Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions - Couverture rigide
Synopsis
Many in the course of their jobs have to deal with irate, rude, impatient, emotional, persistent and aggressive people. Those who are skilled in dealing with such situations are in great demand, and the aim of this book is to teach the techniques which will improve the reader's communication skills and help to control anger and stress. The author, who lectures on the subject in the United States, looks at human behaviour patterns and offers advice towards developing the ability to deal effectively with difficult people, be they clients, supervisors, colleagues or subordinates.
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Edité par
Piatkus Books, 1990
ISBN 10 : 0749910194
ISBN 13 : 9780749910198
Ancien ou d'occasion
Couverture rigide
Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Hardback. Etat : Fine. N° de réf. du vendeur GOR014323523
Acheter D'occasion
EUR 2,59
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EUR 6,39
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Quantité disponible : 1 disponible(s)
Image d'archives
Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Edité par
Piatkus Books, 1990
ISBN 10 : 0749910194
ISBN 13 : 9780749910198
Ancien ou d'occasion
Couverture rigide
Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Hardback. Etat : Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. N° de réf. du vendeur GOR002799812
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EUR 2,59
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EUR 6,39
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Edité par
-, 1990
ISBN 10 : 0749910194
ISBN 13 : 9780749910198
Ancien ou d'occasion
Couverture rigide
Vendeur : AwesomeBooks, Wallingford, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Hardcover. Etat : Very Good. Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 7719-9780749910198
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EUR 4,14
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Edité par
Piatkus Books, 1990
ISBN 10 : 0749910194
ISBN 13 : 9780749910198
Ancien ou d'occasion
Couverture rigide
Vendeur : Reuseabook, Gloucester, GLOS, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Hardcover. Etat : Used; Very Good. Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine. Ripped/damaged jacket. The dust jacket of this book is slightly damaged/ripped, however, this does not affect the internal condition. Aged book. Tanned pages and age spots, however, this will not interfere with reading. N° de réf. du vendeur CHL10651613
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EUR 3,79
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Edité par
Piatkus Books, 1990
ISBN 10 : 0749910194
ISBN 13 : 9780749910198
Ancien ou d'occasion
Couverture rigide
Vendeur : Reuseabook, Gloucester, GLOS, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Hardcover. Etat : Used; Very Good. Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine. N° de réf. du vendeur CHL1662466
Acheter D'occasion
EUR 3,79
Frais de port :
EUR 6,28
De Royaume-Uni vers Etats-Unis
Quantité disponible : 1 disponible(s)
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Edité par
- -, 1990
ISBN 10 : 0749910194
ISBN 13 : 9780749910198
Ancien ou d'occasion
Couverture rigide
Vendeur : Bahamut Media, Reading, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Hardcover. Etat : Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 6545-9780749910198
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EUR 4
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siuta.
Edité par
Piatkus Books, 1990
ISBN 10 : 0749910194
ISBN 13 : 9780749910198
Ancien ou d'occasion
Couverture rigide
Vendeur : madelyns books, Suffolk, Royaume-Uni
Évaluation du vendeur 4 sur 5 étoiles
Etat : Used: Like New. like new condition. . sent next working day from the u/k 1st class 0.0. N° de réf. du vendeur 1124GOVO48M
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EUR 5,87
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Dealing with Difficult People : Proven Strategies for Handling Stressful Situations and defusing Tensions
Edité par
Judy Piatkus (Publishers) Limited, London, UK, 1995
ISBN 10 : 0749910194
ISBN 13 : 9780749910198
Ancien ou d'occasion
Couverture rigide
Vendeur : Sarah Zaluckyj, KINGTON, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Hard Back/Hard Cover. Etat : Fine. Etat de la jaquette : Dustjacket Near Fine. Reprint. 185 pages. Light wear to top edge & corners of dustjacket. Dustjacket, binding & contents very clean indeed. N° de réf. du vendeur 028100
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EUR 4,70
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Edité par
Piatkus Books, 1990
ISBN 10 : 0749910194
ISBN 13 : 9780749910198
Ancien ou d'occasion
Couverture rigide
Vendeur : Book Express (NZ), Shannon, Nouvelle-Zélande
Évaluation du vendeur 4 sur 5 étoiles
Hardcover. Etat : Good. 192 pages. dj chipped & worn, ex-library book, Many in the course of their jobs have to deal with irate, rude, impatient, em otional, persistent and aggressive people. Those who are skilled in dealing with such situations are in great demand, and the aim of this book is to teach the t. N° de réf. du vendeur 5065w
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Dealing with Difficult People
Edité par
Little, Brown and Company, 1990
ISBN 10 : 0749910194
ISBN 13 : 9780749910198
Neuf
Couverture rigide
Vendeur : Books Puddle, New York, NY, Etats-Unis
Évaluation du vendeur 4 sur 5 étoiles
Etat : New. pp. 192. N° de réf. du vendeur 2650404200
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EUR 35,56
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