Quality Management

Gitlow, Howard; Oppenheim, Alan; Oppenheim, Rosa

ISBN 10 : 0071123385 ISBN 13 : 9780071123389

Editeur : McGraw-Hill Professional, 2004

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Quality improvement is recognized as an essential function in any successful organization. Leading corporations have demonstrated that improved quality raises profits, reduces costs, and provides competitive advantage. Quality Management, 3/e, text presents a comprehensive approach to quality improvement, including Dr. W. Edwards Deming’s philosophy of quality, productivity, and competitive position, thorough coverage of process improvement, Six Sigma, the DMAIC model, and much more The text is motivated by integrated quality improvement stories, examples, and mini-case studies to help students better understand the application and impact of Quality Management and Improvement. The third edition includes a major new section on quality administration.

Les informations fournies dans la section � Synopsis � peuvent faire r�f�rence � une autre �dition de ce titre.

� propos des auteurs

Montclair State University

Rutgers University - Newark

Les informations fournies dans la section � A propos du livre � peuvent faire r�f�rence � une autre �dition de ce titre.

�diteur: McGraw-Hill Professional
Date d'�dition: 2004
Langue: anglais
ISBN 10: 0071123385
ISBN 13: 9780071123389
Reliure: CD
Num�ro d'�dition: 3
Nombre de pages: 815
Coordonn�es du fabricant: non disponible

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�tat : Satisfaisant

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EUR 40,98

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EUR 4,03 exp�dition depuis Royaume-Uni vers France

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ISBN 10 : 0073662631 ISBN 13 : 9780073662633
Editeur : McGraw-Hill Inc.,US, 2005
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