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Paperback. Etat : Good.

Hardback. Etat : Good. Edith Baer's playful, yet thought provoking rhyming poem, coupled with Kyra Teis' colorful illustrations, captures the significance of words in everyday life. Although the couplets are lucid and easy to memorize, the underlying meaning conveys the role of language in building a human community, which connects, informs and nurtures through dialogue.…

Paperback. Etat : Good. This is the kind of book that you don't read once; you read it forever.-Jay Baer, president of Convince and Convert and author of>Hug Your Haters: How to Embrace Complaints and Keep Your Customers Social media has changed customer service forever. It has shifted power from brands to consumers, requiring a different way of thinking about customer engagement. Dan Gingiss has interviewed dozens of business leaders on his podcast, Focus on Customer Service. From those conversations and his own real-world experience at multiple Fortune 300 companies, Gingiss has developed a series of best practices called 8 Steps to Winning at Social Customer Care. Learn how to: navigate social media's growing role in the overall customer experience develop your own Social Customer Care Philosophy decide which technology provider fits with your company recruit and train a stellar team of social customer service agents establish a scalable process, including crisis management and proactive customer service integrate Social Customer Care with the rest of your business Gingiss gives you an invaluable glimpse at how top brands are winning at customer service in social media, and provides the tools for you to do the same at your company.…

Paperback. Etat : Good.

Paperback. Etat : Good. Lexi's boyfriend Todd has everything going for him--he's athletic, handsome, smart and very personable. Then comes a serious injury during a football game . . . and suddenly he is paralyzed, and may never walk again. Todd feels like he's lost everything, but through Lexi's encouragement and his own faith he discovers the real value of living.…

Paperback. Etat : Very Good.

Paperback. Etat : Very Good. Lexi investigates the strange behaviour of the new mechanic at her friend Todd's brother's garage, a good worker who objects to studying technical manuals.

Paperback. Etat : Fair. Baer, Mary Alice (illustrateur).

Paperback. Etat : Good. Baer, Mary Alice (illustrateur).

Hardback. Etat : Very Good. It's Open Mic Night at the Story Zoo and the dogs are up to tell their tales in this hilarious graphic novel for young readers. At the Story Zoo, you get to tell any story you want in front of the live audience, as long as it's about you. And tonight is dog night. So sit back, relax, and let these dogs tell their tales. We've got some hilarious but quite touching stories from dogs of all kinds, including a bulldog who doesn't wanted to be judged by his looks; a bloodhound who loses her power of scent and turns to a dog called Surelick Holmes for help; an energetic poodle who saves the day with her yapping; and a stray who takes fetching to a whole new level. These stories will make you laugh, make you cry and maybe even make you howl at the moon. Whether you're looking for smart, funny, sweet, sharp, silly or just plain fuzzy, The Story Zoo is going to be your new favorite haunt. Nerino, Vicki (illustrateur).…

Hardback. Etat : Good. It's Open Mic Night at the Story Zoo and the dogs are up to tell their tales in this hilarious graphic novel for young readers. At the Story Zoo, you get to tell any story you want in front of the live audience, as long as it's about you. And tonight is dog night. So sit back, relax, and let these dogs tell their tales. We've got some hilarious but quite touching stories from dogs of all kinds, including a bulldog who doesn't wanted to be judged by his looks; a bloodhound who loses her power of scent and turns to a dog called Surelick Holmes for help; an energetic poodle who saves the day with her yapping; and a stray who takes fetching to a whole new level. These stories will make you laugh, make you cry and maybe even make you howl at the moon. Whether you're looking for smart, funny, sweet, sharp, silly or just plain fuzzy, The Story Zoo is going to be your new favorite haunt. Nerino, Vicki (illustrateur). …

Paperback. Etat : Good.

Paperback. Etat : Fair. Lexi investigates the strange behaviour of the new mechanic at her friend Todd's brother's garage, a good worker who objects to studying technical manuals.

Paperback. Etat : Very Good.

Hardback. Etat : Very Good. A gang of mythical creatures is roaming around a magical land having a great time, until Bigfoot gets his foot stuck in a tree trunk and Unicorn gets her horn impaled on a table and Robot's saw-arm gets rusted into position. But have no fear! Dad is there to fix things - even when a Sneaky Flying Alligator Pirate steals the Fairy Queen Ballerina Doctor's wand. A hilarious story about imagination, play and the best parts about being a dad. Perry, Gina (illustrateur). …

Paperback. Etat : Good. As they gather material on how handicapped people are treated for the student-run television news show at their high school, Sarah's friends gain insight into the difficulties she faces being confined to a wheelchair.

Paperback. Etat : Good.

