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  • Langue : anglais

    Edité par Free Pr, 1983

    0029290309 / 9780029290309

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Satisfaisant

    EUR 3,17

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible(s)

    Etat : Good. Item in good condition and has highlighting/writing on text. Used texts may not contain supplemental items such as CDs, info-trac etc.

  • Langue : anglais

    Edité par Free Pr, 2010

    1416532161 / 9781416532163

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

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    Etat: Occasion - Assez bon

    EUR 3,42

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    Expédition nationale : Etats-Unis

    Quantité disponible : 2 disponible(s)

    Hardback. Etat : Very Good. As breathtaking today as when it was completed, Hoover Dam ranks among America's most awe-inspiring, if dubious, achievements. This epic story of the dam--from conception to design to construction--by Pulitzer Prize-winning journalist and Los Angeles Times columnist Michael Hiltzik exposes the tremendous hardships and accomplishments of the men on the ground--and in the air--who built the dam and the demonic drive of Frank Crowe, the boss who pushed them beyond endurance. It is a tale of the tremendous will exerted from start to finish, detailing the canny backroom dealings by Herbert Hoover and Franklin D. Roosevelt, the herculean engineering challenges Crowe faced, and the terrific union strikes by the men who daily fought to beat back the Colorado River. Colossus tells an important part of the story of America's struggle to pull itself out of the Great Depression by harnessing the power of its population and its natural resources.…

  • Langue : anglais

    Edité par Free Pr, 2008

    141655839X / 9781416558392

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

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    Etat: Occasion - Satisfaisant

    EUR 3,42

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    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible(s)

    Etat : Good. For twenty-six years, Iran has waged an international terrorist war while the intelligence services of the West, led by Mossad and the CIA, have waged a relentless, mostly clandestine counter-jihad in return. Though Iran has become a quietly looming threat, little has been revealed about this intelligence-based war. Now, Ronen Bergman, Israel's leading reporter and analyst of intelligence affairs, has written a full account of this secret war. He connected the dots of the long history of Iranian backed terrorist attacks, and revealed for the first time many classified operations against the Iranian terrorist network, including details about collaborations between Israel's Mossad and the CIA and FBI; thrilling Mossad operations, the successful recruitment of top insiders of Iranian intelligence, who have disclosed a wealth of information about Iran's nuclear program as well as it's terrorist activities; and the use of ultra-sophisticated surveillance equipment to penetrate and damage Iranian targets. From the Iranian proxy Hizbollah's planning of terrorists attacks from apartments in New York City, to Iran's training of an army of work Iraqi insurgents in the techniques of suicide bombing and the making of improvised explosive devises, he showed Iran has steadily waged war against the West.…

  • Langue : anglais

    Edité par Free Pr, 2009

    1416552154 / 9781416552154

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

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    Etat: Occasion - Satisfaisant

    EUR 3,42

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    Expédition nationale : Etats-Unis

    Quantité disponible : 2 disponible(s)

    Etat : Good. For the first time, Appetite for Self-Destruction recounts the story of the precipitous rise and fall of the recording industry over the past three decades, when the incredible success of the CD turned the music business into one of the most glamorous, high-profile industries in the world - and the advent of file sharing brought it to its knees. In a comprehensive, fast-paced account full of larger-than-life personalities, Rolling Stone contributing editor Steve Knopper shows that, after the incredible wealth and excess of the '80s and '90s, Sony, Warner, and the other big players brought about their own downfall through years of denial and bad decisions in the face of dramatic advances in technology. Based on interviews with more than two hundred music industry sources - from Warner Music chairman Edgar Bronfman Jr. to renegade Napster creator Shawn Fanning - Knopper is the first to offer such a detailed and sweeping contemporary history of the industry's wild ride through the past three decades. From the birth of the compact disc, through the explosion of CD sales in the '80s and '90s, the emergence of Napster, and the secret talks that led to iTunes, to the current collapse of the industry as CD sales plummet, Knopper takes us inside the boardrooms, recording studios, private estates, garage computer labs, company jets, corporate infighting, and secret deals of the big names and behind-the-scenes players who made it all happen.…

