Affiner la recherche

  • Livres (38)

à

Fourchette de prix personnalisée (EUR)

à

Design thinking training development par boller sharon (38 résultats)

Auteur: 
Titre: 
Affiner les résultats avec une recherche avancée
  • Langue : anglais

    Edité par Association for Talent Development, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Occasion - Assez bon

    EUR 9,75

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Paperback. Etat : Very Good. Offers a primer on design thinking, a human-centred process and problem-solving methodology that focuses on involving users of a solution in its design. In this how-to guide for applying design thinking techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects.…

  • Langue : anglais

    Edité par Association for Talent Development, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Occasion - Satisfaisant

    EUR 9,75

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 3 disponibles

    Paperback. Etat : Good. Offers a primer on design thinking, a human-centred process and problem-solving methodology that focuses on involving users of a solution in its design. In this how-to guide for applying design thinking techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects.…

  • Langue : anglais

    Edité par Association for Talent Development, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : Dream Books Co., Denver, CO, Etats-UnisDream Books Co.

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Occasion - Moyen

    EUR 9,76

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Etat : acceptable. This copy has clearly been enjoyedâ"expect noticeable shelf wear and some minor creases to the cover. Binding is strong, and all pages are legible. May contain previous library markings or stamps.

  • Langue : anglais

    Edité par Association for Talent Development, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : Greenworld Books, arlington, TX, Etats-UnisGreenworld Books

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Occasion - Assez bon

    EUR 10,87

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Etat : very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

  • Langue : anglais

    Edité par Association for Talent Development, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : clickgoodwillbooks, Indianapolis, IN, Etats-Unisclickgoodwillbooks

    Vendeur avec une évaluation de 4 étoiles
    Contacter le vendeur

    Etat: Occasion - Moyen

    EUR 7,72

    EUR 3,59 expédition 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Etat : acceptable. Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may be missing bundled media.

  • Langue : anglais

    Edité par Association for Talent Development, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : World of Books Inc, Montgomery, IL, Etats-UnisWorld of Books Inc

    Vendeur avec une évaluation de 4 étoiles
    Contacter le vendeur

    Etat: Occasion - Assez bon

    EUR 11,60

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Paperback. Etat : Very Good. Offers a primer on design thinking, a human-centred process and problem-solving methodology that focuses on involving users of a solution in its design. In this how-to guide for applying design thinking techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects.…

  • Langue : anglais

    Edité par Association for Talent Development, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : World of Books Inc, Montgomery, IL, Etats-UnisWorld of Books Inc

    Vendeur avec une évaluation de 4 étoiles
    Contacter le vendeur

    Etat: Occasion - Satisfaisant

    EUR 11,60

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 3 disponibles

    Paperback. Etat : Good. Offers a primer on design thinking, a human-centred process and problem-solving methodology that focuses on involving users of a solution in its design. In this how-to guide for applying design thinking techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects.…

  • Langue : anglais

    Edité par Association for Talent Developme, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : HPB-Diamond, Dallas, TX, Etats-UnisHPB-Diamond

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Occasion - Assez bon

    EUR 8,54

    EUR 3,37 expédition 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Paperback. Etat : Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

  • Langue : anglais

    Edité par Association for Talent Development, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : Goodwill of Central and Coastal Virginia, Richmond, VA, Etats-UnisGoodwill of Central and Coastal Virginia

    Vendeur avec une évaluation de 4 étoiles
    Contacter le vendeur

    Etat: Occasion - Moyen

    EUR 7,41

    EUR 5,16 expédition 
    Expédition nationale : Etats-Unis

    Quantité disponible : 2 disponibles

    Etat : acceptable.

  • Langue : anglais

    Edité par Association for Talent Developme, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : HPB Inc., Dallas, TX, Etats-UnisHPB Inc.

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Occasion - Assez bon

    EUR 10,36

    EUR 3,37 expédition 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Paperback. Etat : Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

  • Langue : anglais

    Edité par Association for Talent Development, 2020

    195049618X / 9781950496181

    • Couverture souple
    • Édition originale

    Vendeur : Textbooks_Source, Columbia, MO, Etats-UnisTextbooks_Source

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Occasion - Satisfaisant

    EUR 14,47

    EUR 3,59 expédition 
    Expédition nationale : Etats-Unis

    Quantité disponible : 2 disponibles

    paperback. Etat : Good. 1st Edition. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).

