EUR 1,18
Autre deviseQuantité disponible : 2 disponible(s)
Ajouter au panierEtat : Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions.
Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
EUR 3,82
Autre deviseQuantité disponible : 3 disponible(s)
Ajouter au panierPaperback. Etat : Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Vendeur : Better World Books Ltd, Dunfermline, Royaume-Uni
EUR 5,39
Autre deviseQuantité disponible : 3 disponible(s)
Ajouter au panierEtat : Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Vendeur : Ammareal, Morangis, France
Softcover. Etat : Très bon. Ancien livre de bibliothèque avec équipements. Edition 1999. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Edition 1999. Ammareal gives back up to 15% of this item's net price to charity organizations.
Edité par Oak Tree Press 01/03/1999, 1999
ISBN 10 : 1860761135 ISBN 13 : 9781860761133
Langue: anglais
Vendeur : Bahamut Media, Reading, Royaume-Uni
EUR 7,36
Autre deviseQuantité disponible : 2 disponible(s)
Ajouter au panierEtat : Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
Edité par Oak Tree Press 01/03/1999, 1999
ISBN 10 : 1860761135 ISBN 13 : 9781860761133
Langue: anglais
Vendeur : AwesomeBooks, Wallingford, Royaume-Uni
EUR 7,36
Autre deviseQuantité disponible : 2 disponible(s)
Ajouter au panierEtat : Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
EUR 8,46
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierPaperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.4.
EUR 5,12
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierPaperback. Etat : Used; Very Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books.
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
EUR 7,50
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
EUR 11,63
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierPaperback. Etat : Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Edité par Oak Tree Press, 1999
Vendeur : World of Rare Books, Goring-by-Sea, SXW, Royaume-Uni
Signé
EUR 7,07
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : Good. 1999. Third edition, revised. 292 pages. Signed by the author. Paperback book with pictorial cover. Signed with dedication from the author on inside of cover. Pages and binding are presentable with no major defects. Minor issues present such as mild cracking, inscriptions, inserts, light foxing, tanning and thumb marking. Paper cover has mild edge wear with light rubbing and creasing. Some light marking and tanning.
Edité par Oak Tree Press, Ireland, 1996
ISBN 10 : 1860760341 ISBN 13 : 9781860760341
Langue: anglais
Vendeur : Simply Read Books, Boat Of Garten, Royaume-Uni
Edition originale
EUR 3,48
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierSoft cover. Etat : Very Good. 1st Edition. 1996 Oak Tree Press first edition paperback; very good copy, appears unread, inscribed by author inside front cover; UK dealer, immediate dispatch.
EUR 29,76
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierPaperback. Etat : New. Consumer-facing and business-to-business organizations know that if they get their approach to customers right, they will be rewarded with unprecedented customer loyalty. This will lead to increased market share, improved sales, an enhanced reputation and higher profitability. Despite this, many of today's companies fail to recognize that the notable improvements in their service delivery are not keeping up with increased customer expectations. Creating Customer Loyalty outlines simple, easy to understand strategies for creating a sustainable customer loyalty management programme that will win loyal customers. Demonstrating how to focus solely on the things that enable and enhance success, this book shows how to make loyalty a habit and structure a business that attracts and retains the best customers. Using examples from both UK and international companies such as Lexus, Aldi, Dyson, The Ritz-Carlton and Virgin Atlantic, Creating Customer Loyalty explains why customer experience management alone does not build lasting loyalty, and why customer expectation and customer memory management are essential. It outlines how to make every occasion epic by removing those 'ouch' moments, replacing them with 'wow' experiences, and developing dazzling recovery techniques to create unforgettable stories and positive memories.
Vendeur : THE SAINT BOOKSTORE, Southport, Royaume-Uni
EUR 29,82
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierPaperback / softback. Etat : New. New copy - Usually dispatched within 2 working days. 185.
EUR 33,19
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierPaperback. Etat : New. Consumer-facing and business-to-business organizations know that if they get their approach to customers right, they will be rewarded with unprecedented customer loyalty. This will lead to increased market share, improved sales, an enhanced reputation and higher profitability. Despite this, many of today's companies fail to recognize that the notable improvements in their service delivery are not keeping up with increased customer expectations. Creating Customer Loyalty outlines simple, easy to understand strategies for creating a sustainable customer loyalty management programme that will win loyal customers. Demonstrating how to focus solely on the things that enable and enhance success, this book shows how to make loyalty a habit and structure a business that attracts and retains the best customers. Using examples from both UK and international companies such as Lexus, Aldi, Dyson, The Ritz-Carlton and Virgin Atlantic, Creating Customer Loyalty explains why customer experience management alone does not build lasting loyalty, and why customer expectation and customer memory management are essential. It outlines how to make every occasion epic by removing those 'ouch' moments, replacing them with 'wow' experiences, and developing dazzling recovery techniques to create unforgettable stories and positive memories.