  • Langue : anglais

    Edité par Free Pr, 2008

    1416560165 / 9781416560166

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

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    Etat: Occasion - Assez bon

    EUR 3,66

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    Expédition nationale : Etats-Unis

    Quantité disponible : 4 disponible(s)

    Hardback. Etat : Very Good. From the New York Times bestselling author of It's All Too Much and organizational expert on TLC's Clean Sweep comes a revolutionary guide on how to declutter and create the healthy life and body you've always imagined for yourself. Diets don't work. Why not? Because they focus on what foods we should and shouldn't eat but completely ignore everything else that makes us fat. Look at your own situation: You say you want to lose weight, but you just can't stop indulging. You say you'd exercise more if only you had the time, yet you spend precious hours every night in front of the TV doing what? Munching nutrition-free snacks and drinking supersized beverages. Peter Walsh, the bestselling author of It's All Too Much: An Easy Plan for Living a Richer Life with Less Stuff, believes that the secret to successfully losing weight is to forget about calorie counting and weekly weigh-ins. Instead you need to focus on how, why, and where you eat. When it comes to clearing clutter--the fat in our homes--it isn't about the stuff itself, it's about the life you want to live. The same is true for losing weight: It's not about the pounds, it's about living the life you deserve in the body you want. Using his expert techniques honed from years as a clutter expert and organizational consultant on TLC's Clean Sweep, Peter helps you address how the clutter in your kitchen, your pantry, and your home is directly related to the clutter on your body and negatively affects your ability to lead a full and healthy life. This book shows you how to clean up not just the spaces where you eat, but the routines around them: from planning meals and shopping to dinnertime rituals. Peter knows all the pitfalls and all the excuses. In Does This Clutter Make My Butt Look Fat? he gives you the tools--and courage--you need to get over all your excuses, face the issues, and make the change to a better life.…

  • Langue : anglais

    Edité par Free Pr, 2002

    0743226550 / 9780743226554

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Assez bon

    EUR 3,66

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible(s)

    Etat : Very Good. Ronald Reagan loved to tell stories. Sometimes he used them to break the ice, or to prove a point, but very often he used them to inspire, to uplift, and to remind his listeners of what matters most in life. Recently, in the archives of the Reagan Library, researcher Kiron Skinner unearthed a trove of handwritten Reagan manuscripts from the late 1970s, over 650 in all, which included some priceless examples of Reagan's storytelling abilities. Stories in His Own Hand reproduces the best of these deeply personal anecdotes. Skinner, along with longtime Reagan aides and scholars Annelise and Martin Anderson, has carefully documented the extent of Reagan's manuscripts, which originated as radio transcripts. Earlier, in the bestselling Reagan, In His Own Hand, the editors compiled a broad range of Reagan's policy-oriented essays from this collection, showing an astonishing breadth of vision concerning nearly every issue he would face as president. Here they reveal a different Ronald Reagan: not the political but the personal man, not the executive but the teacher. Here is Reagan on men and women, life and death, family and friends. Here is a man who loved to tell a story to make us all stop, listen, and think about what it means to be human.…

  • Langue : anglais

    Edité par Free Pr, 2011

    1439170428 / 9781439170427

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Satisfaisant

    EUR 3,66

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    Expédition nationale : Etats-Unis

    Quantité disponible : 8 disponible(s)

    Hardback. Etat : Good. An enthusiastic, example-rich argument for innovating in a particular way--by deliberately experimenting and taking small exploratory steps in novel directions. Light, bright, and packed with tidy anecdotes (The Wall Street Journal).What do Apple CEO Steve Jobs, comedian Chris Rock, prize-winning architect Frank Gehry, and the story developers at Pixar films all have in common? Bestselling author Peter Sims found that rather than start with a big idea or plan a whole project in advance, they make a methodical series of little bets, learning critical information from lots of little failures and from small but significant wins. Reporting on a fascinating range of research, from the psychology of creative blocks to the influential field of design thinking, Sims offers engaging and illuminating accounts of breakthrough innovators at work, and a whole new way of thinking about how to navigate uncertain situations and unleash our untapped creative powers.…

