zhong guo guan zhuan shui (9 résultats)

paperback. Etat : New. Paperback. Pub Date: June 2009 Pages: 390 Language: Chinese in Publisher: China Water Power Press Registered Civil Engineer (Water Resources and Hydropower Engineering) qualification professional examinations required technical standards assembler (Supplement): Registration of Civil Engineer (Water Resources and Hydropower Engineering) qualification examination is divided into the basis of examinations and professional examinations. Fundamentals Exam qualified before enrolling in professional.

paperback. Etat : New. Language:Chinese.Paperback Pages Number: 258 water project cost of professional training materials: water project cost problem sets is supporting problem sets for the water project cost of training materials. In order to facilitate the majority of the water project cost professionals to learn. with the water project cost engineer certification training and testing work has been prepared. This problem sets reflect water project cost engineer qualifications syllabus on the water project cost en.

paperback. Etat : Good. Ship out in 2 business day, And Fast shipping, Free Tracking number will be provided after the shipment.20th century. Tao Xingzhi research information index (a version of a printed 2100)Four Satisfaction guaranteed,or money back.

paperback. Etat : New. Paperback. Pub Date: 2013 Pages: 279 Language: Chinese in Publisher: China Economic Publishing House higher education self-study examinations customer management professional designated materials: Customer Service Case (with exam outline) The main contents include: the importance of customer service the way of customer service and customer service skills. information. communication and customer purchases psychological. product factors and customer buying psychology. Contents: Chapter importan.

paperback. Etat : New. Ship out in 2 business day, And Fast shipping, Free Tracking number will be provided after the shipment.Paperback. Pub Date: 2013 Pages: 162 Language: Chinese Publisher: China Economic Publishing House with the accelerated pace of world economic integration. the international development of market economy has become increasingly active. China's enterprises in the country. the competition on the international market are becoming increasingly intense. However. at present there is a huge demand for customer management professionals a serious shortage of prominent contradictions and customer management professionals. In order to solve this problem. multi-channel. multi-level. multi-faceted accelerate the compound practical training of personnel. to promote sustainable and healthy development of enterprises. the decision of the Chinese Society of market implementation of customer psychology and communication in the country. Customer psychology and communication is a Chinese customer management professional level certification exam certificate courses. higher education self-study examination of customer management professional courses. Section II of Contents: The first chapter the customer consumer psychology and communication Overview Section 1 customer consumer psychology Overview Section II effectively communicate with customers Overview Causes and Effects Section I of Chapter II affect consumer behavior affect consumer behavior factors affect the customer the psychological effects of consumer behavior under Chapter customer segmentation consumer psychology and communication first income subdivision second age sub-section III. the gender breakdown of Chapter pre-sales customer analysis and communication first customer analysis and Section III of the psychological changes in the law in the process of communication between the second and provided the sale of Chapter V of the customer's initial contact and communication customer psychology and communication first customers to buy a second staff reception step and communication skills exclude customers doubt communication skills to promote the deal Chapter VI after-sales customer psychology and communication first purchase customer psychology and behavior change in a second customer maintenance in psychology and communication Section 3 customer complaints and complaint handling in psychology and communication attached: customer psychology and communication exam outline References PostscriptFour Satisfaction guaranteed,or money back.

paperback. Etat : New. Ship out in 2 business day, And Fast shipping, Free Tracking number will be provided after the shipment.Paperback. Pub Date: 2013 Pages: 207 Language: Chinese in Publisher: China Economic Press With the accelerated pace of world economic integration. the development of the international market economy has become increasingly active Chinese enterprises in the domestic and international market competition becomes increasingly intense. However. there exists a huge demand for customer management professionals and customer management professionals is a serious shortage of prominent contradictions. In order to resolve this contradiction. multi-channel. multi-level. multi-faceted speed up the complex practical training of personnel. and promote the sustained and healthy development of enterprises. China Marketing Association decided to jointly implement customer center operations management in the country. Customer center operations management is both a professional level of customer management certificate examination certificate courses. higher education self-examination of customer management professional courses. Contents: Chapter customers Center Operations Management Overview Section 1 What is the Customer Center section II second Customer Center Customer Center Operations Management Customer Center business type and volume of business forecast first section Customer Center business type The main business forecast run organization design organization and management of the MCC first Customer Center the second Customer Center Organization Chapter MCC Process Management Section I customers. process design and management Section II MCC process execution management effective leadership and motivation first section of Chapter customers how to implement effective leadership Section II how to implement an effective incentive Chapter VI Client Center Quality Management Section 1 User Quality Management Section 2 Customer Center of Quality Management System the third quarter customer center to improve the quality of site management Section 1 of Chapter VII of the Customer Center the MCC site management section II. Crisis Management Section 1 of Chapter VIII of the Customer Center Customer Center site management Customer Center Crisis Management Section II MCC crisis management customer center operations management exam outline howFour Satisfaction guaranteed,or money back.

paperback. Etat : New. Paperback. Pub Date: 2009 Pages: 587 Language: Chinese in Publisher: Yellow River Water Conservancy Press Water Resources and Hydropower Engineering Professional Case (engineering planning and engineering immigration papers) (2009) registered engineers should have a professional knowledge. survey focus on design technology standards. close contact with the engineering practice. not only to help candidates master the expertise. survey and design technical standards focus on close contact with .

paperback. Etat : New. Ship out in 2 business day, And Fast shipping, Free Tracking number will be provided after the shipment.Paperback. Pub Date :2013-04-01 Pages: 447 Language: Chinese Publisher: Yellow River Conservancy Press Registered Civil ( Water Resources and Hydropower Engineering ) qualification examinations specified resource materials : water conservancy and hydropower engineering expertise ( 2013 edition ) to register civil engineers should have expertise in survey and design technical standards . focusing closely engineering practice . the system can help candidates to acquire specialized knowledge and.Four Satisfaction guaranteed,or money back.

paperback. Etat : New. Paperback. Pub Date: 2009 Pages: 496 Language: Chinese in Publisher: Yellow River Conservancy Publishing House Water Resources and Hydropower Engineering expertise (2009 Edition) registered engineers should have a professional knowledge. survey and design. technical standards focus on close contact expertise in engineering practice. not only to help candidates master. survey and design technical standards focus on close contact with the engineering practice. not only to help the candidates to.