Isbn: 9786200521576 (2 résultats)

Taschenbuch. Etat : Neu. This item is printed on demand - Print on Demand Titel. Neuware OmniScriptum SRL, Str. Armeneasca 28/1, office 1, 2012 Chisinau 76 pp. Englisch.

Taschenbuch. Etat : Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. Lean services is the application of the lean manufacturing concept to service operations. It is distinct in that Lean services are not concerned with the making of 'hard' products. To date, Lean principles of Continuous Improvement and Respect for People have been applied to call center services, health care, higher education, software development, and public and professional services. Conceptually, these implementations follow very similar routes to those in manufacturing settings, and very often make use of the same tools and techniques. There are, however, many significant distinctions.…