CRM at the Speed of Light: Essential Customer Strategies for the 21st Century - Couverture rigide

Greenberg, Paul

9780072231731: CRM at the Speed of Light: Essential Customer Strategies for the 21st Century

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ISBN 10 : 0072231734 ISBN 13 : 9780072231731

Editeur : McGraw-Hill Professional, 2004

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Updated to reflect the major changes in Customer Relationship Management (CRM) in the last few years, this third edition of CRM at the Speed of Light: Capturing and Keeping Customers in Real Time is a must-read for executives looking to leverage the latest technologies on the market to reach and retain customers. Learn CRM concepts, discover what tools are available and which ones are suitable for your business, and get practical, expert advice on avoiding common pitfalls.

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� propos de l?auteur

Paul Greenberg (Manassas, VA) is executive vice president of Live Wire, an eCommerce consulting firm and has many years' experience in ERP and CRM. He has built SAP and PeopleSoft practices and, in his current position, has established close partnerships with front-office leaders such as Siebel and SalesLogix. He is also the lead author on the book, Special Edition Using PeopleSoft (0789712814) published by Que.

Les informations fournies dans la section � A propos du livre � peuvent faire r�f�rence � une autre �dition de ce titre.

�diteur: McGraw-Hill Professional
Date d'�dition: 2004
Langue: anglais
ISBN 10: 0072231734
ISBN 13: 9780072231731
Reliure: Reli�
Num�ro d'�dition: 3
Nombre de pages: 688
Coordonn�es du fabricant: non disponible
Personne responsable: non disponible

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�tat : Satisfaisant

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9780072127829: CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time

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ISBN 10 : 0072127821 ISBN 13 : 9780072127829
Editeur : McGraw-Hill Professional, 2001
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CRM at the Speed of Light: Essential Customer Strategies for the 21st Century

Greenberg, P.

Edit� par McGraw-Hill, 2004

ISBN 10 : 0072231734 ISBN 13 : 9780072231731

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CRM at the Speed of Light: Essential Customer Strategies for the 21st Century

Greenberg, P.

Edit� par Mcgraw-Hill Education, 2004

ISBN 10 : 0072231734 ISBN 13 : 9780072231731

Ancien ou d'occasion Couverture rigide

Vendeur : Anybook.com, Lincoln, Royaume-Uni

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Etat : Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1200grams, ISBN:9780072231731. N� de r�f. du vendeur 9097291

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CRM at the Speed of Light, Third Edition: Essential Customer Strategies for the 21st Century

Greenberg, Paul

Edit� par McGraw-Hill Education, 2004

ISBN 10 : 0072231734 ISBN 13 : 9780072231731

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hardcover. Etat : Used; Like New. Dispatched, from the UK, within 48 hours of ordering. This book is in mint condition. Both the pages and the cover are completely intact, without zero sign of previous usage. N� de r�f. du vendeur CHL10039452

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CRM at the Speed of Light, Third Edition: Essential Customer Strategies for the 21st Century

Greenberg, P.

Edit� par McGraw-Hill, 2004

ISBN 10 : 0072231734 ISBN 13 : 9780072231731

Ancien ou d'occasion Couverture rigide

Vendeur : Anybook.com, Lincoln, Royaume-Uni

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Etat : Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In good all round condition. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1150grams, ISBN:0072231734. N� de r�f. du vendeur 9868182

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CRM at the Speed of Light : Essential Customer Strategies for the 21st Century

Greenberg, Paul

Edit� par McGraw-Hill Osborne, 2004

ISBN 10 : 0072231734 ISBN 13 : 9780072231731

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CRM at the Speed of Light, 3e

Paul Greenberg

Edit� par McGraw-Hill Osborne Media, 2004

ISBN 10 : 0072231734 ISBN 13 : 9780072231731

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Hardcover. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 2.35. N� de r�f. du vendeur G0072231734I4N00

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