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Paperback. Etat : Good. Brian Cuban is a successful lawyer, activist and TV host is living with an enemy that haunted him for over 30 years - his own reflection in the mirror. Through a series ofvery personal, witty and poignant anecdotes, the younger brother of Dallas Mavericks owner Mark Cuban opens up about his personal battle with a mental disorder known as Body Dysmorphic Disorder (BDD) in which the sufferer is preoccupied with a distorted sense of self-image and is often afflicted with eating disorders, depression and addiction. In the book, Cuban illustrates the ongoing nightmare of (BDD) that has permeated his thoughts since childhood, taking the reader through the painful journey of childhood bullying over his weight, rejection and the behaviors that slowly developed as a young adult which took him into the abyss of depression, alcoholism, drug addiction, steroid abuse and eating disorders, nearly causing him to take his own life at the age of 44.Editorial Reviews: Having helped people learn to lose weight and keep it off for more than 25 years, I now believe Brian Cuban has had the courage to open an emotional door that will give both men and women a true understanding of how they perceive their body image and unlock that door for a lifetime of success Larry North, Healthy Living Lifestyle Expert, Bestselling author of Get Fit and Living LeanIn a field strewn with myth and fiction, Cuban provides us with an absorbing account of his struggle with body dysmorphic disorder, giving a human face to a scientific problem. In my years of working in addiction medicine, I have seen that sometimes it is easier for a patient to realize the need to seek help when they see themselves in the stories of others; Cuban's book is an important addition to scientific texts, and we are all the richer for it. Andrea G. Barthwell, MD, FASAM Past President of the American Society of Addiction Medicine (ASAM) and Former Deputy Director of Demand Reduction, White House Office of National Drug Control PolicyShattered Image is one man's compelling and rare account of his long struggle with and recovery from body dysmorphic disorder. In my professional experience, BBD is a condition that is not often recognized, and I am thankful that Cuban is shedding light on the eating disorders, alcoholism, drug addiction, depression and other psychiatric illnesses that can result from it. Gerald A. Melchiode, MD, Clinical Professor of Psychiatry, UT Southwestern Medical CenterShattered Image is infused with relentless resilience in the face of the eating disorders, addiction and despair often associated with Body Dysmorphic Disorder. Brian Cuban's candid revelations of the human spirit's ability to overcome significant obstacles will strengthen and encourage all who are fortunate to read this page turner. Jacquelyn Ekern, MS, LPC - President, Eating Disorder Hope Brian Cuban tackles a subject nobody talks about with honesty, grace, and hope. This book will help countless people. Bob Beaudine, Author of the best-selling book The Power of WHO & CEO of Eastman and BeaudineBrian Cuban resides in Dallas, TX.…

paperback. Etat : Good.

Paperback. Etat : Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Etat : Fair. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

paperback. Etat : Very Good.

Paperback. Etat : Good. As a young man in love with the sea, Ray Pittman finds his life threatened by pirates, shipwrecks, mysterious invaders and sharks in the ocean in the dark of night. Ray wrestles with his beliefs in the jungles of Southeast Asia where he is raised, and discovers he cannot be a bystander in the fight for his soul.A thrilling adventure and heart-pounding read. - Jeff Kinley, Bestselling authorGet ready for a stormy journey of laughter and tears that will cary you to distant worlds. - Steve Richardson, President, Pioneers USARay's journey will leave you breathless . . . inspired to see the world in a different way. - Melinda Estabrooks - TV, Podcast, web show host & international speakerRay Pittman is a dive master, boat captain, community developer and storyteller. Never too far from the ocean, Ray lives in the Fiji Islands with his wife and three daughters.…

Paperback. Etat : Fair. 13th. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

Paperback. Etat : Good. A real-world, plain-language how-to guide for delivering amazing customer service to customers and end-users.Now in its third edition, The Compassionate Geek is the definitive guide for delivering amazing customer service to customers and end-users. Filled with practical tips, best practices and real-world techniques, The Compassionate Geek is a quick read with equally fast results. Each chapter contains a reflection and discussion section to help improve customer service skills. Inside are lots of personal stories and examples of mistakes made and lessons learned in addition to an entire chapter on overcoming personal and professional obstacles. All of the information is presented in a straightforward style that can be understood and used right away. There's nothing frou-frou, just down-to-earth tips and technical support best practices learned from years of working with technical staff and demanding customers and end-users.Here's what you'll find: The four intrinsic qualities of great customer service providersCustomer service tips on how to say no without alienating your customer or end userBest practices for communicating with email, including examplesBest practices for communicating using chat and textingTen tips for being a good listenerTwo practical ways to keep your emotions in check using emotional intelligence (eq) techniquesA six-step flow chart for handling customer and end user callsCustomer service skills to use when the customer or end user is wrongHow to work with the different generations in the workplaceMotivational stories of human triumph with reflection and discussion questionsTechniques for overcoming personal and professional obstaclesAll of the information is presented in a straightforward style that you can understand and use right away. There's nothing foo-foo, just down-to-earth tips and technical support best practices learned from years of working with technical staff and demanding customers and end users.…

Paperback. Etat : Good. Sooner or later we all need healthcare and with increasing frequency as we age. Naturally, we want our care to be easy to access, effective, and as positive of an experience as possible. Getting quality healthcare means living longer, an improved quality of life, reductions in the painful effects of chronic and acute illness, as well as saving time, money, and frustration. Unfortunately, negotiating the healthcare system can be like crossing a minefield. From selecting the right doctors, to knowing how to communicate with them, to understanding and managing the treatment process to avoiding medical errors, using healthcare can be quite challenging. Consider the following: At least 210,000 preventable deaths occur every year in hospitals with numerous mistakes and mishaps occurring regularly. Prescription drug overdose is the leading cause of injury death in the United States (CDC). And $750 billion dollars a year are spent on unnecessary medical procedures. Our healthcare can kill us if we are not careful In this important book discover: - Why medical errors happen and how to prevent them - The secret to finding the best doctors & when to choose a new one - How to communicate effectively with your doctor or healthcare facility - How to make sure your health records are being kept accurately - Key strategies for managing your treatment process to get the best outcome The Healthcare Handbook has been written by Dr. Gwen van Servellen, a UCLA Professor Emeritus with 35 years of experience evaluating patient care. With numerous articles and books published on achieving high quality healthcare, Dr. van Servellen has been a highly sought after consultant to hospitals, clinics, and universities. Now she brings her considerable knowledge and experience to helping you get the most from your healthcare. At last, a book that helps patients navigate the healthcare system, assure that they get the most out of relationships with their healthcare providers, and have the tools to manage and direct their own health care outcomes. - Judith F. Karshmer, PMHCNS-BC, Dean & Professor, School of Nursing & Health Professions, University of San Francisco Whether you are in need of healthcare yourself or are responsible for helping a loved one The Healthcare Handbook is an essential guide for helping you avoid medical errors and getting the most positive outcome from your healthcare.…

Paperback. Etat : Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Etat : Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Etat : like_new. Fast & Free Shipping â" Excellent condition book with clean cover and pages. Barely handled, with minimal wear. An outstanding copy, close to enjoy.

Etat : very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

Paperback. Etat : Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Etat : Fair.

Paperback. Etat : Good.

Paperback. Etat : Very Good.

Etat : very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Paperback. Etat : Very Good. First Edition. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Etat : Very Good.

Paperback. Etat : Very Good. 2nd. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Etat : Very Good.

Paperback. Etat : Good.

Paperback. Etat : Good.

paperback. Etat : As New.

paperback. Etat : Very Good.