Enable Better Service: A Customer Service Contact Center Story of Breaking Away from the Norm Through Creativity, Technology and Innovation.

Langue : anglais

Edité par Independently Published, 2019

1798035812 / 9781798035818

Vendeur : World of Books Inc, Montgomery, IL, Etats-UnisWorld of Books Inc

Vendeur avec une évaluation de 4 étoiles

Vendeur AbeBooks depuis 23 mars 2026

Livre broché

Etat: Occasion - Assez bon

EUR 5,06

 Frais de port gratuits 
Expédition nationale : Etats-Unis

Quantité disponible : 3 disponibles

Ajouter au panier
Retours gratuits sous 30 jours

A propos de cet article

Not everyone looks forward to calling a contact center. Most people don't pick up the phone and smile from ear to ear in anticipation for that press 1 for. and average wait time is 2 minutes. Contact Centers are complex and often an afterthought for many companies. This is especially apparent for companies that grow quickly and are in the most need of an efficient way to answer customer's questions. This book will lay out the steps to combat this misconception and turn your contact center into a well-oiled machine that can also save on the bottom line.In Enable Better Service, Aarde Cosseboom, shows you how to transform your customer service team into a high performing function of your thriving business. Together we can develop the future of contact centers by leveraging people, process, and product methodologies. Changing mediocre experiences into extraordinary ones and developing long lasting raving fans. In this book you will find technology strategies, how to select and engage with partners, and how to recruit and maintain high level talent on your team.…

N° de réf. du vendeur CIN1798035812VG

Titre
Enable Better Service: A Customer Service Contact Center Story of Breaking Away from the Norm Through Creativity, Technology and Innovation.
Auteur
Aarde Cosseboom
Éditeur
Independently Published
Année de publication
2019
État de l'article
Very Good
Reliure
Paperback
Langue
anglais
ISBN à 10 chiffres
1798035812
ISBN à 13 chiffres
9781798035818

World of Books Inc

Montgomery, IL, Etats-Unis

Vendeur avec une évaluation de 4 étoiles

Vendeur AbeBooks depuis 23 mars 2026

Frais d'expédition à l'intérieur de ce pays : Etats-Unis

Article4 à 12 jours ouvrés3 à 6 jours ouvrés
Premier articleEUR 0,00EUR 9,78
Les délais de livraison sont fixés par les vendeurs et varient en fonction du transporteur et du lieu. Les commandes transitant par les douanes peuvent être retardées et les acheteurs sont responsables de tous les droits ou frais associés. Les vendeurs peuvent vous contacter au sujet de frais supplémentaires afin de couvrir toute augmentation des coûts d'expédition de vos articles.

Modes de paiement

  • Visa
  • Mastercard
  • American Express
  • Carte Bleue
  • Apple Pay
  • Google Pay

Description de la boutique

Founded in 2002, World of Books is a leading online destination for buying and selling both preloved and new books, committed to making sustainable reading accessible to all. With a mission to help people read more and waste less, World of Books offers a huge range of affordable, high-quality books — giving both new and preloved titles a second life. The company also operates World of Books – Sell Your Books, an easy-to-use platform that allows customers to trade in unwanted books for cash, helping to keep books in circulation while promoting sustainability. As a Certified B Corp, World of Books is driven by a vision to become the world’s largest and most sustainable dedicated online bookstore. The company measures its success through the positive environmental impact it creates, the value it provides to customers, and its ability to operate profitably while supporting its sustainable mission …

Spécialité

Second Hand - All Genre

Profil professionnel du vendeur

SBYB, Inc.

900 Knell Road
Montgomery, IL Etats-Unis 60538