Paperback. Etat : Very Good. This is the kind of book that you don't read once; you read it forever.-Jay Baer, president of Convince and Convert and author of>Hug Your Haters: How to Embrace Complaints and Keep Your Customers Social media has changed customer service forever. It has shifted power from brands to consumers, requiring a different way of thinking about customer engagement. Dan Gingiss has interviewed dozens of business leaders on his podcast, Focus on Customer Service. From those conversations and his own real-world experience at multiple Fortune 300 companies, Gingiss has developed a series of best practices called 8 Steps to Winning at Social Customer Care. Learn how to: navigate social media's growing role in the overall customer experience develop your own Social Customer Care Philosophy decide which technology provider fits with your company recruit and train a stellar team of social customer service agents establish a scalable process, including crisis management and proactive customer service integrate Social Customer Care with the rest of your business Gingiss gives you an invaluable glimpse at how top brands are winning at customer service in social media, and provides the tools for you to do the same at your company.…

Paperback. Etat : Good. Enthusiastic children around the world are on their way to school. But how do they get there? The answers are as varied as the landscapes, which range from Egypt's sandy desert to Switzerland's snowy peaks. Jaunty rhymes -- in Venice, "Bianca, Beppo, Benedetto, ride aboard the vaporetto" -- and exuberant watercolors celebrate the individuality of each locale, and there are plenty of humorous details to please eagle-eyed readers as they join their fellow students to travel by ferry, trolley car, helicopter, and more. A world map is included at the end, along with a summary listing where all the children in the story live. Sure to awaken student curiosity about the world, This Is the Way We Go to School combines themes of transportation, school, culture, and childhood into a not-to-be-missed multicultural extravaganza. Björkman, Steve (illustrateur).…

Paperback. Etat : Very Good. Enthusiastic children around the world are on their way to school. But how do they get there? The answers are as varied as the landscapes, which range from Egypt's sandy desert to Switzerland's snowy peaks. Jaunty rhymes -- in Venice, "Bianca, Beppo, Benedetto, ride aboard the vaporetto" -- and exuberant watercolors celebrate the individuality of each locale, and there are plenty of humorous details to please eagle-eyed readers as they join their fellow students to travel by ferry, trolley car, helicopter, and more. A world map is included at the end, along with a summary listing where all the children in the story live. Sure to awaken student curiosity about the world, This Is the Way We Go to School combines themes of transportation, school, culture, and childhood into a not-to-be-missed multicultural extravaganza. Björkman, Steve (illustrateur).…

Paperback. Etat : Fair. Enthusiastic children around the world are on their way to school. But how do they get there? The answers are as varied as the landscapes, which range from Egypt's sandy desert to Switzerland's snowy peaks. Jaunty rhymes -- in Venice, "Bianca, Beppo, Benedetto, ride aboard the vaporetto" -- and exuberant watercolors celebrate the individuality of each locale, and there are plenty of humorous details to please eagle-eyed readers as they join their fellow students to travel by ferry, trolley car, helicopter, and more. A world map is included at the end, along with a summary listing where all the children in the story live. Sure to awaken student curiosity about the world, This Is the Way We Go to School combines themes of transportation, school, culture, and childhood into a not-to-be-missed multicultural extravaganza. Björkman, Steve (illustrateur).…

Paperback. Etat : Very Good. Björkman, Steve (illustrateur).

Paperback. Etat : Good. Björkman, Steve (illustrateur).

Paperback. Etat : Very Good. Björkman, Steve (illustrateur).

Paperback. Etat : Very Good. Björkman, Steve (illustrateur).

Paperback. Etat : Fair. Björkman, Steve (illustrateur).

Paperback. Etat : Very Good. An Instant New York Times Bestseller The author of the #1 New York Times bestseller What Kind of Woman returns with a collection of feminist erasure poems created from notes she received from followers, supporters and detractors--an artform that reclaims the vitriol from online trolls and inspires readers to transform what is ugly or painful in their own lives into something beautiful.  "I'm sure you could benefit from jumping on a treadmill" "Women WANT a male leader . . . It's honest to god the basic human playbook" These are some of the thousands of messages that Kate Baer has received online. Like countless other writers--particularly women--with profiles on the internet, as Kate's online presence grew, so did the darker messages crowding her inbox. These missives from strangers have ranged from "advice" and opinions to outright harassment.  At first, these messages resulted in an immediate delete and block. Until, on a whim, Kate decided to transform the cruelty into art, using it to create fresh and intriguing poems. These pieces, along with ones made from notes of gratitude and love, as well as from the words of public figures, have become some of her most beloved work.   I Hope This Finds You Well is drawn from those works: a book of social media poetry birthed in the darkness of the internet that offers light and hope. By cleverly building on the harsh negativity and hate women often receive from online harassment--and combining it with heartwarming messages of support, gratitude, and connection, Kate Baer offers us a lesson in empowerment, showing how we too can turn bitterness into beauty.  This collection offers a powerful masterclass in creative resilience: Found Poetry: Discover how Kate Baer transforms cruel online comments, heartfelt fan mail, and even junk mail into stunning and unexpected poems. Reclaiming the Narrative: See firsthand how an artist takes the ugly, harassing words meant to silence women and turns them into a source of light and hope. Modern Poetry: A perfect next read for anyone who loves the empowering and accessible work of poets like Rupi Kaur and Amanda Lovelace. A Lesson in Empowerment: More than just a poetry collection, this book is an inspiring guide to finding beauty in bitterness and strength in the face of negativity.…