  • Langue : anglais

    Edité par Association for Talent Development, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : GreatBookPrices, Columbia, MD, Etats-UnisGreatBookPrices

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Neuf

    EUR 23,78

    EUR 2,37 expédition 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Etat : New.

  • Langue : anglais

    Edité par American Society for Training and Development, US, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : Rarewaves.com USA, London, LONDO, Royaume-UniRarewaves.com USA

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Neuf

    EUR 26,23

     Frais de port gratuits 
    Expédition depuis Royaume-Uni vers Etats-Unis

    Quantité disponible : Plus de 20 disponibles

    Paperback. Etat : New. Better Learning Solutions Through Better Learning ExperiencesWhen training and development initiatives treat learning as something that occurs as a one-time event, the learner and the business suffer. Using design thinking can help talent development professionals ensure learning sticks to drive improved performance.Design Thinking for Training and Development offers a primer on design thinking, a human-centered process and problem-solving methodology that focuses on involving users of a solution in its design. For effective design thinking, talent development professionals need to go beyond the UX, the user experience, and incorporate the LX, the learner experience.In this how-to guide for applying design thinking tools and techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Their process involves steps to:Get perspective.Refine the problem.Ideate and prototype.Iterate (develop, test, pilot, and refine).Implement.Design thinking is about balancing the three forces on training and development programs: learner wants and needs, business needs, and constraints. Learn how to get buy-in from skeptical stakeholders. Discover why taking requests for training, gathering the perspective of stakeholders and learners, and crafting problem statements will uncover the true issue at hand. Two in-depth case studies show how the authors made design thinking work. Job aids and tools featured in this book include:a strategy blueprint to uncover what a stakeholder is trying to solvean empathy map to capture the learner's thoughts, actions, motivators, and challengesan experience map to better understand how the learner performs.With its hands-on, use-it-today approach, this book will get you started on your own journey to applying design thinking.…

  • Langue : anglais

    Edité par Association for Talent Development, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : GreatBookPrices, Columbia, MD, Etats-UnisGreatBookPrices

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Occasion - Comme neuf

    EUR 23,99

    EUR 2,37 expédition 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Etat : As New. Unread book in perfect condition.

  • Langue : anglais

    Edité par Assn for Talent Developmen, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : PBShop.store UK, Fairford, GLOS, Royaume-UniPBShop.store UK

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Neuf

    EUR 22,05

    EUR 4,97 expédition 
    Expédition depuis Royaume-Uni vers Etats-Unis

    Quantité disponible : 15 disponibles

    PAP. Etat : New. New Book. Shipped from UK. Established seller since 2000.

  • Langue : anglais

    Edité par American Society for Training and Development, US, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : Rarewaves USA, HEBRON, KY, Etats-UnisRarewaves USA

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Neuf

    EUR 29,32

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : Plus de 20 disponibles

    Paperback. Etat : New. Better Learning Solutions Through Better Learning ExperiencesWhen training and development initiatives treat learning as something that occurs as a one-time event, the learner and the business suffer. Using design thinking can help talent development professionals ensure learning sticks to drive improved performance.Design Thinking for Training and Development offers a primer on design thinking, a human-centered process and problem-solving methodology that focuses on involving users of a solution in its design. For effective design thinking, talent development professionals need to go beyond the UX, the user experience, and incorporate the LX, the learner experience.In this how-to guide for applying design thinking tools and techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Their process involves steps to:Get perspective.Refine the problem.Ideate and prototype.Iterate (develop, test, pilot, and refine).Implement.Design thinking is about balancing the three forces on training and development programs: learner wants and needs, business needs, and constraints. Learn how to get buy-in from skeptical stakeholders. Discover why taking requests for training, gathering the perspective of stakeholders and learners, and crafting problem statements will uncover the true issue at hand. Two in-depth case studies show how the authors made design thinking work. Job aids and tools featured in this book include:a strategy blueprint to uncover what a stakeholder is trying to solvean empathy map to capture the learner's thoughts, actions, motivators, and challengesan experience map to better understand how the learner performs.With its hands-on, use-it-today approach, this book will get you started on your own journey to applying design thinking.…

  • Langue : anglais

    Edité par Association for Talent Development, 2020

    195049618X / 9781950496181

    • Couverture souple
    • Édition originale

    Vendeur : Textbooks_Source, Columbia, MO, Etats-UnisTextbooks_Source

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Neuf

    EUR 26,00

    EUR 3,59 expédition 
    Expédition nationale : Etats-Unis

    Quantité disponible : 2 disponibles

    paperback. Etat : New. 1st Edition. Ships in a BOX from Central Missouri! UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).