  • Langue : anglais

    Edité par Free Pr, 2002

    0743226550 / 9780743226554

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Satisfaisant

    EUR 3,66

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 18 disponible(s)

    Etat : Good. Ronald Reagan loved to tell stories. Sometimes he used them to break the ice, or to prove a point, but very often he used them to inspire, to uplift, and to remind his listeners of what matters most in life. Recently, in the archives of the Reagan Library, researcher Kiron Skinner unearthed a trove of handwritten Reagan manuscripts from the late 1970s, over 650 in all, which included some priceless examples of Reagan's storytelling abilities. Stories in His Own Hand reproduces the best of these deeply personal anecdotes. Skinner, along with longtime Reagan aides and scholars Annelise and Martin Anderson, has carefully documented the extent of Reagan's manuscripts, which originated as radio transcripts. Earlier, in the bestselling Reagan, In His Own Hand, the editors compiled a broad range of Reagan's policy-oriented essays from this collection, showing an astonishing breadth of vision concerning nearly every issue he would face as president. Here they reveal a different Ronald Reagan: not the political but the personal man, not the executive but the teacher. Here is Reagan on men and women, life and death, family and friends. Here is a man who loved to tell a story to make us all stop, listen, and think about what it means to be human.…

  • Langue : anglais

    Edité par Free Pr, 2010

    1439128642 / 9781439128640

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

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    Etat: Occasion - Satisfaisant

    EUR 3,67

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    Expédition nationale : Etats-Unis

    Quantité disponible : 2 disponible(s)

    Hardback. Etat : Good. "Wisenheimer" is a frank, comical account of the author's hyper-articulate childhood that left him alienated until he joined the Debate Club.

  • Langue : anglais

    Edité par Free Pr, 2006

    0743271165 / 9780743271165

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Assez bon

    EUR 3,72

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    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible(s)

    Etat : Very Good.

  • Langue : anglais

    Edité par Free Pr, 2006

    0743271165 / 9780743271165

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Satisfaisant

    EUR 3,72

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    Expédition nationale : Etats-Unis

    Quantité disponible : 2 disponible(s)

    Etat : Good.

  • Langue : anglais

    Edité par Free Pr, 2009

    1439172951 / 9781439172957

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

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    Etat: Occasion - Satisfaisant

    EUR 3,78

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    Expédition nationale : Etats-Unis

    Quantité disponible : Plus de 20 disponibles

    Hardback. Etat : Good. Now in paperback, this posthumous work by an American classic was a fitting last book, an instant bestseller, and a huge success One of the undisputed heavyweight champions of American comedy, with nineteen appearances on the Johnny Carson show, thirteen HBO specials, five Grammys, and a critical Supreme Court battle over censorship under his belt, George Carlin saw it all throughout his extraordinary fifty-year career, and made fun of most of it. Last Words is the story of the man behind some of the most seminal comedy of the last half century, blending his signature acerbic humor with never-before-told stories from his own life, including encounters with a Who's Who of 1970s celebrity--from Lenny Bruce to Hugh Hefner--and the origins of some of his most famous standup routines. Carlin's early conflicts, his long struggle with substance abuse, his turbulent relationships with his family, and his triumphs over catastrophic setbacks all fueled the unique comedic worldview he brought to the stage. From the heights of stardom to the low points few knew about, Last Words is told with the same razor-sharp wit and unblinking honesty that made Carlin one of the best-loved comedians in American history.…

  • Langue : anglais

    Edité par Free Pr, 2007

    0743284976 / 9780743284974

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Satisfaisant

    EUR 3,78

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 8 disponible(s)

