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Synopsis
Revised for the second time, this guide aims to help professionals become self-sufficient in answering enquiries. It takes them step-by-step through all the stages, from finding out what the enquirer really wants, through deciding what sources to use and how much information to select, to providing an answer. This edition takes account of the many recent developments in the use of the Internet as a viable reference tool. It offers practical advice on: techniques for getting started; efficient search strategies; how much information to select; how to meet deadlines; how to choose between printed and electronic sources; and strategies to adopt if the answer is nowhere to be found. It is designed as a "one-stop" manual of techniques which are equally effective in large or small libraries or information units. Throughout the emphasis is on techniques rather than sources, but a list of 25 multi-purpose reference sources is included, complete with publisher Web sites.
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Success at the Enquiry Desk: Successful Enquiry Answering Every Time (Successful LIS Professional)
Edité par
Library Association Publishing, 1998
ISBN 10 : 1856043096
ISBN 13 : 9781856043090
Ancien ou d'occasion
Paperback
Vendeur : Cocksparrow Books, Salisbury, WILTS, Royaume-Uni
Évaluation du vendeur 4 sur 5 étoiles
Paperback. Etat : VG++/VG+/ND. y Second Edition, 1st. Imp. SOFTBACK SHIPPED FROM THE UK.* Edition: 2nd. Revised.* Impression: 1st.* Date of Publication: 1998* Publisher: * Binding and cover condition: Text-illustrated stiff card covers on red & dark blue background. Front & spine faded. No bumps or rubs. Very slight shelf wear to edges & corners. No creases to spine or hinge. Covered in clear plastic film. VG+* Contents condition: PRIVATE COPY NOT EX-LIBRARY. Small owners inscription to title page. Clean, crisp, tight & bright. No annotations or marks to text, minimal reading wear. No tanning. VG++* Illustrations: None.* Pages: 71 pp. text. xiii pp, bibliography & index at rear.* Product Description:- An essential desk-book aiming to help the information professional to become self-sufficient in answering enquiries. Step by step, it guides the reader through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer, including:- Techniques for getting started; Tips for efficient search strategies; How much information to select; How to meet deadlines every time; How to choose between printed and electronic sources; What to do when the answer is nowhere to be found. Revised for the second time to take account of the many developments in the use of the Internet as a viable reference tool, it is an essential purchase for all libraries and information units.* This is a NEAR FINE copy of the revised edition with minimal shelf wear & ageing reducing it to VG+* 1998-06-22. n. N° de réf. du vendeur 4616
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