sallie sherman joseph sperry samuel (29 résultats)

hardcover. Etat : Good.

Etat : acceptable. This book is a well used but readable copy. Integrity of the book is still intact with no missing pages. May have considerable notes or highlighting. The dust jacket or box shows normal wear and tear. Cover image on the book may vary. Ships out quickly in a secure plastic mailer!

Etat : very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Etat : Very Good. Very Good Condition. Five star seller - Buy with confidence!

Hardcover. Etat : As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 1.15.

Hardcover. Etat : Very Good. No Jacket. Former library book; Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.15.

Hardcover. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.15.

Hardcover. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.15.

Hardcover. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.15.

Hardcover. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.15.

Etat : Very Good. 1st Edition. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.

Etat : Very Good. 1st Edition. Used book that is in excellent condition. May show signs of wear or have minor defects.

Etat : Good. 1st Edition. Used book that is in clean, average condition without any missing pages.

Etat : Good. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.

Etat : Como nuevo. : Este libro ofrece estrategias probadas para generar una ventaja competitiva al identificar y cuidar a los mejores clientes. Proporciona un programa proactivo para gestionar de manera rentable a los clientes más importantes, evitando errores comunes que podrían dañar las relaciones. Se centra en el diseño e implementación de programas de gestión de cuentas estratégicas rentables, ofreciendo un modelo de competencia de clase mundial para los gerentes de cuentas estratégicas y técnicas para desarrollar relaciones de 'co-destino'. Incluye ejemplos y casos de empresas líderes como Honeywell y 3M. EAN: 9780071417525 Tipo: Libros Categoría: Negocios y Economía Título: The Seven Keys to Managing Strategic Accounts Autor: Sallie Sherman| Joseph Sperry| Samuel Reese Editorial: McGraw Hill Idioma: en Páginas: 256 Formato: tapa dura.

Etat : Very Good. 1st Edition. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.

Etat : Good. 1st Edition. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.

Hardcover. Etat : Very Good. Very Good. The Seven Keys to Managing Strategic Accounts (0), Vol. 0 by Sallie Sherman; Joseph Sperry; Samuel Reese. McGraw Hill, 2003. 256pp. . Note: Initials written inside cover. Otherwise fine.

Hardcover. Etat : LikeNew. Used Like New, no missing pages, no damage to binding, may have a remainder mark.

Hardcover. Etat : Used; Very Good. ***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality.

Etat : New.

Etat : New. SUPER FAST SHIPPING.

Hardback. Etat : New. This book contains top-to-bottom techniques for keeping your best customers in-house and happy - and away from your competition. Strategic accounts are your firm's lifeblood; they play a critical role in its success or failure. "The Seven Keys to Managing Strategic Accounts" is filled with best practices and examples of how to intelligently manage key interactions and relationships with these vital accounts - for greater loyalty, higher profitability, and consistent competitive advantage. Let this hands-on guidebook's compelling case studies and examples help you to: create firm-wide alignment and commitment to meeting the needs and expectations of strategic accounts; develop multi-level relationships within these accounts, from line managers to upper executives; continually quantify and communicate the value delivered to - and received from - strategic accounts.Your firm's strategic accounts are its most valuable customers. Discover how today's marketing leaders are designing and implementing cost-effective, results-oriented strategic account programs, and how you can follow their lead, in "The Seven Keys to Managing Strategic Accounts".'This book tells it right.there is no magic pill for handling strategic accounts.The author's seven keys, however, are spot on for ensuring strategic account management success' - Tom VanHootegem, Director, National Account Program, Boise Office Solutions. 'Although all customers are important, there are certain customers you cannot afford to ignore or live without.' - From the Preface. Strategic accounts are your firm's most significant accounts. Chances are they are also your most imperiled. Why? Because as your customer service employees work overtime tending to your most demanding accounts, and as your sales force works overtime searching for new business, your strategic accounts may begin to feel overlooked. Instead of investing your firm's assets to ensure that strategic accounts receive impeccable service, you under-invest - leaving the door wide open to your competitors."The Seven Keys to Managing Strategic Accounts" provides you with a step-by-step approach for providing your best accounts with performance that will make and keep them satisfied, even delighted.A synergistic collaboration between S4 Consulting and Miller Heiman, two of today's leading providers of strategic account management and sales development solutions, this hands-on book provides you with front-line benefits including: a market-proven model for developing, managing, and measuring a world-class strategic account program; methodologies for getting everyone in your organization to understand - and buy into - strategic account management; and, human resources solutions for finding, attracting, and compensating your industry's top account managers.'We have listed in this book the challenges we have seen most often in helping clients with strategic account management - as well as keys to overcoming them' - From the Preface. The day-to.