    Etat : Good. Pistol is more than the biography of a ballplayer. It's the stuff of classic novels: the story of a boy transformed by his father's dream and the cost of that dream. Even as Pete Maravich became Pistol Pete a basketball icon for baby boomers all the Maraviches paid a price. Now acclaimed author Mark Kriegel has brilliantly captured the saga of an American family: its rise, its apparent ruin, and, finally, its redemption. Almost four decades have passed since Maravich entered the national consciousness as basketball's boy wizard. No one had ever played the game like the kid with the floppy socks and shaggy hair. And all these years later, no one else ever has. The idea of Pistol Pete continues to resonate with young people today just as powerfully as it did with their fathers. In averaging 44.2 points a game at Louisiana State University, he established records that will never be broken. But even more enduring than the numbers was the sense of ecstasy and artistry with which he played. With the ball in his hands, Maravich had a singular power to inspire awe, inflict embarrassment, or even tell a joke. But he wasn't merely a mesmerizing showman. He was basketball's answer to Elvis, a white Southerner who sold Middle America on a black man's game. Like Elvis, he paid a terrible price, becoming a prisoner of his own fame. Set largely in the South, Kriegel's Pistol, a tale of obsession and basketball, fathers and sons, merges several archetypal characters. Maravich was a child prodigy, a prodigal son, his father's ransom in a Faustian bargain, and a Great White Hope. But he was also a creature of contradictions: always the outsider but a virtuoso in a team sport, an exuberant showman who wouldn't look you in the eye, a vegetarian boozer, an athlete who lived like a rock star, a suicidal genius saved by Jesus Christ. A renowned biographer People magazine called him a master Kriegel renders his subject with a style that is, by turns, heartbreaking, lyrical, and electric. The narrative begins in 1929, the year a missionary gave Pete's father a basketball. Press Maravich had been a neglected child trapped in a hellish industrial town, but the game enabled him to blossom. It also caused him to confuse basketball with salvation. The intensity of Press's obsession initiates a journey across three generations of Maraviches. Pistol Pete, a ballplayer unlike any other, was a product of his father's vanity and vision. But that dream continues to exact a price on Pete's own sons. Now in their twenties and fatherless for most of their lives they have waged their own struggles with the game and its ghosts. Pistol is an unforgettable biography. By telling one family's history, Kriegel has traced the history of the game and a large slice of the American narrative.…

  • Langue : anglais

    Edité par Free Pr, 2005

    0743277783 / 9780743277785

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Assez bon

    EUR 3,78

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible(s)

    Hardback. Etat : Very Good. In this landmark new book, James Womack and Daniel Jones deconstruct this broken producer-consumer model and show businesses how to repair it. A massive disconnect exists between consumers and providers today. Consumers have a greater selection of higher quality goods to choose from and can obtain these items from a growing number of sources. Computers, cars, and even big-box retail sites promise to solve our every need. So why aren't consumers any happier? Because everything surrounding the process of obtaining and using all these products causes us frustration and disappointment. Why is it that, when our computers or our cell phones fail to satisfy our needs, virtually every interaction with help lines, support centers, or any organization providing service is marked with wasted time and extra hassle? And who among us hasn't spent countless hours in the waiting room at the doctor's office, or driven away from the mechanic only to have the fix engine light go on? In their bestselling business classic Lean Thinking, James Womack and Daniel Jones introduced the world to the principles of lean production -- principles for eliminating waste during production. Now, in Lean Solutions, the authors establish the groundbreaking principles of lean consumption, showing companies how to eliminate inefficiency during consumption. The problem is neither that companies don't care nor that the people trying to fix our broken products are inept. Rather, it's that few companies today see consumption as a process -- a series of linked goods and services, all of which must occur seamlessly for the consumer to be satisfied. Buying a home computer, for example, involves researching, purchasing, integrating, maintaining, upgrading, and, ultimately, replacing it. Across all industries, companies that apply the principles of lean consumption will learn how to provide the full value consumers desire from products without wasting time or effort -- theirs or the consumers' -- and as a result these companies will be more profitable and competitive. Lean Solutions is full of surprising success stories: Fujitsu, a leading service company for technology, has transformed the way call centers solve problems -- learning how to eliminate the underlying cause of current problems rather than fixing them again and again. An extremely successful car dealership has adopted lean principles to streamline its business, making for dramatically reduced wait time, fewer return trips, and greater satisfaction for customers -- and a far more lucrative enterprise. Lean Solutions will inspire managers to take the first steps toward perfecting their company's process of giving consumers what they really want.…

