Check-in Check-Out: Managing Hotel Operations (9th Edition)

Vallen, Jerome J.,Vallen, Gary K.

ISBN 10: 0132706717 / ISBN 13: 9780132706711

Edité par Pearson, 2012

A propos de cet article

Rough shape. Contains water or spine damage. May contain highlighting/underlining/notes/etc. May have used stickers on cover. Still a usable copy. Access codes and supplements are not guaranteed to be included with used books. Ships same or next day. Expedited shipping: 3-5 business days, Standard shipping: 4-14 business days.

N° de réf. du vendeur mon0000123382

Détails bibliographiques

• Titre: Check-in Check-Out: Managing Hotel Operations (9th Edition)
• Éditeur: Pearson
• Date de parution: 2012
• Langue: anglais
• ISBN à 10 chiffres: 0132706717
• ISBN à 13 chiffres: 9780132706711
• Reliure: Hardcover
• État de l'article: Acceptable

A propos de ce titre

Synopsis

Now in its Ninth Edition, Check-in Check-Out remains the leading guide to managing profitable hotel operations. Extensively revised to reflect the industry’s rapid change, it presents rich detail about best practices and future directions, while offering the widest coverage of any book in the field. Students gain an intuitive understanding based on the flow of the guest’s experience: through reservation, arrival, registration, service purchasing, departure, billing, and recordkeeping. The entire rooms division is covered thoroughly, and linked to other hospitality functions, related industries, and the broader economy. Extensive new coverage includes: increased internationalization; green operations; new financing sources; boutique and urban collections; new reservations strategies; and much more. This edition has been streamlined to help students learn more in less time, and contains 150+ exhibits to promote visual learning.