Hardback. Etat : New. This book contains top-to-bottom techniques for keeping your best customers in-house and happy - and away from your competition. Strategic accounts are your firm's lifeblood; they play a critical role in its success or failure. "The Seven Keys to Managing Strategic Accounts" is filled with best practices and examples of how to intelligently manage key interactions and relationships with these vital accounts - for greater loyalty, higher profitability, and consistent competitive advantage. Let this hands-on guidebook's compelling case studies and examples help you to: create firm-wide alignment and commitment to meeting the needs and expectations of strategic accounts; develop multi-level relationships within these accounts, from line managers to upper executives; continually quantify and communicate the value delivered to - and received from - strategic accounts.Your firm's strategic accounts are its most valuable customers. Discover how today's marketing leaders are designing and implementing cost-effective, results-oriented strategic account programs, and how you can follow their lead, in "The Seven Keys to Managing Strategic Accounts".'This book tells it right.there is no magic pill for handling strategic accounts.The author's seven keys, however, are spot on for ensuring strategic account management success' - Tom VanHootegem, Director, National Account Program, Boise Office Solutions. 'Although all customers are important, there are certain customers you cannot afford to ignore or live without.' - From the Preface. Strategic accounts are your firm's most significant accounts. Chances are they are also your most imperiled. Why? Because as your customer service employees work overtime tending to your most demanding accounts, and as your sales force works overtime searching for new business, your strategic accounts may begin to feel overlooked. Instead of investing your firm's assets to ensure that strategic accounts receive impeccable service, you under-invest - leaving the door wide open to your competitors."The Seven Keys to Managing Strategic Accounts" provides you with a step-by-step approach for providing your best accounts with performance that will make and keep them satisfied, even delighted.A synergistic collaboration between S4 Consulting and Miller Heiman, two of today's leading providers of strategic account management and sales development solutions, this hands-on book provides you with front-line benefits including: a market-proven model for developing, managing, and measuring a world-class strategic account program; methodologies for getting everyone in your organization to understand - and buy into - strategic account management; and, human resources solutions for finding, attracting, and compensating your industry's top account managers.'We have listed in this book the challenges we have seen most often in helping clients with strategic account management - as well as keys to overcoming them' - From the Preface. The day-to.

Hardcover. Etat : New.

hardcover. Etat : New. In shrink wrap. Looks like an interesting title!