  • Langue : anglais

    Edité par ASTD 6/9/2020, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : BargainBookStores, Grand Rapids, MI, Etats-UnisBargainBookStores

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Neuf

    EUR 31,20

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Paperback or Softback. Etat : New. Design Thinking for Training and Development: Creating Learning Journeys That Get Results. Book.

  • Langue : anglais

    Edité par Association for Talent Development, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : GreatBookPrices, Columbia, MD, Etats-UnisGreatBookPrices

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Occasion - Satisfaisant

    EUR 29,03

    EUR 2,37 expédition 
    Expédition nationale : Etats-Unis

    Quantité disponible : 2 disponibles

    Etat : good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.…

  • Langue : anglais

    Edité par American Society for Training & Development, Englewood Cliffs, NJ, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : Grand Eagle Retail, Bensenville, IL, Etats-UnisGrand Eagle Retail

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Neuf

    EUR 35,59

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Paperback. Etat : new. Paperback. Better Learning Solutions Through Better Learning ExperiencesWhen training and development initiatives treat learning as something that occurs as a one-time event, the learner and the business suffer. Using design thinking can help talent development professionals ensure learning sticks to drive improved performance.offers a primer on design thinking, a human-centered process and problem-solving methodology that focuses on involving users of a solution in its design. For effective design thinking, talent development professionals need to go beyond the UX, the user experience, and incorporate the LX, the learner experience.In this how-to guide for applying design thinking tools and techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Their process involves steps to: Implement.Design thinking is about balancing the three forces on training and development programs: learner wants and needs, business needs, and constraints. Learn how to get buy-in from skeptical stakeholders. Discover why taking requests for training, gathering the perspective of stakeholders and learners, and crafting problem statements will uncover the true issue at hand.Two in-depth case studies show how the authors made design thinking work. Job aids and tools featured in this book include: an experience map to better understand how the learner performs.With its hands-on, use-it-today approach, this book will get you started on your own journey to applying design thinking. Offers a primer on design thinking, a human-centred process and problem-solving methodology that focuses on involving users of a solution in its design. In this how-to guide for applying design thinking techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

  • Langue : anglais

    Edité par Association for Talent Development, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : Ria Christie Collections, Uxbridge, Royaume-UniRia Christie Collections

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Neuf

    EUR 27,17

    EUR 11,20 expédition 
    Expédition depuis Royaume-Uni vers Etats-Unis

    Quantité disponible : Plus de 20 disponibles

    Etat : New. In English.

  • Langue : anglais

    Edité par Association for Talent Development, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : GreatBookPricesUK, Woodford Green, Royaume-UniGreatBookPricesUK

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Neuf

    EUR 21,99

    EUR 17,94 expédition 
    Expédition depuis Royaume-Uni vers Etats-Unis

    Quantité disponible : Plus de 20 disponibles

    Etat : New.

  • Langue : anglais

    Edité par American Society for Training & Development, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : THE SAINT BOOKSTORE, Southport, Royaume-UniTHE SAINT BOOKSTORE

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Neuf

    EUR 21,18

    EUR 19,15 expédition 
    Expédition depuis Royaume-Uni vers Etats-Unis

    Quantité disponible : 1 disponible

    Paperback / softback. Etat : New. New copy - Usually dispatched within 4 working days.

  • Langue : anglais

    Edité par Association for Talent Development, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : GreatBookPricesUK, Woodford Green, Royaume-UniGreatBookPricesUK

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Occasion - Comme neuf

    EUR 26,30

    EUR 17,94 expédition 
    Expédition depuis Royaume-Uni vers Etats-Unis

    Quantité disponible : Plus de 20 disponibles

    Etat : As New. Unread book in perfect condition.

  • Langue : anglais

    Edité par Association for Talent Development, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : Russell Books, Victoria, BC, CanadaRussell Books

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Neuf

    EUR 33,04

    EUR 17,97 expédition 
    Expédition depuis Canada vers Etats-Unis

    Quantité disponible : 4 disponibles

    paperback. Etat : New. Special order direct from the distributor.

