Management: Meeting and Exceeding Customer Expectations (with InfoTrac)

Allen, Gemmy S.,Attner, Raymond F.,Plunkett, Warren R.

ISBN 10: 0324259131 / ISBN 13: 9780324259131

Edité par Cengage Learning, 2004

A propos de cet article

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Détails bibliographiques

• Titre: Management: Meeting and Exceeding Customer Expectations (with InfoTrac)
• Éditeur: Cengage Learning
• Date de parution: 2004
• Langue: anglais
• ISBN à 10 chiffres: 0324259131
• ISBN à 13 chiffres: 9780324259131
• Reliure: Hardcover
• État de l'article: Good

A propos de ce titre

Synopsis

A comprehensive survey of the principles and practices of management as they are currently being applied in the United States and around the world. Two continuing themes throughout are the continuous effort to meet or exceed customers' needs and that organisations and their people have to be guided by effective leadership.