien(s) ou d'occasion - Couverture rigide

Informations commerciales relatives au vendeur