Alex strange (12 résultats)

Etat : New.

Etat : New.

PAP. Etat : New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

PAP. Etat : New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

PAP. Etat : New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

PAP. Etat : New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

Paperback. Etat : new. Paperback. ARE YOU LOSING IT - OR JUST LIVING IN 2025?If your brain now treats everyday life like a hazard course - emails as landmines, meetings as moral tests, family group chats as endurance sports - this book is your spotter on the course.Am I Mental? - Staying Sane in a World Gone Mad is a wry, practical field guide to modern mind-noise: the productivity cult, the happiness hustle, the anxiety economy, the illusion of control, and the irresistible urge to escape. Across clear, punchy chapters you'll learn to run quick sanity checks, turn down the ambient noise, and build routines that keep you upright when the culture won't.WHAT YOU'LL GET- Sanity diagnostics you can actually use: Noise Tolerance, Social Calibration, Decision Friction, and Control Flexibility- A simple scoring model to track sleep, focus, people, patterns, and recovery - no jargon, no fluff- Practical fixes: five-minute resets, small experiments, and repeatable routines that survive real-world chaos- Humour, not hectoring: plain UK English with just enough bite to keep it honestWHO THIS BOOK IS FOR- People who feel over-stimulated, under-slept, and permanently "on"- Builders, carers, freelancers, founders, parents, managers - anyone juggling too many tabs (in the browser and in their head)- Readers who prefer clear tools over vague pep talksWHAT'S INSIDE (AT A GLANCE)- The Productivity Cult: why optimisation became a belief system - and how to step off the treadmill without falling behind- The Happiness Hustle: the pressure to "feel great" all the time (and the saner alternative)- The Anxiety Economy: when stress becomes a market and how to stop being its best customer- Control Addiction: why white-knuckling makes things worse - and what to do instead- The Great Escape: healthy repair vs. numbing avoidance (and how to tell the difference)HOW TO USE IT- Dip in for a quick diagnostic when you're spiralling- Run the score weekly to see where you're drifting- Pick one small nudge, repeat it for seven days, then add the nextWHAT THIS BOOK IS NOT- Not therapy, not a diagnosis manual, not a "rise at 5am or fail" sermon. It's a practical toolbox for non-dramatic stability in a dramatic world.Note on scope: This book distils research, interviews, and conversations with clinicians and people who have experienced mental ill-health first-hand. It is not medical advice. If you're in crisis or suspect a clinical condition, please seek professional care.ABOUT THE AUTHORDean Armstrong writes about how ideas harden into habits - and how those habits shape our days. He blends research, interviews, and lived observation across media, work, and technology. He prefers clarity to cliches, and humour to hand-waving.IF YOU'RE READY TO FEEL LESS FRIED AND MORE STEADYStart with the fastest probe that fits your day, score it, make one small change, and repeat. Sanity isn't a personality; it's a practice. This book shows you how to build it. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…

Taschenbuch. Etat : Neu. nach der Bestellung gedruckt Neuware - Printed after ordering.

Paperback. Etat : new. Paperback. Build a call center that scales on purpose-human + AI, one calm week at a time.If your floor swings from "all lines busy" to "where did the leads go?", you don't need another silver-bullet script-you need an operating system. The Hybrid Call Center OS gives leaders, WFM pros, and pathway engineers a complete, battle-tested rhythm for running a mixed team of agents and automation.What you'll learnThe weekly rhythm: pick one lever, ship a safe A/B, and publish the change log.Six Dials that matter: Connect Qualified Booked Show Won (+ demand in).Guardrails before cleverness: QA thresholds, AHT bands, complaint caps, consent proof.Drillbook, not drama: First-check safe rollback owner "done when."WFM fundamentals: coverage math, shrinkage, and an intraday playbook that actually holds.Quarterly pit stop: run the whole OS in a single 8-hour recap day.What's insideFire drills for real failures: spam flags, queue spikes, payment pauses, broker surges, calendar drift.Bot + human handoff rules: kill loops, keep state, and decide ownership early.QA calibration in 20 minutes: one clip, one point, one practice.Change-log cadence: the minimum fields everyone can follow.Scorecards & tables: category scoring, experiment cards, and slim 69-friendly templates.Who it's forOperators & founders building an outbound engine or service desk.WFM & QA leads who need simple guardrails and fast rollbacks.Pathway engineers connecting IVR/AI to human reps without creating loops.Revenue leaders who prefer measured growth over seat-of-the-pants sprints.Why it worksBecause you stop guessing. You run one visible bet each week, protect the rails, and let the numbers tell you when to move faster. Calm compounds. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. …

Taschenbuch. Etat : Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Build a call center that scales on purpose-human + AI, one calm week at a time.If your floor swings from 'all lines busy' to 'where did the leads go ', you don't need another silver-bullet script-you need an operating system. The Hybrid Call Center OS gives leaders, WFM pros, and pathway engineers a complete, battle-tested rhythm for running a mixed team of agents and automation.What you'll learnThe weekly rhythm: pick one lever, ship a safe A/B, and publish the change log.Six Dials that matter: Connect ¿ Qualified ¿ Booked ¿ Show ¿ Won (+ demand in).Guardrails before cleverness: QA thresholds, AHT bands, complaint caps, consent proof.Drillbook, not drama: First-check ¿ safe rollback ¿ owner ¿ 'done when.'WFM fundamentals: coverage math, shrinkage, and an intraday playbook that actually holds.Quarterly pit stop: run the whole OS in a single 8-hour recap day.What's insideFire drills for real failures: spam flags, queue spikes, payment pauses, broker surges, calendar drift.Bot + human handoff rules: kill loops, keep state, and decide ownership early.QA calibration in 20 minutes: one clip, one point, one practice.Change-log cadence: the minimum fields everyone can follow.Scorecards & tables: category scoring, experiment cards, and slim 6×9-friendly templates.Who it's forOperators & founders building an outbound engine or service desk.WFM & QA leads who need simple guardrails and fast rollbacks.Pathway engineers connecting IVR/AI to human reps without creating loops.Revenue leaders who prefer measured growth over seat-of-the-pants sprints.Why it worksBecause you stop guessing. You run one visible bet each week, protect the rails, and let the numbers tell you when to move faster. Calm compounds.…

Taschenbuch. Etat : Neu. AM I MENTAL? - Staying Sane in a World Gone Mad | Dean Armstrong | Taschenbuch | Englisch | 2025 | Alex Strange | EAN 9798231971701 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.

Taschenbuch. Etat : Neu. The Hybrid Call Center OS - AI Call-Center Growth Blueprint - From First Ring to Revenue | Alex Strange | Taschenbuch | Englisch | 2025 | Alex Strange | EAN 9798231061631 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.…