Introduction to Customer Service and Call Center Practice (5th Edition) (Customer World Management - Operations - Skills Benchmark Series)(Chinese Edition) - Couverture souple

ZHAO XI , HUANG JIN HONG , LI BAI HUI , ZHANG XIN NAN

 
9787302620587: Introduction to Customer Service and Call Center Practice (5th Edition) (Customer World Management - Operations - Skills Benchmark Series)(Chinese Edition)
Couverture souple
ISBN 10 : 730262058X ISBN 13 : 9787302620587
Editeur : Tsinghua University Press, 2023

Synopsis

Language:Chinese.paperback.Pub Date:2023-03.publisher:Tsinghua University Press.description:Paperback. Pub Date: 2023-03 Pages: 400 Publisher: Tsinghua University Press Introduction to Customer Service and Call Center Practice (5th Edition) interprets customer care and management under the tide of digitalization from the perspective of digi

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Éditeur
Tsinghua University Press
Date d'édition
2023
ISBN 10 
730262058X
ISBN 13 
9787302620587
Reliure
Paperback
Coordonnées du fabricant
non disponible
Personne responsable
non disponible