This how-to text tackles the everyday situations and problems in the human relations component of business - from getting along with co-workers to working out conflicts between employees without sacrificing productivity. Helping students to learn to play their human relations roles with greater understanding and creativity, the book shows how acquiring a positive, constructive attitude can promote greater on-the-job happiness, contribute more to the productivity of organizations, and lead to more successful careers.
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For courses in Human Relations, Supervisory Practices, principles of management, Communications, and Career and Self-Explorations.
We have often heard attitude is everything. For more than three decades, readers have relied on Your Attitude is Showing to help improve their own attitude and enhance their interpersonal relationships. Because it is one of the most highly regarded primers in the field of business human relations, it has been printed in four languages and distributed to over one million people. It is filled with advice, cases, and experiential activities and is flexible in format and design. Continuing the tradition, this edition includes enhanced cases, new writing exercises and end-of-chapter summary activities all designed to train readers how to think in more positive and more productive ways.
Sharon Lund O'Neil is a widely published author. In addition to her friendly writing style and practical advice, she has a common-sense approach to problem solving. Her human-relations cases, based on the corporate work environment, are popular with both trainers and educators.
As a frequent national speaker and facilitator on leadership and engaging teams, Sharon advocates the importance of "soft skills" - the human-relations skills that are so critical for building strong relationships.
Sharon has been actively involved in many professional groups and has led several prominent national professional and educational organizations.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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