Hardback. Etat : New. This book contains top-to-bottom techniques for keeping your best customers in-house and happy - and away from your competition. Strategic accounts are your firm's lifeblood; they play a critical role in its success or failure. "The Seven Keys to Managing Strategic Accounts" is filled with best practices and examples of how to intelligently manage key interactions and relationships with these vital accounts - for greater loyalty, higher profitability, and consistent competitive advantage. Let this hands-on guidebook's compelling case studies and examples help you to: create firm-wide alignment and commitment to meeting the needs and expectations of strategic accounts; develop multi-level relationships within these accounts, from line managers to upper executives; continually quantify and communicate the value delivered to - and received from - strategic accounts.Your firm's strategic accounts are its most valuable customers. Discover how today's marketing leaders are designing and implementing cost-effective, results-oriented strategic account programs, and how you can follow their lead, in "The Seven Keys to Managing Strategic Accounts".'This book tells it right.there is no magic pill for handling strategic accounts.The author's seven keys, however, are spot on for ensuring strategic account management success' - Tom VanHootegem, Director, National Account Program, Boise Office Solutions. 'Although all customers are important, there are certain customers you cannot afford to ignore or live without.' - From the Preface. Strategic accounts are your firm's most significant accounts. Chances are they are also your most imperiled. Why? Because as your customer service employees work overtime tending to your most demanding accounts, and as your sales force works overtime searching for new business, your strategic accounts may begin to feel overlooked. Instead of investing your firm's assets to ensure that strategic accounts receive impeccable service, you under-invest - leaving the door wide open to your competitors."The Seven Keys to Managing Strategic Accounts" provides you with a step-by-step approach for providing your best accounts with performance that will make and keep them satisfied, even delighted.A synergistic collaboration between S4 Consulting and Miller Heiman, two of today's leading providers of strategic account management and sales development solutions, this hands-on book provides you with front-line benefits including: a market-proven model for developing, managing, and measuring a world-class strategic account program; methodologies for getting everyone in your organization to understand - and buy into - strategic account management; and, human resources solutions for finding, attracting, and compensating your industry's top account managers.'We have listed in this book the challenges we have seen most often in helping clients with strategic account management - as well as keys to overcoming them' - From the Preface. The day-to.

Etat : New. &Uumlber den AutorMcGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwideKlappentextTop-to-Bottom Techni.

Hardback. Etat : New. This book contains top-to-bottom techniques for keeping your best customers in-house and happy - and away from your competition. Strategic accounts are your firm's lifeblood; they play a critical role in its success or failure. "The Seven Keys to Managing Strategic Accounts" is filled with best practices and examples of how to intelligently manage key interactions and relationships with these vital accounts - for greater loyalty, higher profitability, and consistent competitive advantage. Let this hands-on guidebook's compelling case studies and examples help you to: create firm-wide alignment and commitment to meeting the needs and expectations of strategic accounts; develop multi-level relationships within these accounts, from line managers to upper executives; continually quantify and communicate the value delivered to - and received from - strategic accounts.Your firm's strategic accounts are its most valuable customers. Discover how today's marketing leaders are designing and implementing cost-effective, results-oriented strategic account programs, and how you can follow their lead, in "The Seven Keys to Managing Strategic Accounts".'This book tells it right.there is no magic pill for handling strategic accounts.The author's seven keys, however, are spot on for ensuring strategic account management success' - Tom VanHootegem, Director, National Account Program, Boise Office Solutions. 'Although all customers are important, there are certain customers you cannot afford to ignore or live without.' - From the Preface. Strategic accounts are your firm's most significant accounts. Chances are they are also your most imperiled. Why? Because as your customer service employees work overtime tending to your most demanding accounts, and as your sales force works overtime searching for new business, your strategic accounts may begin to feel overlooked. Instead of investing your firm's assets to ensure that strategic accounts receive impeccable service, you under-invest - leaving the door wide open to your competitors."The Seven Keys to Managing Strategic Accounts" provides you with a step-by-step approach for providing your best accounts with performance that will make and keep them satisfied, even delighted.A synergistic collaboration between S4 Consulting and Miller Heiman, two of today's leading providers of strategic account management and sales development solutions, this hands-on book provides you with front-line benefits including: a market-proven model for developing, managing, and measuring a world-class strategic account program; methodologies for getting everyone in your organization to understand - and buy into - strategic account management; and, human resources solutions for finding, attracting, and compensating your industry's top account managers.'We have listed in this book the challenges we have seen most often in helping clients with strategic account management - as well as keys to overcoming them' - From the Preface. The day-to.