Never Split the Difference: Negotiating As If Your Life Depended On It by Chris Voss is a practical guide to becoming a more confident and effective negotiator. Drawing on the author's experience as a former FBI hostage negotiator, the book explains how the principles used in high-stakes negotiations can be applied to business, sales, professional relationships, everyday conversations, and difficult situations.
Inside the book, readers learn practical techniques for understanding what the other person really wants and guiding conversations toward better outcomes. Chris Voss explores strategies involving active listening, tactical empathy, calibrated questions, emotional intelligence, persuasion, building trust, and handling difficult conversations. The book also explains how to recognize hidden motivations, respond to pressure, and communicate in a way that encourages the other side to engage.
Never Split the Difference is designed for anyone who wants to improve their negotiation and communication skills. Whether you are closing a business deal, negotiating a salary, making a sale, resolving a disagreement, or handling an important conversation, the techniques in this book provide practical ways to approach negotiations with greater preparation and confidence. It is a valuable read for entrepreneurs, managers, sales professionals, leaders, and anyone interested in mastering the art of negotiation.
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Vendeur : patribooks, PATERSON, NJ, Etats-Unis
Soft cover. Etat : New. Brand NEW, Shrink Wrap. N° de réf. du vendeur ABE-917
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