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The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 3,17
Autre deviseGratuit expédition vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
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The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 3,17
Autre deviseGratuit expédition vers Etats-UnisQuantité disponible : 2 disponible(s)
Ajouter au panierEtat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
Vendeur : New Legacy Books, Annandale, NJ, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 2,62
Autre deviseEUR 2,97 expédition vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierhardcover. Etat : Very Good. Fast shipping and order satisfaction guaranteed. A portion of your purchase benefits Non-Profit Organizations, First Aid and Fire Stations!
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The Employee Experience : How to Attract Talent, Retain Top Performers, and Drive Results
Edité par Wiley & Sons, Incorporated, John, 2017
ISBN 10 : 1119294185 ISBN 13 : 9781119294184
Langue: anglais
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 5,83
Autre deviseGratuit expédition vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
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The Employee Experience : How to Attract Talent, Retain Top Performers, and Drive Results
Edité par Wiley & Sons, Incorporated, John, 2017
ISBN 10 : 1119294185 ISBN 13 : 9781119294184
Langue: anglais
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 5,83
Autre deviseGratuit expédition vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
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The Employee Experience : How to Attract Talent, Retain Top Performers, and Drive Results
Edité par Wiley & Sons, Incorporated, John, 2017
ISBN 10 : 1119294185 ISBN 13 : 9781119294184
Langue: anglais
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 5,83
Autre deviseGratuit expédition vers Etats-UnisQuantité disponible : 2 disponible(s)
Ajouter au panierEtat : Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
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The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 6,12
Autre deviseGratuit expédition vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierHardcover. Etat : Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.98.
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The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
Vendeur : ThriftBooks-Atlanta, AUSTELL, GA, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 6,12
Autre deviseGratuit expédition vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierHardcover. Etat : Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.98.
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The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
Vendeur : ThriftBooks-Reno, Reno, NV, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 6,12
Autre deviseGratuit expédition vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierHardcover. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.98.
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The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 6,12
Autre deviseGratuit expédition vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierHardcover. Etat : Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.98.
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The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 6,12
Autre deviseGratuit expédition vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierHardcover. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.98.
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The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
Vendeur : ThriftBooks-Atlanta, AUSTELL, GA, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 6,12
Autre deviseGratuit expédition vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierHardcover. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.98.
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The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
Vendeur : ThriftBooks-Atlanta, AUSTELL, GA, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 6,12
Autre deviseGratuit expédition vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierHardcover. Etat : Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.98.
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The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
Vendeur : Goodwill Books, Hillsboro, OR, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 2,79
Autre deviseEUR 3,40 expédition vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : good. Signs of wear and consistent use.
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The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
Vendeur : HPB-Red, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 4,39
Autre deviseEUR 3,20 expédition vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierhardcover. Etat : Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
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Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
Vendeur : Open Books West Loop, Chicago, IL, Etats-Unis
Évaluation du vendeur 4 sur 5 étoiles
EUR 7,02
Autre deviseEUR 4,26 expédition vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierHardcover. Etat : Used.
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The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
Vendeur : BookFarm, San Diego, CA, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 12,08
Autre deviseGratuit expédition vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierhardcover. Etat : New. New.
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The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
Vendeur : Solr Books, Lincolnwood, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 10,33
Autre deviseEUR 6,80 expédition vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : new.
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Employee Experience : How to Attract Talent, Retain Top Performers, and Drive Results
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 17,67
Autre deviseEUR 2,25 expédition vers Etats-UnisQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New.
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Employee Experience : How to Attract Talent, Retain Top Performers, and Drive Results
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 18,49
Autre deviseEUR 2,25 expédition vers Etats-UnisQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : As New. Unread book in perfect condition.
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The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
Vendeur : California Books, Miami, FL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 22,82
Autre deviseGratuit expédition vers Etats-UnisQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New.
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The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
Vendeur : Best Price, Torrance, CA, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 16,22
Autre deviseEUR 7,65 expédition vers Etats-UnisQuantité disponible : 2 disponible(s)
Ajouter au panierEtat : New. SUPER FAST SHIPPING.
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The Employee Experience
Edité par John Wiley and Sons Inc, US, 2017
ISBN 10 : 1119294185 ISBN 13 : 9781119294184
Langue: anglais
Vendeur : Rarewaves USA, OSWEGO, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 25,29
Autre deviseGratuit expédition vers Etats-UnisQuantité disponible : Plus de 20 disponibles
Ajouter au panierHardback. Etat : New. Ever notice how companies with the best service also have the happiest employees? That's no accident. Do you want to build a strong, successful organization? Start by ignoring your customers. Really. Instead, focus first on creating a better employee experience, or EX. Your employees interact with customers, make them smile, and carry your brand message from the warehouse to the front lines. If your employees are having a great experience, so will your customers. In The Employee Experience, employee engagement pioneers Tracy Maylett and Matthew Wride reveal the secrets not only to attracting and retaining top talent, but to building a deeply engaged workforce-the foundation of organizational success. With deep insights into the dynamics of trust and mutual expectations, this book shows that before you can deliver a transcendent customer experience (CX), you must first build a superlative EX. With real-world examples and more than 24 million employee survey responses, Maylett and Wride reveal a clear, consistent pattern among the world's most successful organizations. By establishing a clear set of expectations and promises-collectively known as the Contract-and upholding it consistently, employers can build the trust that leads to powerful engagement. Whether in business, healthcare, education, sports, or nonprofit, these organizations are consistently more successful and more profitable, enjoy sustainable growth, and win the battle to keep today's rarest resource: talented people. Blending rigorous research, detailed case studies, in-depth interviews and expert insights, The Employee Experience will teach you to: Make the employee experience a core part of your strategyUnderstand employee expectations and bridge the "Expectation Gap"Establish rock-solid Brand, Transactional, and Psychological Contracts that breed trust and confidenceBuild an employee-employer partnership in creating something extraordinaryTurn employee engagement into fuel for customer satisfaction, profit, and growth Attracting talent, retaining top performers, and creating an environment in which employees choose to engage drives results. The Employee Experience shows you where truly extraordinary organizations begin.and how to build one. TRACY MAYLETT, Ed.D, SPHR, SHRM-SCP, is the CEO of DecisionWise, where he currently advises leaders across the globe in leadership, change, and employee engagement. Maylett holds a doctorate from Pepperdine University and an MBA from BYU. He is a recognized author, and teaches in the Marriott School of Management at Brigham Young University. MATTHEW WRIDE, JD, PHR, is the COO of DecisionWise. With an extensive business background, Wride brings a fresh approach to organization development and leadership consulting. He is passionate about helping leaders create winning employee experiences. Wride holds a JD from Willamette University and a master's degree from the University of Washington. For over two decades, DecisionWis.
