Cdx learning systems - série de 3 livres (63 résultats)

Soft cover. Etat : As New. unused. ships lightning fast.

Etat : Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Etat : Fair. Illustrated. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

Etat : very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Etat : very_good. Gently read. May have name of previous ownership, or ex-library edition. Binding tight; spine straight and smooth, with no creasing; covers clean and crisp. Minimal signs of handling or shelving. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships USPS Media Mail.…

Etat : new.

hardcover. Etat : Good.

Etat : New.

Paperback. Etat : New. Service advisors are an essential component of any service-oriented automotive shop. In 'Service Advising and Management', students gain the communication, customer service, and automotive knowledge they need to balance competing demands from customers, technicians, and shop management to become successful service advisors.Covers effective communication skills for all phases of the service process, from initial greeting and walk-around inspection to writing the repair order and vehicle re-delivery.Reviews basic vehicle operations for working with technicians and explaining issues to customers.Explains the importance of inspection-based selling and producing strong service write-ups.Emphasizes customer service and verbal communication skills with a focus on active listening, addressing concerns, and eliminating barriers to customer loyalty.Puts knowledge into practice with application chapters that enhance write-up and relationship skills.Contains real-world "Advisor Tips" and other pedagogical tools to reinforce new knowledge, such as review questions, bulleted takeaways, and key terms for each chapter'Service Advising and Management' allows service advising students to become an integral part of any automotive shop, building long-term customer relationships and a better customer experience along the way.…

hardcover. Etat : Good. Used books may not include access codes or one time use codes. Proven Seller with Excellent Customer Service. Choose expedited shipping and get it FAST.

hardcover. Etat : Acceptable. Poor Condition Used Book - Used books may not include access codes or one time use codes. Proven Seller with Excellent Customer Service. Choose expedited shipping and get it FAST.

Etat : As New. Unread book in perfect condition.

PAP. Etat : New. New Book. Shipped from UK. Established seller since 2000.

Paperback. Etat : Brand New. 212 pages. 11.00x8.50x0.25 inches. In Stock.

hardcover. Etat : Very good condition. In very clean condition. Ships quickly.

Hardcover. Etat : Fair. Book in Fair condition.

Etat : New. 2019. Illustrated. paperback. . . . . .

Hardcover. Etat : Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority.

Etat : New.

hardcover. Etat : Fine. 2. Grade 4 out of 5 points. This is a used book. Book may have wear due to handling. Has no markings on pages. May not include extra materials like access codes, CDs, accessories, etc. All orders ship by next business day! We are a small company and very thankful for your business.…

Hardcover. Etat : Very Good. 2. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Etat : New. pp. 212.

hardcover. Etat : Very Good. Hardback--NO CD,DVD,ACCESS CODE--cover shows slight wear otherwise excellent condition.

Etat : New. pp. 212 Illustrated edition NO-PA16APR2015-KAP.

Paperback / softback. Etat : New. New copy - Usually dispatched within 4 working days.

hardcover. Etat : Very Good. Complete and clean. All pages present and readable, binding intact. Highlighting or writing is absent or limited to a handful of pages. No water damage. Cover and spine may show light shelf wear, edge bumping, or minor creasing. May have a remainder mark, stickers or sticker residue, or a previous owner's name. Access codes, CDs, DVDs, and other bundled supplements may not be included and should be assumed used or missing unless the listing explicitly states otherwise.…

Etat : New. 2019. Illustrated. paperback. . . . . . Books ship from the US and Ireland.

Etat : New. 2017. Illustrated. hardcover. . . . . .

Etat : As New. Unread book in perfect condition.

Etat : New. In English.