Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
EUR 1,36
Autre deviseQuantité disponible : 2 disponible(s)
Ajouter au panierPaperback. Etat : Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Vendeur : WeBuyBooks, Rossendale, LANCS, Royaume-Uni
EUR 2,29
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Ex library copy with usual stamps & stickers.
Vendeur : Better World Books Ltd, Dunfermline, Royaume-Uni
EUR 5,35
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Vendeur : Hay-on-Wye Booksellers, Hay-on-Wye, HEREF, Royaume-Uni
EUR 3,54
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : Very Good. Some outer edges have minor scuffs. Cover has light scratches. Reading content is in like new condition.
Edité par Open University Press 1995-01, 1995
ISBN 10 : 0335191606 ISBN 13 : 9780335191604
Langue: anglais
Vendeur : Chiron Media, Wallingford, Royaume-Uni
EUR 32,57
Autre deviseQuantité disponible : 10 disponible(s)
Ajouter au panierPF. Etat : New.
Edité par Open University Press 1995, 1995
Vendeur : Hard to Find Books NZ (Internet) Ltd., Dunedin, OTAGO, Nouvelle-Zélande
Membre d'association : IOBA
EUR 8,64
Autre deviseQuantité disponible : 1 disponible(s)
Ajouter au panierSoftcover super octavo (VG+) ; all our specials have minimal description to keep listing them viable. They are at least reading copies, complete and in reasonable condition, but usually secondhand; frequently they are superior examples. Ordering more than one book will reduce your overall postage costs.
EUR 42,06
Autre deviseQuantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New. InhaltsverzeichnisWhose quality?what quality?principles of implementationthe practice of implementationquality standardsmeasuring, monitoring and evaluatingchoices for qualityKlappentext.
Edité par Mcgraw-Hill Publishing Company Jan 1995, 1995
ISBN 10 : 0335191606 ISBN 13 : 9780335191604
Langue: anglais
Vendeur : AHA-BUCH GmbH, Einbeck, Allemagne
EUR 50,62
Autre deviseQuantité disponible : 2 disponible(s)
Ajouter au panierTaschenbuch. Etat : Neu. Neuware - The book closes the gap between politicians' rhetoric, public expectations and the day-to-day dilemmas facing managers wanting to improve the quality of public services. It offers a mixture of conceptual clarification and practical awareness of the environment in which public service managers have to work. This is no 'missionary' or 'how to' book that peddles instant solutions. Instead, a variety of approaches to quality definition, implementation and measurement are critically examined. Lessons and experience from practice and research in the public and private sectors give a solid background for readers to develop their own views.Lucy Gaster disentangles the important aspects of quality, challenges assumptions, and shows that there are no simple solutions. At the same time she provides a framework to enable public service managers to develop and integrate ideas about quality in ways which are relevant to their own day-to-day practice. This framework shows that real choices are available to managers. Values and participation, combined with a real commitment to the ideal of 'public service', are at the heart of the approach adopted in this book. It will appeal to all those wanting a more objective and informed approach to providing quality services.