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9781442962057: Implementing the Four Levels: A Practical Guide for Effective Evaluation of Training Programs

Synopsis

The purpose of this book is to make it easy for you, the reader, to understand the four levels that I (Don) have developed, and to obtain practical help on how to apply any one or all of them. The book is intended as an addition to and not a replacement for the basic book, Evaluating Training Programs: The Four Levels, third edition. We have added three chapters and taken the forms, examples, and approaches from the basic book and inserted them into the appropriate chapters. For example, Chapter 3, ''Evaluating Level 1: Reaction,'' contains select reaction forms and approaches from the case studies in the basic book. The first chapter suggests how you can decide what to evaluate and at what levels. The answer, of course, is by analyzing the available resources. The second chapter tells you why and how to get managers on board. They can be very helpful in developing curriculum and are needed to provide support and accountability when trainees move from the classroom to the job. Also, you will need their help when you evaluate levels 3 and 4, where you have no authority, only influence. Chapters 36 provide guidelines and practical help for evaluating at each of the four levels. Finally, the last chapter, ''Building a Chain of Evidence,'' explains why it is necessary to evaluate all the levels in sequence and not try to measure results without first evaluating at the first three levels. This is the best way to demonstrate the value of training.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

The purpose of this book is to make it easy for you, the reader, to understand the four levels that I (Don) have developed, and to obtain practical help on how to apply any one or all of them. The book is intended as an addition to and not a replacement for the basic book, Evaluating Training Programs: The Four Levels, third edition. We have added three chapters and taken the forms, examples, and approaches from the basic book and inserted them into the appropriate chapters. For example, Chapter 3, ''Evaluating Level 1: Reaction,'' contains select reaction forms and approaches from the case studies in the basic book. The first chapter suggests how you can decide what to evaluate and at what levels. The answer, of course, is by analyzing the available resources. The second chapter tells you why and how to get managers on board. They can be very helpful in developing curriculum and are needed to provide support and accountability when trainees move from the classroom to the job. Also, you will need their help when you evaluate levels 3 and 4, where you have no authority, only influence. Chapters 36 provide guidelines and practical help for evaluating at each of the four levels. Finally, the last chapter, ''Building a Chain of Evidence,'' explains why it is necessary to evaluate all the levels in sequence and not try to measure results without first evaluating at the first three levels. This is the best way to demonstrate the value of training.

Revue de presse

“Don and Jim’s insights on management buy-in tactics and many practical examples of how to execute comprehensive level three and four evaluations are truly invaluable. As no industry dynamics are exactly the same, I found the flexibility of options/tools/resources around learning evaluations to be credible and comprehensive.”
—Barbara Hewitt, Executive Director, MGM Grand University

“Unless training directly addresses an organization’s need, and unless the training professional can prove this with evidence, the value of the program (or the entire training department) may be missed. What better authors to address this than Don and Jim Kirkpatrick!”
—Allison A. S. Wimms, Senior Training and Development Specialist, Johns Hopkins HealthCare LLC

“Without Kirkpatrick's Four Levels, we would all be flying blind! This new book is another very important addition to our evaluation body of knowledge and will provide very practical solutions to your evaluation problems.”
--Christopher R. Hardy, PhD., Director, Strategic Planning and Customer Relationship Management, Defense Acquisition University

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

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