Edité par O'Reilly Media, Incorporated, 2018
ISBN 10 : 1491927186 ISBN 13 : 9781491927182
Langue: anglais
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
EUR 26,52
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Ajouter au panierEtat : Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Vendeur : Ria Christie Collections, Uxbridge, Royaume-Uni
EUR 37,32
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Ajouter au panierEtat : New. In.
Vendeur : Ria Christie Collections, Uxbridge, Royaume-Uni
EUR 37,32
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Vendeur : California Books, Miami, FL, Etats-Unis
EUR 36,96
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EUR 41,36
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Ajouter au panierPaperback. Etat : New. How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used.You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
EUR 27,63
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Ajouter au panierEtat : As New. Unread book in perfect condition.
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
EUR 27,73
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EUR 42,83
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Ajouter au panierPaperback. Etat : New. How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used.You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
EUR 38,12
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Ajouter au panierEtat : New. How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers.Über den Autor.
Vendeur : GreatBookPricesUK, Woodford Green, Royaume-Uni
EUR 32,52
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Vendeur : GreatBookPricesUK, Woodford Green, Royaume-Uni
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Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
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Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
EUR 35,65
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Ajouter au panierEtat : As New. Unread book in perfect condition.
EUR 51,29
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Ajouter au panierPaperback. Etat : New. How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used.You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
Vendeur : Majestic Books, Hounslow, Royaume-Uni
EUR 43,58
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Ajouter au panierEtat : New. pp. 240.
Vendeur : Best Price, Torrance, CA, Etats-Unis
EUR 29,28
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Vendeur : GreatBookPricesUK, Woodford Green, Royaume-Uni
EUR 38,36
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Vendeur : GreatBookPricesUK, Woodford Green, Royaume-Uni
EUR 38,37
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Edité par Oreilly & Associates Inc, 2018
ISBN 10 : 1492039594 ISBN 13 : 9781492039594
Langue: anglais
Vendeur : Revaluation Books, Exeter, Royaume-Uni
EUR 44,63
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Ajouter au panierPaperback. Etat : Brand New. 360 pages. 7.25x9.00x0.75 inches. In Stock.
EUR 45,20
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Ajouter au panierKartoniert / Broschiert. Etat : New. In this book, you ll find 54 hands-on descriptions that help you do the key methods used in service design. These methods include instructions, guidelines, and tips-and-tricks for activities within research, ideation, prototyping, and facilitation.&.
EUR 55,77
Autre deviseQuantité disponible : 6 disponible(s)
Ajouter au panierPaperback. Etat : New. How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used.You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
Vendeur : California Books, Miami, FL, Etats-Unis
EUR 51,92
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Ajouter au panierEtat : New.
Vendeur : Books Puddle, New York, NY, Etats-Unis
EUR 51,94
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Ajouter au panierEtat : New. pp. 240.
Vendeur : Biblios, Frankfurt am main, HESSE, Allemagne
EUR 51,86
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Ajouter au panierEtat : New. pp. 240.
Edité par Oreilly & Associates Inc, 2018
ISBN 10 : 1491927186 ISBN 13 : 9781491927182
Langue: anglais
Vendeur : Revaluation Books, Exeter, Royaume-Uni
EUR 54,99
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierPaperback. Etat : Brand New. 541 pages. 9.00x7.25x1.00 inches. In Stock.
Edité par Oreilly & Associates Inc, 2018
ISBN 10 : 1491927186 ISBN 13 : 9781491927182
Langue: anglais
Vendeur : Revaluation Books, Exeter, Royaume-Uni
EUR 54,99
Autre deviseQuantité disponible : 2 disponible(s)
Ajouter au panierPaperback. Etat : Brand New. 541 pages. 9.00x7.25x1.00 inches. In Stock.
Vendeur : Best Price, Torrance, CA, Etats-Unis
EUR 41,61
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Vendeur : Lady BookHouse, Belmont, MA, Etats-Unis
EUR 26,01
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Ajouter au panierpaperback. Etat : As New. This book is in near-perfect condition, showing minimal signs of use. It has clean, crisp pages with no markings or highlighting, and the spine and cover are intact without any creases or wear. This book appears as if it has been barely touched and is virtually indistinguishable from a brand new book. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Vendeur : Pulpfiction Books, Vancouver, BC, Canada
EUR 26,40
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Ajouter au panierSoft cover. Etat : Fine. Fine trade paperback, clean and unmarked.
Vendeur : Bay State Book Company, North Smithfield, RI, Etats-Unis
EUR 18,85
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Ajouter au panierEtat : acceptable. The book is complete and readable, with all pages and cover intact. Dust jacket, shrink wrap, or boxed set case may be missing. Pages may have light notes, highlighting, or minor water exposure, but nothing that affects readability. May be an ex-library copy and could include library markings or stickers.