Articles liés à 151 Quick Ideas to Deal With Difficult People

151 Quick Ideas to Deal With Difficult People - Couverture souple

Mason-Draffen, Carrie

 
9781564149381: 151 Quick Ideas to Deal With Difficult People
Couverture souple
ISBN 10 : 1564149382 ISBN 13 : 9781564149381
Editeur : Career Press, 2007

Synopsis

If you have ever wished you had the equivalent of a "Nanny 911" to defuse tensions in the office, your wish has come true. 151 Quick Ideas to Deal With Difficult People is the ultimate guide on how to face challenging employees and coworkers.

The extensive topics in this book deal with how to handle characters ranging from Bunglers to Backstabbers to Bullies. Few books on difficult employees, if any, offer such an extensive assortment of the characters you're likely to encounter at work and how best to deal with them. When faced with difficult employees, too often managers and coworkers lack the skills for handling the stressful encounters, so they throw up their hands in complete exasperation. Well, all that ends with this book. You'll learn how to:

  • Keep problem employees from setting the tone in the office.
  • Take steps to turn troublemakers into team players.
  • Keep them from demoralizing or scaring away other employees.
  • Know when to cut your losses.
  • Avoid hiring troublemakers in the first place.
  • Confront bullies, harassers, and ageists.
  • Keep a backstabber from sabotaging your career.
  • Keep an aggressive colleague from commandeering your meeting.
  • Deal with colleagues who infringe on your time.

    Because the information in this book is so concise and practical, you'll refer to it again and again. Whether you are a manager or a coworker of difficult employees, the advice will give you the tools to better supervise problem workers or the confidence to stand up to them. You will no longer live in fear of an aggressive employee ruining your day.

    • Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

    À propos de l'auteur

    Carrie Mason-Draffen writes from a wealth of experience. For 10 years she has written an acclaimed workplace column for Newsday, a New York daily 
newspaper. 151 Quick Ideas to Deal With Difficult People draws on the insights she has gained from answering questions from hundreds of 
managers and employees. For additional information, the author interviewed outstanding experts in the legal and human-resource professions. 
Mason-Draffen lives on Long Island, New York, with her husband and three teenagers.

    Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

    Éditeur
    Career Press
    Date d'édition
    2007
    Langue
    anglais
    ISBN 10 
    1564149382
    ISBN 13 
    9781564149381
    Reliure
    Broché
    Nombre de pages
    192
    Coordonnées du fabricant
    non disponible
    Personne responsable
    GS1 Slovakia
    https://www.gs1sk.org

    Nantersk� 23
    Žilina
    010 08
    Slovaquie