Duncan s (Plus de 4 200 résultats)

Etat : acceptable. This copy has clearly been enjoyedâ"expect noticeable shelf wear and some minor creases to the cover. Binding is strong, and all pages are legible. May contain previous library markings or stamps.

Etat : very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Hardback. Etat : Fair. "A page-turner that reads like a mystery"​ (Mark Bertolini, former chairman and CEO, Aetna) that delivers key insights to the questions: who really are our customers, why do we lose them, how do we regain them? Customers can be a mystery. Despite the availability of more data than ever before, everyone, from the CEO to salespeople in the field, struggles to understand who their customers really are, what they want, why they lose them, and how to regain them. To crack the case, start thinking like a market detective. David Scott Duncan shows how in his entertaining story of Tazza, a fictional chain of cafes with declining sales and leaders urgently seeking to understand why. The vivid characters of Tazza's market detective force come to their aha moment when they finally understand why their most loyal customers walked out the door--and how they can get them back. The core of the Tazza story is a simple, powerful idea that upends how most businesses view their customers. Customers have "jobs to be done." They "hire" companies to solve a problem or fulfill a need and "fire" them when unhappy. Duncan's fresh way of thinking about how to understand your customers' secret lives provides an innovative path for solving whatever market mysteries you face.…

Hardback. Etat : Good. "A page-turner that reads like a mystery"​ (Mark Bertolini, former chairman and CEO, Aetna) that delivers key insights to the questions: who really are our customers, why do we lose them, how do we regain them? Customers can be a mystery. Despite the availability of more data than ever before, everyone, from the CEO to salespeople in the field, struggles to understand who their customers really are, what they want, why they lose them, and how to regain them. To crack the case, start thinking like a market detective. David Scott Duncan shows how in his entertaining story of Tazza, a fictional chain of cafes with declining sales and leaders urgently seeking to understand why. The vivid characters of Tazza's market detective force come to their aha moment when they finally understand why their most loyal customers walked out the door--and how they can get them back. The core of the Tazza story is a simple, powerful idea that upends how most businesses view their customers. Customers have "jobs to be done." They "hire" companies to solve a problem or fulfill a need and "fire" them when unhappy. Duncan's fresh way of thinking about how to understand your customers' secret lives provides an innovative path for solving whatever market mysteries you face.…

Etat : very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Paperback. Etat : Fair. Seventeen-year-old Gabriel Adam is used to relocating a lot. When a mysterious assassin burns his home to the ground, Gabriel's father reveals the truth of why they are always on the move: Gabriel is one of four archangels, born human and sent to stop Armageddon. Now Gabe must set aside dreams of attending NYU to try to fulfill his newly discovered role. Racing against time, Gabe and his father travel to the English university town of Durham, hoping the last surviving member of an ancient religious sect can guide them. With the assassin in pursuit, Gabe must shoulder the weight of his new life and an impossible destiny as protector of the entire human race.…

Etat : like_new. Fast Free Shipping â" Excellent condition book with clean cover and pages. Barely handled, with minimal wear. An outstanding copy, close to enjoy.

Paperback. Etat : Good. Seventeen-year-old Gabriel Adam is used to relocating a lot. When a mysterious assassin burns his home to the ground, Gabriel's father reveals the truth of why they are always on the move: Gabriel is one of four archangels, born human and sent to stop Armageddon. Now Gabe must set aside dreams of attending NYU to try to fulfill his newly discovered role. Racing against time, Gabe and his father travel to the English university town of Durham, hoping the last surviving member of an ancient religious sect can guide them. With the assassin in pursuit, Gabe must shoulder the weight of his new life and an impossible destiny as protector of the entire human race.…

Etat : Good. . Former Library book. All orders guaranteed and ship within 24 hours. Before placing your order for please contact us for confirmation on the book's binding. Check out our other listings to add to your order for discounted shipping.

Etat : very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Paperback. Etat : Fair. Illustrated. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way. Markings in workbook.

Paperback. Etat : Very Good. Bible Basics provides a quick reference to the people, places, events, and content of the books of the Bible. Assuming no previous biblical knowledge, this book is an ideal starting point for study. It can also serve as a refresher for seminarians, study groups, and laity. Five multiple-choice quizzes help test knowledge of biblical content.…

Paperback. Etat : Fair. Bible Basics provides a quick reference to the people, places, events, and content of the books of the Bible. Assuming no previous biblical knowledge, this book is an ideal starting point for study. It can also serve as a refresher for seminarians, study groups, and laity. Five multiple-choice quizzes help test knowledge of biblical content. …

Paperback. Etat : Good. Bible Basics provides a quick reference to the people, places, events, and content of the books of the Bible. Assuming no previous biblical knowledge, this book is an ideal starting point for study. It can also serve as a refresher for seminarians, study groups, and laity. Five multiple-choice quizzes help test knowledge of biblical content. …

paperback. Etat : Fair.

Etat : very_good.

Etat : good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.

Paperback. Etat : Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Etat : Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Etat : good. Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly.…

Spiral Bound. Etat : Very Good.

paperback. Etat : Very Good.

Etat : good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.

paperback. Etat : Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

paperback. Etat : Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

Hardcover. Etat : Very Good. Illustrated. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Etat : Good. Good condition. Very Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

hardcover. Etat : Good.

paperback. Etat : Very Good. Illustrated. Used - Very Good.

Paperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.