Burley (Plus de 6 100 résultats)

Paperback. Etat : Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Etat : Good. Every four seconds an unsuspecting consumer is duped by a cable company, cell phone provider, auto repair shop, or one of the numerous other businesses we use on a daily basis. As customer service departments have become automated wastelands, our ability to get satisfaction within the conventional complaint system has eroded. In UNSCREWED, consumer advocate Ron Burley offers a quick and easy five-step plan to getting what we paid for. This powerful and informative guide makes clear who to talk to, what to say, and when to walk away. It also explainsWhy companies don't treat you fairly, and what you can do about itHow to avoid the voicemail trapHow to get customer service representatives to pay attention to youHow to keep from getting screwed in the first placeUNSCREWED features sixteen true stories about average folks who got real results, and shares a variety of creative techniques that are both legal and successful. You don't have to be pushy, loud, or aggressive to get what you deserve--you just have to read this book.Reviews If we are sufficiently angered and motivated, now we will know what we ought to do.--Miami Herald A terrific resource. . . I was so impressed by the simplicity of the techniques that I almost yearned to have a consumer conflict.--Better Investing Burley's] basic strategy of thinking like the company to get your problem fixed is ingenious. If consumers approached disputes in his way, the caveat 'buyer beware' would surely be flipped on its head.--USA Today See the full USA Today review Watch the CNN Interview.…

Paperback. Etat : Good. Mouse wouldn't be your first choice to stop the apocalypse. He wouldn't even be his own.Primarily non-verbal, his file says, anxiety and communication difficulty, nevertheless considerably bright.The world's too loud for Mouse, all his dials are set to eleven, and just talking--let alone making friends-- presents a very real challenge. But for reasons he can't imagine, a purple-haired punk named Bliss has Decided They're Friends, and things--for once--are looking up.Then, he meets a ghost and learns some magic, while an ancient cabal of alchemists and sorcerers alternately try to kidnap and enlist him--Because, you see, he's their last hope for saving the world, and the proverbial clock is ticking.Mouse wouldn't be your first choice to stop the apocalypse. But then, sometimes life makes these choices for you.…

Etat : Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Good. Good condition ex-library book with usual library markings and stickers.

paperback. Etat : Very Good.

Paperback. Etat : Very Good.

Paperback. Etat : Very Good. This revised guide to mastering an essential, but frequently, neglected aspect of communication provides step-by-step techniques for projecting interest, overcoming language barriers, interpreting body language, and asking constructive but non-threatening questions.

Paperback. Etat : Fair. This revised guide to mastering an essential, but frequently, neglected aspect of communication provides step-by-step techniques for projecting interest, overcoming language barriers, interpreting body language, and asking constructive but non-threatening questions.

Paperback. Etat : Good. This revised guide to mastering an essential, but frequently, neglected aspect of communication provides step-by-step techniques for projecting interest, overcoming language barriers, interpreting body language, and asking constructive but non-threatening questions.

Hardback. Etat : Good. Eva Cassidy is a phenomenon. Her album "Songbird" topped the charts and has gone platinum. All her other albums have reached the Top 40, Songbird selling 950,000 in 18 months. Her success is even more amazing since she has reached the top without expensive marketing campaigns; her success has come through the quality of her voice and word-of-mouth. Eva's story is the more astonishing in that in 1996 she died of cancer at the age of 33, virtually unknown outside the Washington area where she grew up and performed. It was only when Terry Wogan played her version of "Over the Rainbow" two years ago that her incredible career really began. Her fans know little about Eva partly because her friends and family are naturally reticent and wish to honour her memory. Now Eva's story can be told - by her parents Hugh and Barbara Cassidy and by Eva's friends. …

Etat : good. Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly.…

Etat : good. Books may contain some notes and highlighting. Supplements such as Access Codes, Cd's Dust Jackets, etc. are not guaranteed with used book purchases.

Paperback. Etat : Fair. Another classic crime novel featuring Cornwall's Superintendent Wycliffe.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Etat : Good. Another classic crime novel featuring Cornwall's Superintendent Wycliffe.

Etat : Acceptable. Item in acceptable condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Etat : like_new.

Etat : very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Etat : good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Etat : very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Etat : very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Etat : very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Mass Market Paperback. Etat : Very Good. New Ed. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Hardback. Etat : Fair. The Cornish Detective series The discovery of a body in a quarry creates a baffling case for Detective Superintendent Wycliffe 'First-class, old-time, hyper-ingenious whodunit' OBSERVER Simon Meagor was a lonely middle-aged man. With a broken marriage behind him, his life was centred on his antiquarian bookshop. In his past was the memory of a murder trial where his evidence had resulted in the conviction of a man who had subsequently killed himself. Now, to his horror, the daughter of that man was applying for a job in his shop and, almost mesmerised by her, Simon found he was agreeing to her employment. Cleverly, over a period of time, Morwenna manipulated herself into his work, his life, and finally into his flat above the shop. And then she disappeared. When her body was discovered in a flooded quarry, at first suicide was considered. Morwenna was suffering from a fatal disease. But everything pointed to murder and, inevitably, suspicion fell on Simon Meagor. Wycliffe became increasingly disturbed by a case which grew more and more complicated as he explored many dark and murky secrets from the past.…

Hardback. Etat : Good. The Cornish Detective series The discovery of a body in a quarry creates a baffling case for Detective Superintendent Wycliffe 'First-class, old-time, hyper-ingenious whodunit' OBSERVER Simon Meagor was a lonely middle-aged man. With a broken marriage behind him, his life was centred on his antiquarian bookshop. In his past was the memory of a murder trial where his evidence had resulted in the conviction of a man who had subsequently killed himself. Now, to his horror, the daughter of that man was applying for a job in his shop and, almost mesmerised by her, Simon found he was agreeing to her employment. Cleverly, over a period of time, Morwenna manipulated herself into his work, his life, and finally into his flat above the shop. And then she disappeared. When her body was discovered in a flooded quarry, at first suicide was considered. Morwenna was suffering from a fatal disease. But everything pointed to murder and, inevitably, suspicion fell on Simon Meagor. Wycliffe became increasingly disturbed by a case which grew more and more complicated as he explored many dark and murky secrets from the past.…

Etat : very_good. Cover may have light wear, pages in very good condition and binding is sturdy; may have other light shelf wear or creases. May have notes or highlighting.

Etat : very_good. Cover may have light wear, pages in very good condition and binding is sturdy; may have other light shelf wear or creases. May have notes or highlighting.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.