Blueprint for the Contact Center of the Future

Langue : anglais

Edité par Erin Wilson, 2023

0996237313 / 9780996237314

Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

Vendeur avec une évaluation de 5 étoiles

Vendeur AbeBooks depuis 20 décembre 2007

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Etat: Occasion - Assez bon

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Expédition nationale : Etats-Unis

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A propos de cet article

As businesses move more operations to the cloud, IT leaders are expected to be the cloud contact center experts for their organizations. Selecting an enterprise-grade solution for your business needs, while straightforward, isn't a trivial task. In Blueprint for the Contact Center of the Future, Erin Wilson uses the concept of building your dream home as a metaphor to share a step-by-step approach to the selection process. From choosing a location to hiring a decorator - and everything in between - Wilson makes sure you won't miss a beat. This book provides strategic yet practical advice for anyone looking to improve their contact center. Building on a foundation of facts and furnishing stories of successful business leaders, Wilson keeps an otherwise dry topic light and readable. Anyone seeking a better understanding of the contact center or how best to weather the changes of industry and customer expectations will benefit from spending time with this guide for relevancy, resources, and results. …

N° de réf. du vendeur 00089350304

Titre
Blueprint for the Contact Center of the Future
Auteur
Erin Wilson
Éditeur
Erin Wilson
Année de publication
2023
État de l'article
Very Good
Reliure
Paperback
Langue
anglais
ISBN à 10 chiffres
0996237313
ISBN à 13 chiffres
9780996237314
Illustrateur
Waidhofer, Arthur

World of Books (was SecondSale)

Montgomery, IL, Etats-Unis

Vendeur avec une évaluation de 5 étoiles

Vendeur AbeBooks depuis 20 décembre 2007

Frais d'expédition à l'intérieur de ce pays : Etats-Unis

Article4 à 12 jours ouvrés3 à 6 jours ouvrés
Premier articleEUR 0,00EUR 9,75
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Founded in 2002, World of Books is a leading online destination for buying and selling both preloved and new books, committed to making sustainable reading accessible to all. With a mission to help people read more and waste less, World of Books offers a huge range of affordable, high-quality books — giving both new and preloved titles a second life. The company also operates World of Books – Sell Your Books, an easy-to-use platform that allows customers to trade in unwanted books for cash, helping to keep books in circulation while promoting sustainability. As a Certified B Corp, World of Books is driven by a vision to become the world’s largest and most sustainable dedicated online bookstore. The company measures its success through the positive environmental impact it creates, the value it provides to customers, and its ability to operate profitably while supporting its sustainable mission …

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SBYB, Inc.

900 Knell Rd
Montgomery, IL Etats-Unis 60538