Paperback. Etat : Fair. An Instant New York Times Bestseller The author of the #1 New York Times bestseller What Kind of Woman returns with a collection of feminist erasure poems created from notes she received from followers, supporters and detractors--an artform that reclaims the vitriol from online trolls and inspires readers to transform what is ugly or painful in their own lives into something beautiful.  "I'm sure you could benefit from jumping on a treadmill" "Women WANT a male leader . . . It's honest to god the basic human playbook" These are some of the thousands of messages that Kate Baer has received online. Like countless other writers--particularly women--with profiles on the internet, as Kate's online presence grew, so did the darker messages crowding her inbox. These missives from strangers have ranged from "advice" and opinions to outright harassment.  At first, these messages resulted in an immediate delete and block. Until, on a whim, Kate decided to transform the cruelty into art, using it to create fresh and intriguing poems. These pieces, along with ones made from notes of gratitude and love, as well as from the words of public figures, have become some of her most beloved work.   I Hope This Finds You Well is drawn from those works: a book of social media poetry birthed in the darkness of the internet that offers light and hope. By cleverly building on the harsh negativity and hate women often receive from online harassment--and combining it with heartwarming messages of support, gratitude, and connection, Kate Baer offers us a lesson in empowerment, showing how we too can turn bitterness into beauty.  This collection offers a powerful masterclass in creative resilience: Found Poetry: Discover how Kate Baer transforms cruel online comments, heartfelt fan mail, and even junk mail into stunning and unexpected poems. Reclaiming the Narrative: See firsthand how an artist takes the ugly, harassing words meant to silence women and turns them into a source of light and hope. Modern Poetry: A perfect next read for anyone who loves the empowering and accessible work of poets like Rupi Kaur and Amanda Lovelace. A Lesson in Empowerment: More than just a poetry collection, this book is an inspiring guide to finding beauty in bitterness and strength in the face of negativity.…

Paperback. Etat : Good. An Instant New York Times Bestseller The author of the #1 New York Times bestseller What Kind of Woman returns with a collection of feminist erasure poems created from notes she received from followers, supporters and detractors--an artform that reclaims the vitriol from online trolls and inspires readers to transform what is ugly or painful in their own lives into something beautiful.  "I'm sure you could benefit from jumping on a treadmill" "Women WANT a male leader . . . It's honest to god the basic human playbook" These are some of the thousands of messages that Kate Baer has received online. Like countless other writers--particularly women--with profiles on the internet, as Kate's online presence grew, so did the darker messages crowding her inbox. These missives from strangers have ranged from "advice" and opinions to outright harassment.  At first, these messages resulted in an immediate delete and block. Until, on a whim, Kate decided to transform the cruelty into art, using it to create fresh and intriguing poems. These pieces, along with ones made from notes of gratitude and love, as well as from the words of public figures, have become some of her most beloved work.   I Hope This Finds You Well is drawn from those works: a book of social media poetry birthed in the darkness of the internet that offers light and hope. By cleverly building on the harsh negativity and hate women often receive from online harassment--and combining it with heartwarming messages of support, gratitude, and connection, Kate Baer offers us a lesson in empowerment, showing how we too can turn bitterness into beauty.  This collection offers a powerful masterclass in creative resilience: Found Poetry: Discover how Kate Baer transforms cruel online comments, heartfelt fan mail, and even junk mail into stunning and unexpected poems. Reclaiming the Narrative: See firsthand how an artist takes the ugly, harassing words meant to silence women and turns them into a source of light and hope. Modern Poetry: A perfect next read for anyone who loves the empowering and accessible work of poets like Rupi Kaur and Amanda Lovelace. A Lesson in Empowerment: More than just a poetry collection, this book is an inspiring guide to finding beauty in bitterness and strength in the face of negativity.…

paperback. Etat : As New.