  • Langue : anglais

    Edité par Free Pr, 2003

    0743202988 / 9780743202985

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Satisfaisant

    EUR 3,78

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : Plus de 20 disponibles

    Hardback. Etat : Good. An idyllic Hawaiian wedding held the promise of a wonderful future for handsome, athletic Chris Northon, an airline pilot, a confirmed bachelor-turned-devoted family man; and Liysa, an acclaimed surf photographer, loving mother, and aspiring Hollywood screenwriter. But few, including Chris, had seen Liysa's other side -- her controlling behavior and dark moods, her insatiable hunger for money and property. And no one anticipated the fatal outcome of a family camping trip in an Oregon forest. Liysa soon revealed herself as a victim of domestic abuse that culminated at the campsite, where she shot Chris in self-defense. But crime scene evidence led detectives to wonder if Liysa was a killer, not a victim. Her controversial trial stunned all who thought they knew her. A lifetime of sociopathic manipulations and lies had been expertly hidden behind her facade of perfection -- as was her rage to destroy any obstacle to her ultimate happiness, even if it was the man she vowed to love forever. …

  • Langue : anglais

    Edité par Free Pr, 2011

    1451648650 / 9781451648652

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Assez bon

    EUR 3,78

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    Expédition nationale : Etats-Unis

    Quantité disponible : Plus de 20 disponibles

    Hardback. Etat : Very Good.

  • Langue : anglais

    Edité par Free Pr, 2005

    074326987X / 9780743269872

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

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    Etat: Occasion - Satisfaisant

    EUR 3,78

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    Expédition nationale : Etats-Unis

    Quantité disponible : 8 disponible(s)

    Hardback. Etat : Good. A guide to achieving financial stability and prosperity encourages new ways to think about and manage money, discussing such topics as balancing a budget, planning for entertainment, and getting out of debt.

  • Langue : anglais

    Edité par Free Pr, 2010

    1416569596 / 9781416569596

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

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    Etat: Occasion - Satisfaisant

    EUR 3,78

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    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible(s)

    Hardback. Etat : Good. Synopsis coming soon.

  • Langue : anglais

    Edité par Free Pr, 2008

    0743264959 / 9780743264952

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

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    Etat: Occasion - Satisfaisant

    EUR 3,78

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    Expédition nationale : Etats-Unis

    Quantité disponible : Plus de 20 disponibles

    Hardback. Etat : Good. The #1 New York Times bestselling advice guru, Dr. Phil McGraw, presents a practical and inspiring guide to overcoming life's seven biggest crises. Sooner or later, every adult faces a potentially devastating situation. Dealing with the stress of a traumatic event--whether it's the loss of a loved one or a sudden illness--requires skills and insights very different to those used to manage day-to-day turbulence. And no author is as equipped as Dr. Phil to guide readers in navigating their most trying moments. With his trademark calm and prescriptive approach, Dr. Phil divides these life-altering events into seven categories--including loss, fear, adaptability (or lack thereof), physical and mental health--and then teaches readers how to take control in each case. He identifies the different problems that can arise during crisis, from forced changes in plans to fraught emotions to indecision, and shows how to overcome them, step by step. Real Life offers advice both on preparing for extreme moments and for dealing with those situations that occur with absolutely no warning. Sensible yet reassuring, it's filled with lessons, anecdotes, and thoughtful advice that will make the difference between coping with and conquering a problem, even on life's very worst days.…

