Gregg lederman (77 résultats)

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Etat : Like New. Signed by Author.

Paperback. Etat : New.

Paperback. Etat : New.

Paperback. Etat : Very Good.

Paperback. Etat : Good.

Etat : like_new. Book is in like new condition with minimal signs of wear. Pages are clean and free from notes or highlighting. Dust cover is intact. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Paperback. Etat : Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Etat : good. This book is in good condition with very minimal damage. Pages may have minimal notes or highlighting. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.

Paperback. Etat : Good. What would you sell your soul for? Sixteen-year-old Sarah Trevelyan would give anything to regain the power and wealth her family has lost, so she makes a bargain with Azrael, Lord of Darkwater Hall. He gives her one hundred years and the means to accomplish her objective--in exchange for her soul. Fast-forward a hundred years to Tom, a fifteen-year-old boy who dreams of attending Darkwater Hall School but doesn't believe he has the talent. Until he meets a professor named Azrael, who offers him a bargain. Will Sarah be able to stop Tom from making the same mistake she did a century ago? This is smart fantasy mixed with elements of horror from master storyteller Catherine Fisher. She says, Darkwater Hall is an image of the power and knowledge we all desire. But what will we pay for them, and are they worth the price.…

Paperback. Etat : Very Good. What would you sell your soul for? Sixteen-year-old Sarah Trevelyan would give anything to regain the power and wealth her family has lost, so she makes a bargain with Azrael, Lord of Darkwater Hall. He gives her one hundred years and the means to accomplish her objective--in exchange for her soul. Fast-forward a hundred years to Tom, a fifteen-year-old boy who dreams of attending Darkwater Hall School but doesn't believe he has the talent. Until he meets a professor named Azrael, who offers him a bargain. Will Sarah be able to stop Tom from making the same mistake she did a century ago? This is smart fantasy mixed with elements of horror from master storyteller Catherine Fisher. She says, Darkwater Hall is an image of the power and knowledge we all desire. But what will we pay for them, and are they worth the price.…

Etat : like_new. Fast Free Shipping â" Excellent condition book with clean cover and pages. Barely handled, with minimal wear. An outstanding copy, close to enjoy.

Etat : very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

Etat : very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

Etat : very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

Etat : very_good. Fast & Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

Paperback. Etat : Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Etat : Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: First ] Publisher: Brand At Work Pub Date: 10/3/2018 Binding: Paperback Pages: 233 First edition.

Paperback. Etat : Very Good. Customers love it when employees are ENGAGED to deliver an experience. However, it doesn't come easy for most companies. The level to which your workforce is ENGAGED also has a significant impact every day on employees' happiness and productivity, the customer experience, and your company's profitability. Your company can be one that customers love to do business with ] one that turns customers into loyal followers who buy more and more often. The journey through ENGAGED , will teach you what leading companies do to create customer love.In this book, you'll discover the Eight Principles that every manager needs to create a workforce that lives the company brand in ways that leads to an experience that helps you create customers for life. With the tools and techniques outlined in this book, your company can: Get all employees on stage to deliver a more consistent customer experience. Increase employees' happiness so they make your customers happier. Go beyond announcing your culture to getting every employee consistently living it. Quantify your culture and customer experience to create unheard of visibility that gets everyone focused on results. Create an environment of appreciation that empowers employees and helps them to become more motivated and committed to your company's success. Fill every manager's toolbox with practical and proven techniques for making your company's values and desired customer experience a part of the conversation ] every day Gregg Lederman taps into his vast experience of helping many best companies to work for to share his proven principles for defining the work culture and customer experience, reminding the workforce to live the brand daily, andmost importantlyquantifying the experience and holding the workforce accountable for financial results.This book dispels popular myths about employee rewards (they don't work the way you think they do) and employee and customer satisfaction efforts (which, for most companies, are more of a distraction than useful data linked to tangible results). The author introduces the ENGAGED Index (a tool you can use to find out how ENGAGED your company is). This book will help you put your plan together so that rather than imagining what could be, you'll actually design what should be.…

Paperback. Etat : Good. Customers love it when employees are ENGAGED to deliver an experience. However, it doesn't come easy for most companies. The level to which your workforce is ENGAGED also has a significant impact every day on employees' happiness and productivity, the customer experience, and your company's profitability. Your company can be one that customers love to do business with ] one that turns customers into loyal followers who buy more and more often. The journey through ENGAGED , will teach you what leading companies do to create customer love.In this book, you'll discover the Eight Principles that every manager needs to create a workforce that lives the company brand in ways that leads to an experience that helps you create customers for life. With the tools and techniques outlined in this book, your company can: Get all employees on stage to deliver a more consistent customer experience. Increase employees' happiness so they make your customers happier. Go beyond announcing your culture to getting every employee consistently living it. Quantify your culture and customer experience to create unheard of visibility that gets everyone focused on results. Create an environment of appreciation that empowers employees and helps them to become more motivated and committed to your company's success. Fill every manager's toolbox with practical and proven techniques for making your company's values and desired customer experience a part of the conversation ] every day Gregg Lederman taps into his vast experience of helping many best companies to work for to share his proven principles for defining the work culture and customer experience, reminding the workforce to live the brand daily, andmost importantlyquantifying the experience and holding the workforce accountable for financial results.This book dispels popular myths about employee rewards (they don't work the way you think they do) and employee and customer satisfaction efforts (which, for most companies, are more of a distraction than useful data linked to tangible results). The author introduces the ENGAGED Index (a tool you can use to find out how ENGAGED your company is). This book will help you put your plan together so that rather than imagining what could be, you'll actually design what should be.…

paperback. Etat : Acceptable. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. …

paperback. Etat : Very Good.

paperback. Etat : Acceptable. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. …

Paperback. Etat : Very Good.

Paperback. Etat : Good.

Paperback. Etat : As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Paperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Etat : Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Paperback. Etat : Good. What would you sell your soul for? Sixteen-year-old Sarah Trevelyan would give anything to regain the power and wealth her family has lost, so she makes a bargain with Azrael, Lord of Darkwater Hall. He gives her one hundred years and the means to accomplish her objective--in exchange for her soul. Fast-forward a hundred years to Tom, a fifteen-year-old boy who dreams of attending Darkwater Hall School but doesn't believe he has the talent. Until he meets a professor named Azrael, who offers him a bargain. Will Sarah be able to stop Tom from making the same mistake she did a century ago? This is smart fantasy mixed with elements of horror from master storyteller Catherine Fisher. She says, Darkwater Hall is an image of the power and knowledge we all desire. But what will we pay for them, and are they worth the price.…