Willets keith (2 résultats)

hardcover. Etat : Very Good. Surviving the Shakeout Through Service Management Excellence examines how communications providers can remain profitable and competitive in a rapidly consolidating global market. The book outlines a Lean-based framework for improving service delivery, reducing operational waste, and aligning processes with customer value in an industry under intense pressure. Through case studies and practical models, it shows how telecom companies can strengthen performance, differentiate their offerings, and navigate market shakeouts with resilience. A valuable resource for telecom managers, strategy professionals, and readers interested in service-management transformation.…

Paperback. Etat : Used; Very Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books.