It's a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience.

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D�tails bibliographiques

Titre

Zapp! Empowerment in Health Care: How to Improve Patient Care, Increase Employee Job Satisfaction, and Lower Health Care Costs

�diteur

Ballantine Books (edition First Edition)

Date de parution

1993

Langue

anglais

ISBN � 10 chiffres

0449908852

ISBN � 13 chiffres

9780449908853

Reliure

Paperback

�dition

First Edition.

�tat de l'article

Good

Catalogues du vendeur

A propos de ce titre

Synopsis

Book by Byham William Cox Jeff Materna Sharyn HarperShomo

Pr�sentation de l'�diteur

"Couldn't have come at a better time! The message is definitely on target. People who work with staff and volunteers in any profession would gain from reading, re-reading, and practicing the concepts in this book."
John Paul
Vice President, American Heart Association
William C. Byham's book, ZAPP! THE LIGHTNING OF EMPOWERMENT took the business world by storm. Now ZAPP! EMPOWERMENT IN HEALTH CARE is packed with step-by-step, hands-on information to help health-care providers revitalize medicine and help control costs by taking control of their jobs, improving existing processes, sharing decision-making, and more, as well as zeroing in on the special needs, rights, and responsibilities of patients.

Les informations fournies dans la section � A propos du livre � peuvent faire r�f�rence � une autre �dition de ce titre.

Description de la librairie

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