  • Langue : anglais

    Edité par Free Pr, 2005

    0743277783 / 9780743277785

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

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    Etat: Occasion - Moyen

    EUR 3,78

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible(s)

    Hardback. Etat : Fair. In this landmark new book, James Womack and Daniel Jones deconstruct this broken producer-consumer model and show businesses how to repair it. A massive disconnect exists between consumers and providers today. Consumers have a greater selection of higher quality goods to choose from and can obtain these items from a growing number of sources. Computers, cars, and even big-box retail sites promise to solve our every need. So why aren't consumers any happier? Because everything surrounding the process of obtaining and using all these products causes us frustration and disappointment. Why is it that, when our computers or our cell phones fail to satisfy our needs, virtually every interaction with help lines, support centers, or any organization providing service is marked with wasted time and extra hassle? And who among us hasn't spent countless hours in the waiting room at the doctor's office, or driven away from the mechanic only to have the fix engine light go on? In their bestselling business classic Lean Thinking, James Womack and Daniel Jones introduced the world to the principles of lean production -- principles for eliminating waste during production. Now, in Lean Solutions, the authors establish the groundbreaking principles of lean consumption, showing companies how to eliminate inefficiency during consumption. The problem is neither that companies don't care nor that the people trying to fix our broken products are inept. Rather, it's that few companies today see consumption as a process -- a series of linked goods and services, all of which must occur seamlessly for the consumer to be satisfied. Buying a home computer, for example, involves researching, purchasing, integrating, maintaining, upgrading, and, ultimately, replacing it. Across all industries, companies that apply the principles of lean consumption will learn how to provide the full value consumers desire from products without wasting time or effort -- theirs or the consumers' -- and as a result these companies will be more profitable and competitive. Lean Solutions is full of surprising success stories: Fujitsu, a leading service company for technology, has transformed the way call centers solve problems -- learning how to eliminate the underlying cause of current problems rather than fixing them again and again. An extremely successful car dealership has adopted lean principles to streamline its business, making for dramatically reduced wait time, fewer return trips, and greater satisfaction for customers -- and a far more lucrative enterprise. Lean Solutions will inspire managers to take the first steps toward perfecting their company's process of giving consumers what they really want.…

  • Langue : anglais

    Edité par Free Pr, 2005

    0743277783 / 9780743277785

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Satisfaisant

    EUR 3,78

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 6 disponible(s)

    Hardback. Etat : Good. In this landmark new book, James Womack and Daniel Jones deconstruct this broken producer-consumer model and show businesses how to repair it. A massive disconnect exists between consumers and providers today. Consumers have a greater selection of higher quality goods to choose from and can obtain these items from a growing number of sources. Computers, cars, and even big-box retail sites promise to solve our every need. So why aren't consumers any happier? Because everything surrounding the process of obtaining and using all these products causes us frustration and disappointment. Why is it that, when our computers or our cell phones fail to satisfy our needs, virtually every interaction with help lines, support centers, or any organization providing service is marked with wasted time and extra hassle? And who among us hasn't spent countless hours in the waiting room at the doctor's office, or driven away from the mechanic only to have the fix engine light go on? In their bestselling business classic Lean Thinking, James Womack and Daniel Jones introduced the world to the principles of lean production -- principles for eliminating waste during production. Now, in Lean Solutions, the authors establish the groundbreaking principles of lean consumption, showing companies how to eliminate inefficiency during consumption. The problem is neither that companies don't care nor that the people trying to fix our broken products are inept. Rather, it's that few companies today see consumption as a process -- a series of linked goods and services, all of which must occur seamlessly for the consumer to be satisfied. Buying a home computer, for example, involves researching, purchasing, integrating, maintaining, upgrading, and, ultimately, replacing it. Across all industries, companies that apply the principles of lean consumption will learn how to provide the full value consumers desire from products without wasting time or effort -- theirs or the consumers' -- and as a result these companies will be more profitable and competitive. Lean Solutions is full of surprising success stories: Fujitsu, a leading service company for technology, has transformed the way call centers solve problems -- learning how to eliminate the underlying cause of current problems rather than fixing them again and again. An extremely successful car dealership has adopted lean principles to streamline its business, making for dramatically reduced wait time, fewer return trips, and greater satisfaction for customers -- and a far more lucrative enterprise. Lean Solutions will inspire managers to take the first steps toward perfecting their company's process of giving consumers what they really want.…

