Synopsis
Customers and customer service. Both go hand-in-hand, and both are essential to the success of your business. In today's competitive marketplace, if you don't provide good service you won't attract customers. And without customers, you don't have a business. Good Service is Good Business is a clear, simple, common-sense approach to making your company a service leader. Published originally in Australia, this new international edition is filled with simple-to-implement ideas that you can put into practice right away to boost your profits and your reputation.
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Good Service Is Good Business: 7 Simple Strategies For Success
Edité par
Pearson Higher Education, 2001
ISBN 10 : 1740092503
ISBN 13 : 9781740092500
Ancien ou d'occasion
Couverture souple
Vendeur : Hawking Books, Edgewood, TX, Etats-Unis
Évaluation du vendeur 4 sur 5 étoiles
Etat : Good. Meets or exceeds the good condition guidelines. Nice copy. Gift inscription by author inside cover. Five star seller - Buy with confidence! N° de réf. du vendeur X1740092503X3
Acheter D'occasion
EUR 6,05
Livraison gratuite
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 1 disponible(s)
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Good Service Good Business by Catherine Devrye
Edité par
by Pearson Higher Education, 1994
ISBN 10 : 1740092503
ISBN 13 : 9781740092500
Ancien ou d'occasion
Book, Paperback
Vendeur : Oak Books, Ouyen, VIC, Australie
Évaluation du vendeur 5 sur 5 étoiles
Book, Paperback. Etat : Used. Good Service Good Business. These are USED books. Please only purchase if you are happy with that. Images & Editions We use stock images and database descriptions based on the ISBN. The image shown may NOT be the actual book cover you will receive. Covers, editions, printings, and publishers may differ. If you need a specific cover, edition, or printing, please contact us before purchasing. What ?Used? Means Because these books are pre-owned: Colouring books may be coloured in Textbooks may have answers filled in, highlighting, notes, or underlining Workbooks may have writing inside Access codes, download codes, CDs, DVDs, or online content are usually missing or already used Books that originally came with toys, inserts, maps, cards, or bonus items will usually NOT include them Pages may be folded, marked, or show normal signs of use If you are buying a book for anything other than reading (e.g. colouring, study use, collecting, gifts, specific covers, bonus items, or digital access), used books may not be suitable. Condition All books are listed as Used ? Good Books are clean and readable but not new Some books may have: Writing, highlighting, or markings Folded pages or minor wear A small warehouse or inventory sticker on the spine Original retailer stickers (we do not remove them) Our Process We purchase books by the pallet and scan thousands at a time. For this reason, we cannot photograph or individually inspect every book. Acknowledgement By purchasing, you acknowledge that: You understand the book is used You accept the condition and limitations described above Stock images and descriptions may not exactly match the item received Thank you for supporting Oak Books and helping give books a second life. N° de réf. du vendeur FL294_KD4
Acheter D'occasion
EUR 15,70
Expédition à EUR 45,19
Expédition depuis Australie vers Etats-Unis
Expédition depuis Australie vers Etats-Unis
Quantité disponible : 1 disponible(s)