Acts (Plus de 300 000 résultats)

Paperback. Etat : Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Etat : Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Etat : Fair. The Pulitzer Prize-winning tragedy of a salesman?s deferred American dream Ever since it was first performed in 1949, Death of a Salesman has been recognized as a milestone of the American theater. In the person of Willy Loman, the aging, failing salesman who makes his living riding on a smile and a shoeshine, Arthur Miller redefined the tragic hero as a man whose dreams are at once insupportably vast and dangerously insubstantial. He has given us a figure whose name has become a symbol for a kind of majestic grandiosity?and a play that compresses epic extremes of humor and anguish, promise and loss, between the four walls of an American living room."By common consent, this is one of the finest dramas in the whole range of the American theater." ?Brooks Atkinson, The New York Times"So simple, central, and terrible that the run of playwrights would neither care nor dare to attempt it." ?Time.…

Hardback. Etat : Very Good. Develop standard-setting customer service Based on the best-selling book Fabled Service by Betsy Sanders This program will help you develop exceptional customer service that puts your organization above your competition. Inspiring Fabled Service helps you assess your needs and select activities to improve weak areas in your current customer service. Teach others vital customer service skills, such as how to: * Positively represent the organization * Satisfy customers so they will buy the product or service * Encourage customers to return * Understand what motivates people and initiates action * Solve problems immediately and effectively. and more Simply written, this program includes all necessary materials to create results-oriented, customized customer service training. A Trainer's Guide includes specific direction for administering the Customer Service Survey, which assesses individual strengths and weaknesses in three learning areas: understanding him or herself and others; planning for results; and product/service knowledge. The Guide also includes 12 prepared activities that correspond with the three learning areas. Using results from the survey, you choose activities that will help your group improve in its weaker areas. Each activity specifies goals, materials needed, time required, physical setting, and process (including questions to help you review what was learned and help people understand what can be applied to every day situations). You will need to order a Participant Workbook for each person involved in the training. The Workbook includes a copy of the survey and participant materials for each activity. Create great service that gets customers talking.…

Paperback. Etat : Good. The Pulitzer Prize-winning tragedy of a salesman?s deferred American dream Ever since it was first performed in 1949, Death of a Salesman has been recognized as a milestone of the American theater. In the person of Willy Loman, the aging, failing salesman who makes his living riding on a smile and a shoeshine, Arthur Miller redefined the tragic hero as a man whose dreams are at once insupportably vast and dangerously insubstantial. He has given us a figure whose name has become a symbol for a kind of majestic grandiosity?and a play that compresses epic extremes of humor and anguish, promise and loss, between the four walls of an American living room."By common consent, this is one of the finest dramas in the whole range of the American theater." ?Brooks Atkinson, The New York Times"So simple, central, and terrible that the run of playwrights would neither care nor dare to attempt it." ?Time.…

Paperback. Etat : Very Good. The Pulitzer Prize-winning tragedy of a salesman?s deferred American dream Ever since it was first performed in 1949, Death of a Salesman has been recognized as a milestone of the American theater. In the person of Willy Loman, the aging, failing salesman who makes his living riding on a smile and a shoeshine, Arthur Miller redefined the tragic hero as a man whose dreams are at once insupportably vast and dangerously insubstantial. He has given us a figure whose name has become a symbol for a kind of majestic grandiosity?and a play that compresses epic extremes of humor and anguish, promise and loss, between the four walls of an American living room."By common consent, this is one of the finest dramas in the whole range of the American theater." ?Brooks Atkinson, The New York Times"So simple, central, and terrible that the run of playwrights would neither care nor dare to attempt it." ?Time.…

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Hardback. Etat : Good. Hardlucky is - as his name implies - always falling victim to his bad luck. He falls down stairs, accidentally hits a cow with his cart, and burns down his house. Blaming his hometown for his bad luck, Hardlucky sets out to find a new home. But his bad luck seems to follow him - and he even lands in jail. Lisowski, Gabriel (illustrateur).…

Etat : Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Etat : Very Good. Ruvolo engages readers in a thoughtful study of the book of Acts while uncovering the conviction and passion that transforms ordinary people into powerful witnesses for Christ.

Hardback. Etat : Good. A deeply moving story of what it means to care for those we love by bestselling author Kate Mosse.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Kevin Lepp (illustrateur).

Etat : Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Etat : Good. The history of Britain has been dominated by one figure - Margaret Thatcher. Her election marked a decisive break with the past and her premiership transformed not just her country, but the nature of democratic leadership. This is the story of the events, personalities, defeats and victories which are familiar to all those who lived through them. …

Paperback. Etat : Good.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Etat : Fair. Anndee Hochman helps us to imagine the new possibilities for relationships, rituals and language . and to understand that when we throw away that rule book we are not alone.--Ms.A wonderful trove of experimentation and possibility.--The Women's Review of BooksThis book is a homecoming --Philadelphia Daily News.…

Hardback. Etat : Good. An odyssey of the heart begins the moment theater director Lucas Cameron discovers a box of letters written to his now-deceased grandmother by her prot g , Jessica Fontaine. Jessica disappeared from the stage years before, following a tragic accident. Through her letters, Lucas comes to fall in love with this passionate, talented woman, and seeks her out - only to find a bitter recluse whose hopes and desires have been crushed by fate. Although she refuses to return to New York and the life she abandoned, Jessica and Lucas begin a correspondence that strengthens and sustains her. This lifeline helps her to return to the career from which she was cruelly wrenched, and to the man who steadfastly loves and believes in her. One hesitant step at a time, she begins her journey back to her art, and to a life where anything - even love - is possible. …

Etat : Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Etat : Good.

Paperback. Etat : Good.

Hardback. Etat : Good. Develop standard-setting customer service Based on the best-selling book Fabled Service by Betsy Sanders This program will help you develop exceptional customer service that puts your organization above your competition. Inspiring Fabled Service helps you assess your needs and select activities to improve weak areas in your current customer service. Teach others vital customer service skills, such as how to: * Positively represent the organization * Satisfy customers so they will buy the product or service * Encourage customers to return * Understand what motivates people and initiates action * Solve problems immediately and effectively. and more Simply written, this program includes all necessary materials to create results-oriented, customized customer service training. A Trainer's Guide includes specific direction for administering the Customer Service Survey, which assesses individual strengths and weaknesses in three learning areas: understanding him or herself and others; planning for results; and product/service knowledge. The Guide also includes 12 prepared activities that correspond with the three learning areas. Using results from the survey, you choose activities that will help your group improve in its weaker areas. Each activity specifies goals, materials needed, time required, physical setting, and process (including questions to help you review what was learned and help people understand what can be applied to every day situations). You will need to order a Participant Workbook for each person involved in the training. The Workbook includes a copy of the survey and participant materials for each activity. Create great service that gets customers talking.…

Paperback. Etat : Good.

Paperback. Etat : Good.