Betsy (Plus de 49 000 résultats)

Paperback. Etat : Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Etat : Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Hardback. Etat : Very Good. Develop standard-setting customer service Based on the best-selling book Fabled Service by Betsy Sanders This program will help you develop exceptional customer service that puts your organization above your competition. Inspiring Fabled Service helps you assess your needs and select activities to improve weak areas in your current customer service. Teach others vital customer service skills, such as how to: * Positively represent the organization * Satisfy customers so they will buy the product or service * Encourage customers to return * Understand what motivates people and initiates action * Solve problems immediately and effectively. and more Simply written, this program includes all necessary materials to create results-oriented, customized customer service training. A Trainer's Guide includes specific direction for administering the Customer Service Survey, which assesses individual strengths and weaknesses in three learning areas: understanding him or herself and others; planning for results; and product/service knowledge. The Guide also includes 12 prepared activities that correspond with the three learning areas. Using results from the survey, you choose activities that will help your group improve in its weaker areas. Each activity specifies goals, materials needed, time required, physical setting, and process (including questions to help you review what was learned and help people understand what can be applied to every day situations). You will need to order a Participant Workbook for each person involved in the training. The Workbook includes a copy of the survey and participant materials for each activity. Create great service that gets customers talking.…

Etat : Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Etat : Good. Share the rhythm and cadence of poetry and the joy of poetic language with the children in your class. The topics of the 42 poems were selected to reflect a child's world. This book provides a delightful poem for every week of the year while at the same time introducing, teaching, or reviewing all 26 letters of the alphabet. The poems are relevant, lively, touching and fun. Suggestions are given to highlight the particular initial consonant or vowel for each poem, as well as ideas for making the poems personal and interactive. Each poem is provided in two ways: a student copy of the poem which makes a great home connection and easy-to-create poetry strips which will fit into a Desktop Pocket Chart, perfect for individual or small group work. …

Etat : Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Etat : Good. In this delightful follow-up to My Brother, Ant, Anthony comes face to face with a growling bear, pretends to be a dog, and hears a giant tapping on the window. These enchanting stories capture the relationship between Ant and his brother with warmth and humor. Simont, Marc (illustrateur).…

Paperback. Etat : Good.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Betsy Lewin (illustrateur).

Etat : Very Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Etat : Good. The New Age and New Thought movements have flatlined. Stunning scientific insights and uplifting spiritual information found in early break-through books and films have devolved into a smorgasbord of feel good social media memes and lookalike spiritual programs guaranteed to deliver overnight abundance, soulmates and enlightenment in easy 5-step workshops.All You Need Is Love is a much-needed antidote, breathing substance back into hackneyed topics, from desirelessness to the wisdom of seeking enlightenment, from the existence of the soul to the wisdom of posting yet one more fluffy spiritual meme on Facebook.Join us as 19 authors tell the tales of how they learned to go beyond pat sayings and shallow interpretations of spiritual beliefs as they struggled to find their way to greater and more meaningful lives.…

Etat : Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Betsy Schairer (illustrateur).

Paperback. Etat : Good.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Etat : Good.

Hardback. Etat : Good. Third-grader Cody Michaels -- the lovable protagonist in Hey, New Kid , Virtual Cody, and Cody's Secret Admirer -- is back The talent show is next Friday and Cody has only one problem -- he doesn't have an act. He looks to his parents for inspiration, but the family talents are too difficult (juggling), too embarrassing (yodeling), or too bizarre (clog dancing). Ultimately Cody decides to put his artistic ability to good use -- he draws posters introducing each of the acts in the talent show. Thompson, Ellen (illustrateur).…

Paperback. Etat : Good. Geary, Robert (illustrateur).