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The Employee Experience
Edité par John Wiley and Sons Inc, US, 2017
ISBN 10 : 1119294185 ISBN 13 : 9781119294184
Langue: anglais
Vendeur : Rarewaves.com USA, London, LONDO, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
EUR 28,48
Autre deviseGratuit expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : 8 disponible(s)
Ajouter au panierHardback. Etat : New. Ever notice how companies with the best service also have the happiest employees? That's no accident. Do you want to build a strong, successful organization? Start by ignoring your customers. Really. Instead, focus first on creating a better employee experience, or EX. Your employees interact with customers, make them smile, and carry your brand message from the warehouse to the front lines. If your employees are having a great experience, so will your customers. In The Employee Experience, employee engagement pioneers Tracy Maylett and Matthew Wride reveal the secrets not only to attracting and retaining top talent, but to building a deeply engaged workforce-the foundation of organizational success. With deep insights into the dynamics of trust and mutual expectations, this book shows that before you can deliver a transcendent customer experience (CX), you must first build a superlative EX. With real-world examples and more than 24 million employee survey responses, Maylett and Wride reveal a clear, consistent pattern among the world's most successful organizations. By establishing a clear set of expectations and promises-collectively known as the Contract-and upholding it consistently, employers can build the trust that leads to powerful engagement. Whether in business, healthcare, education, sports, or nonprofit, these organizations are consistently more successful and more profitable, enjoy sustainable growth, and win the battle to keep today's rarest resource: talented people. Blending rigorous research, detailed case studies, in-depth interviews and expert insights, The Employee Experience will teach you to: Make the employee experience a core part of your strategyUnderstand employee expectations and bridge the "Expectation Gap"Establish rock-solid Brand, Transactional, and Psychological Contracts that breed trust and confidenceBuild an employee-employer partnership in creating something extraordinaryTurn employee engagement into fuel for customer satisfaction, profit, and growth Attracting talent, retaining top performers, and creating an environment in which employees choose to engage drives results. The Employee Experience shows you where truly extraordinary organizations begin.and how to build one. TRACY MAYLETT, Ed.D, SPHR, SHRM-SCP, is the CEO of DecisionWise, where he currently advises leaders across the globe in leadership, change, and employee engagement. Maylett holds a doctorate from Pepperdine University and an MBA from BYU. He is a recognized author, and teaches in the Marriott School of Management at Brigham Young University. MATTHEW WRIDE, JD, PHR, is the COO of DecisionWise. With an extensive business background, Wride brings a fresh approach to organization development and leadership consulting. He is passionate about helping leaders create winning employee experiences. Wride holds a JD from Willamette University and a master's degree from the University of Washington. For over two decades, DecisionWis.
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The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
Vendeur : Ria Christie Collections, Uxbridge, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
EUR 24,35
Autre deviseEUR 13,72 expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New. In.
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Employee Experience : How to Attract Talent, Retain Top Performers, and Drive Results
Vendeur : GreatBookPricesUK, Woodford Green, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
EUR 21,49
Autre deviseEUR 17,18 expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New.
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Employee Experience : How to Attract Talent, Retain Top Performers, and Drive Results
Vendeur : GreatBookPricesUK, Woodford Green, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
EUR 22,70
Autre deviseEUR 17,18 expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : As New. Unread book in perfect condition.
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The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
Edité par John Wiley & Sons 2017-03-24, 2017
ISBN 10 : 1119294185 ISBN 13 : 9781119294184
Langue: anglais
Vendeur : Chiron Media, Wallingford, Royaume-Uni
Évaluation du vendeur 4 sur 5 étoiles
EUR 27,97
Autre deviseEUR 17,74 expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : 16 disponible(s)
Ajouter au panierHardcover. Etat : New.
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The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
Vendeur : Ubiquity Trade, Miami, FL, Etats-Unis
Évaluation du vendeur 2 sur 5 étoiles
EUR 45,61
Autre deviseEUR 2,56 expédition vers Etats-UnisQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New. Brand new! Please provide a physical shipping address.
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EUR 6,82
Autre deviseEUR 45 expédition depuis Allemagne vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
