Robert smith (Plus de 1 000 résultats)

paperback. Etat : Fair.

paperback. Etat : Good.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : As New. Shows very minimal signs of wear and previous use. A portion of your purchase benefits nonprofits! - Note: Edition & format may differ from what is shown in stock photo & item details. May not include supplementary material (toys, access code, dvds, etc).

Paperback. Etat : Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Etat : Good. As the cost of doing business increases, call centers and help desks are frequently moving overseas. How can your center remain competitive? Is pooling the best way to slash your wait times? James Abbott concisely answers these questions as he leads you through the world of process-centered customer service. Strategic and tactical terms, how to choose metrics to measure, and the miracle of Queuing Science are covered thoroughly, using easy-to-grasp anecdotes to explain the key technical topics.…

Paperback. Etat : Very Good. As the cost of doing business increases, call centers and help desks are frequently moving overseas. How can your center remain competitive? Is pooling the best way to slash your wait times? James Abbott concisely answers these questions as he leads you through the world of process-centered customer service. Strategic and tactical terms, how to choose metrics to measure, and the miracle of Queuing Science are covered thoroughly, using easy-to-grasp anecdotes to explain the key technical topics.…

Etat : Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Etat : Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Etat : Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Paperback. Etat : Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Paperback. Etat : Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority.

Etat : acceptable.

Hardback. Etat : Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Etat : Very Good. first edition, 180 pp., illustrated, small quarto, former owner's name handstamped to free end paper, original gilt stamped cloth now slightly dulled at spine, else very good. - If you are reading this, this item is actually (physically) in our stock and ready for shipment once ordered. We are not bookjackers. Buyer is responsible for any additional duties, taxes, or fees required by recipient's country.…

Hardcover. Etat : Fair. Hardcover. ORIGINAL 1899 PRINTING. Ex-Library with usual markings. Pages are unmarked. Covers show light edge wear with rubbing/light scuffing. Hinges cracked and loose but binding intact. Book has a musty smell from basement storage.; 100% Satisfaction Guaranteed! Ships same or next business day.…

Hardcover. Etat : Good. No Jacket. 1st Edition. 1933, ix, 368pp, illustrated. Top of backstrip has two small splits, spine somewhat darkened, else G. What a difference sixty years can make. It looked to the author, writing in 1933, that the Russian Revolution, so strongly entrenched, was fixed and unstoppable, at least inside the Soviet Union. He realized that a world revolution, which is what the Soviets had in mind, had failed, but predicted that should war break out, anything was possible, even the extermination of all communists and all capitalists.…

paperback. Etat : Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

Hardcover. Etat : Very Good. No Jacket. 1st Edition. No Jacket. Faded Blue Cloth W/ Applied Picture Of Gull. White Inital On Spine. Scuff And Wear Through Spine Ends, Edges.Endpapers Darkened. Content Yellowed. No Noted Dog Ears, Marks, Etc.Clean And Tight. Stated First Edition. Signed by Author(s).

Etat : Good. 180 pp., Hardcover, ex library, else text clean and binding tight. - If you are reading this, this item is actually (physically) in our stock and ready for shipment once ordered. We are not bookjackers. Buyer is responsible for any additional duties, taxes, or fees required by recipient's country.…

Soft cover. Etat : Fair. No Jacket. Binding is still good. Text is clear. There is wear to this paperback. The cover has been creased.

Etat : New.

Paperback or Softback. Etat : New. Start Own Move: A Wake Up Guide for Strategic Leaders. Book.

Hardcover. Etat : Very Good. 1st Edition. Second Printing Stated. Strong Very Good with very light shelf edge wear and tiny corner bumps. Very light spine ends wear and some light lettering loss on spine panel. Interior is unmarked with clean off white to tanning pages. Clean sharp copy.

Hardcover. Etat : Very Good. Hardcover, no dust jacket as issued, black boards, binding is clean, tight and square, no tears, text is clean and unmarked, edges are lightly rubbed, corner tips are gently bumped, pages and inside covers are yellowed, page edges are lightly soiled from use and age.

Paperback. Etat : Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.

Hardcover. Etat : Very Good. 1st Edition. 347 pp.+ Photo Plt at Frontis, Many Photo Plts, rebound in ex lib Purple Hardback, Gilt title, perfs on title page but spine number removed & little else marked, Actually quite nicely bound with good shelf appearance, VG, no DJ, 1st ed (Stated).

Etat : New.

Hardcover. Etat : Good. No Jacket. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.