EUR 32,47
Autre deviseQuantité disponible : 15 disponible(s)
Ajouter au panierPAP. Etat : New. New Book. Shipped from UK. Established seller since 2000.
EUR 34,53
Autre deviseQuantité disponible : Plus de 20 disponibles
Ajouter au panierPaperback. Etat : New. Consumer-facing and business-to-business organizations know that if they get their approach to customers right, they will be rewarded with unprecedented customer loyalty. This will lead to increased market share, improved sales, an enhanced reputation and higher profitability. Despite this, many of today's companies fail to recognize that the notable improvements in their service delivery are not keeping up with increased customer expectations. Creating Customer Loyalty outlines simple, easy to understand strategies for creating a sustainable customer loyalty management programme that will win loyal customers. Demonstrating how to focus solely on the things that enable and enhance success, this book shows how to make loyalty a habit and structure a business that attracts and retains the best customers. Using examples from both UK and international companies such as Lexus, Aldi, Dyson, The Ritz-Carlton and Virgin Atlantic, Creating Customer Loyalty explains why customer experience management alone does not build lasting loyalty, and why customer expectation and customer memory management are essential. It outlines how to make every occasion epic by removing those 'ouch' moments, replacing them with 'wow' experiences, and developing dazzling recovery techniques to create unforgettable stories and positive memories.
EUR 35,97
Autre deviseQuantité disponible : Plus de 20 disponibles
Ajouter au panierPaperback. Etat : New. Consumer-facing and business-to-business organizations know that if they get their approach to customers right, they will be rewarded with unprecedented customer loyalty. This will lead to increased market share, improved sales, an enhanced reputation and higher profitability. Despite this, many of today's companies fail to recognize that the notable improvements in their service delivery are not keeping up with increased customer expectations. Creating Customer Loyalty outlines simple, easy to understand strategies for creating a sustainable customer loyalty management programme that will win loyal customers. Demonstrating how to focus solely on the things that enable and enhance success, this book shows how to make loyalty a habit and structure a business that attracts and retains the best customers. Using examples from both UK and international companies such as Lexus, Aldi, Dyson, The Ritz-Carlton and Virgin Atlantic, Creating Customer Loyalty explains why customer experience management alone does not build lasting loyalty, and why customer expectation and customer memory management are essential. It outlines how to make every occasion epic by removing those 'ouch' moments, replacing them with 'wow' experiences, and developing dazzling recovery techniques to create unforgettable stories and positive memories.
Vendeur : Ria Christie Collections, Uxbridge, Royaume-Uni
EUR 36,70
Autre deviseQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New. In.
Vendeur : Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlande
Edition originale
EUR 37,04
Autre deviseQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New. 2019. 1st Edition. Paperback. . . . . .
EUR 31,14
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierKartoniert / Broschiert. Etat : New. Develop the skills to design and implement a sustainable customer loyalty improvement programme in your organization and be rewarded with increased market share, improved sales and enhanced profitability.Über den AutorChris Daff.
Vendeur : Sharehousegoods, Colgate, WI, Etats-Unis
EUR 22,55
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : New. Fast Shipping - Safe and Secure Mailer - Our goal is to deliver a better item than what you are hoping for! If not we will make it right!
Vendeur : Chiron Media, Wallingford, Royaume-Uni
EUR 34,05
Autre deviseQuantité disponible : 10 disponible(s)
Ajouter au panierPF. Etat : New.
Vendeur : GreatBookPricesUK, Woodford Green, Royaume-Uni
EUR 29,75
Autre deviseQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New.
Vendeur : Kennys Bookstore, Olney, MD, Etats-Unis
EUR 45,37
Autre deviseQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New. 2019. 1st Edition. Paperback. . . . . . Books ship from the US and Ireland.
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
EUR 30,85
Autre deviseQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New.
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
EUR 31,48
Autre deviseQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : As New. Unread book in perfect condition.
EUR 39,89
Autre deviseQuantité disponible : 3 disponible(s)
Ajouter au panierEtat : New.
Vendeur : GreatBookPricesUK, Woodford Green, Royaume-Uni
EUR 34,32
Autre deviseQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : As New. Unread book in perfect condition.
EUR 47,29
Autre deviseQuantité disponible : 3 disponible(s)
Ajouter au panierEtat : New.