  • Langue : anglais

    Edité par Free Pr, 1992

    0029344379 / 9780029344378

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

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    Etat: Occasion - Satisfaisant

    EUR 3,78

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 2 disponible(s)

    Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Langue : anglais

    Edité par Free Pr, 2010

    1416569596 / 9781416569596

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

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    Etat: Occasion - Assez bon

    EUR 3,78

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    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible(s)

    Hardback. Etat : Very Good. Synopsis coming soon.

  • Langue : anglais

    Edité par Free Pr, 2007

    0743255321 / 9780743255325

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Satisfaisant

    EUR 3,78

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 14 disponible(s)

    Etat : Good. This audiobook is a powerful program that will give you a deeply personal, revelatory experience of your soul. What is required is that you enter your castle and explore with great intent the contents of your seven mansions and their many rooms. You'll be introduced to a new spiritual renaissance as Caroline Myss explains the nature of mysticism and its experiences; what it means to be called into mystical service; and how to discover your unique gifts, have an authentic experience of the sacred, become a channel for grace, and more.…

  • Langue : anglais

    Edité par Free Pr, 1992

    0029344379 / 9780029344378

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Occasion - Assez bon

    EUR 3,78

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible(s)

    Etat : Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Langue : anglais

    Edité par Free Pr, 1992

    0029344379 / 9780029344378

    • Couverture rigide

    Vendeur : Orion Tech, Kingwood, TX, Etats-UnisOrion Tech

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Satisfaisant

    EUR 3,79

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible(s)

    Hardcover. Etat : Good.

  • Langue : anglais

    Edité par Free Pr, 1992

    0029344379 / 9780029344378

    • Couverture rigide

    Vendeur : Gulf Coast Books, Cypress, TX, Etats-UnisGulf Coast Books

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Satisfaisant

    EUR 3,79

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible(s)

    Hardcover. Etat : Good.

  • Langue : anglais

    Edité par Free Pr, 2004

    0743238516 / 9780743238519

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Satisfaisant

    EUR 3,82

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 14 disponible(s)

    Hardback. Etat : Good. In her most personal and provocative book to date, the #1 bestselling master of true crime presents her long-awaited definitive narrative of the brutal and senseless crimes that haunted the Seattle area for decades (Publishers Weekly). This is the extraordinary true story of the most prolific serial killer the nation had ever seen -- a case involving more than forty-nine female victims, two decades of intense investigative work.and one unrelenting killer who not only attended Ann Rule's book signings but lived less than a mile away from her home.…

  • Langue : anglais

    Edité par Free Pr, 2004

    0743238516 / 9780743238519

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Moyen

    EUR 3,82

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 5 disponible(s)

    Hardback. Etat : Fair. In her most personal and provocative book to date, the #1 bestselling master of true crime presents her long-awaited definitive narrative of the brutal and senseless crimes that haunted the Seattle area for decades (Publishers Weekly). This is the extraordinary true story of the most prolific serial killer the nation had ever seen -- a case involving more than forty-nine female victims, two decades of intense investigative work.and one unrelenting killer who not only attended Ann Rule's book signings but lived less than a mile away from her home.…

  • Langue : anglais

    Edité par Free Pr, 2003

    0743219651 / 9780743219655

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Satisfaisant

    EUR 3,82

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 5 disponible(s)

    Etat : Good. A survivor of the Cuban Revolution recounts his pre-war childhood as the religiously devout son of a judge father who fancied himself a reincarnated King Louis XVI, and describes the conflict's violent and irrevocable impact on his friends, family, and native home.