This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In poor condition, suitable as a reading copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,850grams, ISBN:9781574442663.

N� de r�f. du vendeur 8720894

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D�tails bibliographiques

Titre

Total Quality Management: Text, Cases, and Readings

�diteur

St. Lucie Press

Date de parution

1999

Langue

anglais

ISBN � 10 chiffres

157444266X

ISBN � 13 chiffres

9781574442663

Reliure

Couverture souple

�dition

3�me �dition

�tat de l'article

Poor

Catalogues du vendeur

Business

A propos de ce titre

Synopsis

Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. The third edition includes: a new chapter on the Theory of Constraints, expanded treatment of Process Management, eleven new readings, ten new cases, chapter examples of TQM at 12 Baldrige-winning organizations, and end-of-chapter recommendations for further reading. The definitive resource for developing and applying TQM, the book integrates academic principles with real-world practice.

� propos de l?auteur

Joel E. Ross

Les informations fournies dans la section � A propos du livre � peuvent faire r�f�rence � une autre �dition de ce titre.

Description de la librairie

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