Edité par Machinery Industry Press, 2022
ISBN 10 : 7111696972 ISBN 13 : 9787111696971
Vendeur : liu xing, Nanjing JiangSu, JS, Chine
paperback. Etat : New. Paperback.Pub Date:2022-01-01 Pages:184 Language:Chinese Publisher:Machinery Industry Press Customer Service and Management Vocational Skill Level Certificate Standards. This book is based on ability. based on job tasks and 1+X occupational skill level standards. and at the same time develops Call Center Customer Service and Management (Basic Knowledge). Call Center Customer Service and Management (Primary Skills) Call Center Customer Service and Management (Intermediate Skills) and other tex.
Edité par Mechanical Industry Press, 2020
ISBN 10 : 7111659740 ISBN 13 : 9787111659747
Vendeur : liu xing, Nanjing JiangSu, JS, Chine
paperback. Etat : New. Language:Chinese.Paperback. Pub Date: 2020-08-01 Pages: 275 Publisher: Machinery Industry Press this book is one of the 1 + X vocational skill level certificate (call center customer service and management). one of the textbooks. according to 1 + X call center customers Service and Management Vocational Skills Level Standards. This book is based on capabilities. with work tasks and 1 + x professional skill level .
Edité par Machinery Industry Press, 2020
ISBN 10 : 7111659597 ISBN 13 : 9787111659594
Vendeur : liu xing, Nanjing JiangSu, JS, Chine
paperback. Etat : New. Language:Chinese.Paperback. Pub Date: 2020-08-01 Pages: 274 Publisher: Machinery Industry Press This book is one of the supporting materials for the 1+X Vocational Skill Level Certificate (Call Center Customer Service and Management). based on the 1+X Call Center Customer Compilation of Service and Management Professional Skill Level Standards.?This book is based on ability. based on job tasks and 1+X vocational skill level standard requirements.?At the same time. supporting the development o.