12: the Elements of Great Managing

Harter, James K, Gallup

ISBN 10: 159562998X / ISBN 13: 9781595629982

Edité par Gallup Press, 2006

A propos de cet article

Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.

N° de réf. du vendeur GRP84152610

Détails bibliographiques

• Titre: 12: the Elements of Great Managing
• Éditeur: Gallup Press
• Date de parution: 2006
• Langue: anglais
• ISBN à 10 chiffres: 159562998X
• ISBN à 13 chiffres: 9781595629982
• Reliure: Couverture rigide
• Édition: 1st Edition.
• État de l'article: Very Good
• Poids: 1,16 livre

A propos de ce titre

Synopsis

Based on the largest worldwide study of employee engagement and more than a decade of research, Gallup explains the 12 elements essential to motivating employees and features the inspiring stories of 12 managers who succeeded in these dimensions.

More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the elements most important in sustaining workplace excellence. These elements were revealed in the international bestseller First, Break All the Rules.

12: The Elements of Great Managing is that book’s long-awaited sequel. It follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world.

Gallup’s study now includes 10 million employee and manager interviews spanning 114 countries and conducted in 41 languages. In 12, Gallup weaves its latest insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology and economics.

Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement.

À propos de l?auteur

Gallup is a global analytics and advice firm that helps leaders and organizations solve their most pressing problems.