Can you imagine losing a customer worth $2 million over 60? It happened! According to a story reported by USA Today, a bank teller refused to validate a customer's parking ticket because he failed to execute a ''transaction.'' The next day, the frustrated customer closed his account - a little more than $2,000,000. Management Mess-Ups examines mistakes managers commit daily that stifle productivity, squelch opportunity and generally irritate employees - mistakes not big enough to grab headlines, but significant enough to undermine the efficiency and success of their departments and organizations. By reading about the management mess-ups of others, you can avoid these common stumbling blocks to success and become a manager with a true winning edge.
Mark Eppler (Milford, Ohio) is a professional speaker and seminar leader specializing in leadership and management issues. His clients include P&G, GE, 3M, the IRS, and the E.W. Scripps Company, as well as state and national associations.
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Vendeur : Orion Tech, Kingwood, TX, Etats-Unis
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Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
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Vendeur : Your Online Bookstore, Houston, TX, Etats-Unis
paperback. Etat : Fair. N° de réf. du vendeur 1564142760-4-35489860
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Vendeur : Greenworld Books, Arlington, TX, Etats-Unis
Etat : very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy. N° de réf. du vendeur GWV.1564142760.VG
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Vendeur : BooksRun, Philadelphia, PA, Etats-Unis
Paperback. Etat : Fair. FIRST EDITIION. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way. N° de réf. du vendeur 1564142760-7-1-13
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Vendeur : Once Upon A Time Books, Siloam Springs, AR, Etats-Unis
Paperback. Etat : Acceptable. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. N° de réf. du vendeur mon0000616158
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Vendeur : BooksRun, Philadelphia, PA, Etats-Unis
Paperback. Etat : Very Good. FIRST EDITIION. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. N° de réf. du vendeur 1564142760-8-1
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Vendeur : Better World Books: West, Reno, NV, Etats-Unis
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Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Paperback. Etat : Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. N° de réf. du vendeur G1564142760I3N00
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