  • Langue : anglais

    Edité par ATD Press, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : Revaluation Books, Exeter, Royaume-UniRevaluation Books

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Neuf

    EUR 41,03

    EUR 11,96 expédition 
    Expédition depuis Royaume-Uni vers Etats-Unis

    Quantité disponible : 1 disponible

    Paperback. Etat : Brand New. 184 pages. 8.75x6.00x0.75 inches. In Stock.

  • Langue : anglais

    Edité par ATD Press, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : Revaluation Books, Exeter, Royaume-UniRevaluation Books

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Neuf

    EUR 41,20

    EUR 11,96 expédition 
    Expédition depuis Royaume-Uni vers Etats-Unis

    Quantité disponible : 2 disponibles

    Paperback. Etat : Brand New. 184 pages. 8.75x6.00x0.75 inches. In Stock.

  • Langue : anglais

    Edité par Association for Talent Development, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : GreatBookPricesUK, Woodford Green, Royaume-UniGreatBookPricesUK

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Occasion - Satisfaisant

    EUR 42,52

    EUR 17,94 expédition 
    Expédition depuis Royaume-Uni vers Etats-Unis

    Quantité disponible : 2 disponibles

    Etat : good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.…

  • Langue : anglais

    Edité par American Society for Training and Development, US, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : Rarewaves USA United, HEBRON, KY, Etats-UnisRarewaves USA United

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Neuf

    EUR 30,45

    EUR 44,94 expédition 
    Expédition nationale : Etats-Unis

    Quantité disponible : Plus de 20 disponibles

    Paperback. Etat : New. Better Learning Solutions Through Better Learning ExperiencesWhen training and development initiatives treat learning as something that occurs as a one-time event, the learner and the business suffer. Using design thinking can help talent development professionals ensure learning sticks to drive improved performance.Design Thinking for Training and Development offers a primer on design thinking, a human-centered process and problem-solving methodology that focuses on involving users of a solution in its design. For effective design thinking, talent development professionals need to go beyond the UX, the user experience, and incorporate the LX, the learner experience.In this how-to guide for applying design thinking tools and techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Their process involves steps to:Get perspective.Refine the problem.Ideate and prototype.Iterate (develop, test, pilot, and refine).Implement.Design thinking is about balancing the three forces on training and development programs: learner wants and needs, business needs, and constraints. Learn how to get buy-in from skeptical stakeholders. Discover why taking requests for training, gathering the perspective of stakeholders and learners, and crafting problem statements will uncover the true issue at hand. Two in-depth case studies show how the authors made design thinking work. Job aids and tools featured in this book include:a strategy blueprint to uncover what a stakeholder is trying to solvean empathy map to capture the learner's thoughts, actions, motivators, and challengesan experience map to better understand how the learner performs.With its hands-on, use-it-today approach, this book will get you started on your own journey to applying design thinking.…

  • Langue : anglais

    Edité par American Society for Training & Development, Englewood Cliffs, NJ, 2020

    195049618X / 9781950496181

    • Couverture souple

    Vendeur : AussieBookSeller, Truganina, VIC, AustralieAussieBookSeller

    Vendeur avec une évaluation de 5 étoiles
    Contacter le vendeur

    Etat: Neuf

    EUR 67,87

    EUR 33,25 expédition 
    Expédition depuis Australie vers Etats-Unis

    Quantité disponible : 1 disponible

    Paperback. Etat : new. Paperback. Better Learning Solutions Through Better Learning ExperiencesWhen training and development initiatives treat learning as something that occurs as a one-time event, the learner and the business suffer. Using design thinking can help talent development professionals ensure learning sticks to drive improved performance.offers a primer on design thinking, a human-centered process and problem-solving methodology that focuses on involving users of a solution in its design. For effective design thinking, talent development professionals need to go beyond the UX, the user experience, and incorporate the LX, the learner experience.In this how-to guide for applying design thinking tools and techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Their process involves steps to: Implement.Design thinking is about balancing the three forces on training and development programs: learner wants and needs, business needs, and constraints. Learn how to get buy-in from skeptical stakeholders. Discover why taking requests for training, gathering the perspective of stakeholders and learners, and crafting problem statements will uncover the true issue at hand.Two in-depth case studies show how the authors made design thinking work. Job aids and tools featured in this book include: an experience map to better understand how the learner performs.With its hands-on, use-it-today approach, this book will get you started on your own journey to applying design thinking. Offers a primer on design thinking, a human-centred process and problem-solving methodology that focuses on involving users of a solution in its design. In this how-to guide for applying design thinking techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.…